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Sunrise Hotel

3.5 star property

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Photo gallery for Sunrise Hotel

Standard Suite, Ensuite | Bed sheets
Exterior
Bar (on property)
Bar (on property)
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
25-27 Hope Road, Shanklin, Shanklin, England, PO37 6ED
  • Shanklin Beach
    ‪3 min walk‬
  • Shanklin Old Village
    ‪12 min walk‬
  • Shanklin Chine
    ‪12 min walk‬
  • Southampton (SOU)
    ‪74 min drive‬

Room options

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Suite, Ensuite

Standard Suite, Ensuite | Bed sheets

Standard Suite, Ensuite

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room, Ensuite, Sea View (Standard)

Family Room, Ensuite, Sea View (Standard) | Bed sheets

Family Room, Ensuite, Sea View (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Ensuite, Sea View

Standard Double Room, Ensuite, Sea View | Bed sheets

Standard Double Room, Ensuite, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Bed sheets

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Bed sheets

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Ensuite, Sea View

Family Triple Room, Ensuite, Sea View | Bed sheets

Family Triple Room, Ensuite, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite, Sea View

Standard Twin Room, Ensuite, Sea View | Bed sheets

Standard Twin Room, Ensuite, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View | Bed sheets

Deluxe Double Room, Ensuite, Sea View

  • 178 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room, Sea View

Superior Family Room, Sea View | Bed sheets

Superior Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Sunrise Hotel

3.5-star Shanklin hotel with restaurant
A restaurant, a bar/lounge, and an arcade/game room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Housekeeping is not available.
Sunrise Hotel offers 29 accommodations. Flat-screen televisions are featured in guestrooms.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Shanklin hotel also offers barbecue grills, an arcade/game room, and a picnic area. Onsite self parking is complimentary.

Sunrise Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
Sunrise Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 7.95 for adults and GBP 4.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7.95 for adults and GBP 4.95 for children
  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Gracellie
Gracellie Hotel
Gracellie Hotel Shanklin
Gracellie Shanklin
Gracellie Hotel Shanklin, Isle Of Wight
Gracellie Hotel Shanklin
Gracellie Shanklin
Gracellie
Hotel Gracellie Hotel Shanklin
Shanklin Gracellie Hotel Hotel
Hotel Gracellie Hotel
Gracellie Hotel Hotel
Gracellie Hotel Shanklin
Gracellie Hotel Hotel Shanklin

Sunrise Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 372 reviews
Rating 8 - Good. 128 out of 372 reviews
Rating 6 - Okay. 80 out of 372 reviews
Rating 4 - Poor. 51 out of 372 reviews
Rating 2 - Terrible. 23 out of 372 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every minute I was there and I can’t wait till next year see you all soon Kind regards Stuart
Stayed 2 nights in Aug 2024

4/10 Poor

OMAR

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, I didn’t enjoy my staying
Stayed 1 night in Sep 2024

10/10 Excellent

Kornelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short distance to beach, town and attractions. Lovely building not in best condition but totally understandable and still good . Helpful and very kind staff. Beautiful view .
Stayed 1 night in Sep 2024

8/10 Good

William

Traveled with partner
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly and welcoming but unfortunately the cleanliness of the hotel let it down. The kettle in our room was dirty on the outside and a few stains on the bed sheets also the paint work on the doors around the hotel were brown where they hadn’t been cleaned. Such a shame as the staff were lovely.
Stayed 3 nights in Aug 2024

4/10 Poor

Abhishek

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location , great staff but very old and worn out rooms. No AC, dirty small pool. Breakfast is limited to set e.g. only 2 eggs , you can’t ask for more. All menu items have set limited quality per person. No lift. Bathroom was dirty and small. Room service don’t clean fully, just clean the trash.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Ronan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable room with a fantastic shower. Lovely friendly service all the family enjoyed our stay including the Dog.

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities
Staff helpful, general decoration in need of update very tired. No food besides breakfast available. Rooms basic, towels left damp after use heating in bathroom to dry them.No room cleaning on one day.
Stayed 3 nights in Oct 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, quiet, and larger than expected for a single room. Parking was very convenient. Staff were very friendly and helpful. Breakfast was nice and you could pick what you wanted. Downside was that towel was not replaced, even though I stayed for almost a week. The carpet in the corridors to the rooms looked quite grubby and if this was replaced I think it would make a big difference, as the hotel does have a lot of positive points but doesn’t give a great first impression.
Stayed 6 nights in Sep 2023

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2023

6/10 Okay

kishorekumar

Traveled with group
Disliked: Staff & service
House keeping is not good. Pros. 1. Chef 2. Breakfast staff
Stayed 2 nights in Aug 2023

4/10 Poor

Iram

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible four flights of narrow dingy stairs to room. No lift! Horrible 1940s carpet. In desperate need of modernisation. Shower didn’t work. Room smelled of unbearable old socks
Stayed 1 night in Aug 2023

8/10 Good

Terence

Traveled with partner
Good value for money
Stayed 2 nights in Aug 2023

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service
Staff really great helpful kind and friendly . Friendly environment very close to beach and beautiful view. I will go back an really recommend.
Stayed 1 night in Aug 2023

8/10 Good

Anthony

Liked: Staff & service, room comfort

5 nights at Gracellie

We had a sea view room which was nice comfortable and clean with a good bed. All the necessary things worked well - shower bath and toilet. View was ok but spoilt slightly by the window privacy stripes to stop hotel rooms across the road seeing in or hide the large flat roof before the sea view. It is a work in progress and they are doing their best with a good bar and pool also a really nice resteraunt with outdoor decking area which is also the breakfast room with a decent selection cooked well. Could keep the carpark / front area better by weeding as it is the first thing you see whether passing or visiting. We would stay again. Thank you.
Stayed 5 nights in Aug 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

J

Disliked: Property conditions & facilities

Needs a bit of care and attention

The manager was excellent and could not do enough for us. The bar was good but needed a clean. Breakfast was very good. Bedroom was a bit run down and seemed toshed over.
Stayed 1 night in Aug 2023

10/10 Excellent

Gurwinder

Stayed 1 night in Jul 2023

10/10 Excellent

Tziyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2023

10/10 Excellent

Pride

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Where do we start, from arrival the staff, from mangemenrf all the way to housekeepoing, were so welcoming and friendly. The rooms were above clean. The breakfast was freshly cooked and very nicely presented. We will definitely be staying there again soon
Stayed 1 night in Jul 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great service

old school hotel, refreshing change from chain branded, enjoyed the stay, excellent service and care.
Stayed 1 night in Jul 2023

8/10 Good

Ajay

Stayed 2 nights in Jul 2023