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The St. Regis Shanghai Jingan

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The St. Regis Shanghai Jingan

City view
The Manor Junior Suite | City view
Dining
Restaurant
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
1008 West Beijing Road, Shanghai, Shanghai, 200041
  • Westgate Mall
    2 min walk
  • West Nanjing Road
    3 min walk
  • Shanghai Centre
    11 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    27 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, City View

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Deluxe

The Manor Deluxe | Premium bedding, minibar, in-room safe, individually decorated

The Manor Deluxe

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 498 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier) | Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, City View (Premier)

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor King

Premium bedding, minibar, in-room safe, individually decorated

The Manor King

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Junior Suite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Double Bed, City View

  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for The Manor Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Suite

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View (Metropolitan Suite)

Suite, 2 Bedrooms, City View (Metropolitan Suite) | Living room | 55-inch plasma TV with satellite channels, TV

Suite, 2 Bedrooms, City View (Metropolitan Suite)

  • 1184 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Caroline Astor Suite)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Caroline Astor Suite)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Twin

Premium bedding, minibar, in-room safe, individually decorated

The Manor Twin

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

The St. Regis Shanghai Jingan

5-star hotel in Jing'an
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
The St. Regis Shanghai Jingan offers 491 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The Spa at The St. Regis Shanghai Jingan has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

In addition to a full-service spa, The St. Regis Shanghai Jingan features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 15 meeting rooms. Event facilities measuring 15069 square feet (1400 square meters) include a conference center. This luxury hotel also offers a spa tub, a sauna, and spa services. A complimentary area shuttle within 5 km is available for guests. Onsite parking is available (surcharge), along with a car charging station.

The St. Regis Shanghai Jingan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The St. Regis Shanghai Jingan has 6 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle up to 5 km
  • Self parking on site (CNY 160 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (15,069 square feet of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 68 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Airport shuttle fee: CNY 1200 per vehicle (one way)
  • Self parking fee: CNY 160 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The St Regis Shanghai Jingan
The St. Regis Shanghai Jingan Hotel
The St. Regis Shanghai Jingan Shanghai
The St. Regis Shanghai Jingan Hotel Shanghai
St. Regis Shanghai Jingan Hotel
St. Regis Jingan Hotel
St. Regis Shanghai Jingan
St. Regis Jingan

The St. Regis Shanghai Jingan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 181 reviews" "
Rating 8 - Good. 20 out of 181 reviews" "
Rating 6 - Okay. 13 out of 181 reviews" "
Rating 4 - Poor. 4 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

FIONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Justyna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a very nice hotel. I had no time to explore.
Stayed 1 night in Jul 2024

6/10 Okay

Teena

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Honghui

Stayed 1 night in Jul 2024

8/10 Good

David, La Jolla

Traveled with family
Liked: Cleanliness, staff & service
Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable.
Stayed 6 nights in May 2024

10/10 Excellent

Hindren

Stayed 1 night in May 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location
Stayed 1 night in Apr 2024

6/10 Okay

Juan, Miami

Business traveler, Traveled with partner
Liked: Amenities
Oh yes. They offer you a 'promotion' for lounge access which includes transportation within 3 kms. When you do need that option they tell you you needed to give them 24 hours prior notice (and this is after checking you in for a one night stay...) I would rather go to another property next time. The club lounge was empty and felt desolate to be honest. There was a bar and when we asked for some drinks they needed to fetch someone to prepare some basic drinks which did take a while. I'm not sure they were really prepare to handle international visitors to be honest (or people to consume at their bar for that matter...) Do try and avoid the club lounge access; it is irreparably expensive and not really worth the cost.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury in all categories
Stayed 3 nights in Apr 2024

10/10 Excellent

Guojun

Stayed 1 night in Mar 2024

2/10 Terrible

Jurgen

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of the St Regis brand
The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.
Stayed 4 nights in Mar 2024

4/10 Poor

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very unpleasant check out experience
Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.
Stayed 1 night in Jan 2024

10/10 Excellent

Shee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will definitely come back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

YEPENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peng, Hartsdale

Stayed 3 nights in Sep 2023

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs n excellent location. Love their breakfast buffet!!
Stayed 3 nights in May 2023

6/10 Okay

Paul, Mather

Business traveler
Disliked: Staff & service, property conditions & facilities
I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.
Stayed 3 nights in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Nilda

Stayed 3 nights in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Ellen E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager and team are superb!
Just a quick weekend getaway after COVID travel restrictions were lifted. Stuart-Wayne, the manager, and his team took great care of us! Professional and warm is an important combination in hospitality, and the St Regis does this very well!
Stayed 2 nights in May 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and well situated on a quieter but central road. Rooms are very stuffy in winter.
Stayed 2 nights in Dec 2020

6/10 Okay

BAR

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Old hotel needs refreshing
The rooms are large and comfortable. The downside is that the hotel is old and it is felt on everything. The breakfast is really not to the standard and needs urgently a review and refresh.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020