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Marlborough Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marlborough Hotel

Beach nearby
Beach nearby
Beach nearby
Beach nearby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
16 Queens Road, Shanklin, England, PO37 6AN
  • Shanklin Beach
    5 min walk
  • Shanklin Theatre
    5 min walk
  • Shanklin Chine
    6 min walk
  • Southampton (SOU)
    100 min drive

Room options

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Desk, bed sheets

Comfort Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite | Desk, bed sheets

Comfort Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

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Exterior

The Q Hotel

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Parking included
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4.1 out of 5, Very Good, (86)
The price is $136
per night
$163 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Marlborough Hotel

3-star Shanklin hotel walkable to Shanklin Beach
A bar/lounge, concierge services, and a library are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Marlborough Hotel offers 15 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Victorian hotel also offers a library, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Marlborough Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Languages

English, French, German, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Piano

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 25 and February 28.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: GBP 10 per stay
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB198086263
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marlborough Hotel Shanklin
Marlborough Shanklin
Marlborough Hotel Hotel
Marlborough Hotel Shanklin
Marlborough Hotel Hotel Shanklin

Marlborough Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 138 reviews" "
Rating 8 - Good. 59 out of 138 reviews" "
Rating 6 - Okay. 14 out of 138 reviews" "
Rating 4 - Poor. 8 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alex

Stayed 3 nights in Aug 2024

10/10 Excellent

jamie

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The photograph shows a sea front, the hotel is not near the sea front there is a lift down to the sea which is not far away. Comfortable hotel in a good location, excellent breakfast
Stayed 4 nights in Jul 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast at a friendly hotel.
We had a lovely four day stay at this hotel. I was particularly impressed with friendliness of the staff and indeed the other residents. It was all very relaxed, inclusive and friendly. I was also particularly impressed with the breakfast. The choice from the buffet was very good and had clearly been carefully selected. The cooked breakfast was really nice with good quality and well cooked ingredients. Downside was the heat in the rooms overnight and as we had a balcony that shared with 4 other rooms so were unhappy about sleeping with it open. Also a second floor room with no lift made for a long trip up at the end of a busy day. All on all, I would definitely use this hotel again.
Stayed 4 nights in Jun 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a criticism but the shower was not powerful enough due to low water pressure maybe a power shower would do the trick
Stayed 3 nights in Jun 2024

10/10 Excellent

Wilbur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked virtually everything about this nicely run hotel. Run as a small hotel, with the absolute warmth of a truly British seaside B&B. This hotel was very clean, and the linen in all the rooms, bathroom, bedroom and dining/breakfast room was immaculate. The rooms were pleasantly decorated and the staff were polite and accommodating. Breakfast was always served as you liked it. The bar meals were limited but were nicely dished up with a good pint of beer. We were there for a fortnight and enjoyed our stay in our very spacious and comfortable rooms. My only criticism is regarding the toilet seats (only experienced 2, in our bathroom and in the public toilet near the lounge) which were those horrible cheap, thin bendy one's, although they were always clean. In general I would say "Keep up the good work Agneta and Pascal, and thank you for being good hosts".
Stayed 13 nights in May 2024

4/10 Poor

Mazhar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just wrighting anything here so can move on
Stayed 4 nights in May 2024

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms felt a bit cramped and the light outside was on to long we would have called reception but sadly no phone
Stayed 4 nights in May 2024

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Positives: Lovely, clean and quiet hotel, helpful and friendly staff, tasty breakfast, great location. Will stay there again. Things to consider: Shower cubicle very small, limited hanging space for clothes and wet towels.
Stayed 4 nights in Apr 2024

4/10 Poor

Geoffrey

Disliked: Staff & service, amenities, property conditions & facilities
The hotel portrays a good looking freshly painted property, the reality is the the paint work is covering up many poorly finished features! The entry into the hotel has bare floor boards that need better finishing. In our two room booking there was not a wardrobe just the cheapest hangers hanging of coat hook rails. The biggest room our bedroom was approximately 8’ x 11 feet.we could barely get around the room without getting in each others way! The electric water heater that was inside the shower enclosure was poor hot water out of the base of the unit and did not look safe. We also had no heater in either room on the first night! It was miserable getting up the following morning as the temperate plunged! After our first night there we talked to the front desk. He said they would look into these matters. The heating was corrected by turning on the power to the two wall heaters and supplying one remote to adjust them. That certainly helped and should have been ready for our first day there! The water heater had a note on it saying out of service use shower in other bedroom! When I talked to the front desk they said it was not safe as the water was leak from inside the unit. really 240volt this is horrendous! So we had to share air sons shower. This is one the worst hotel we have stayed in. The breakfast offerings were actually very good and we had no complaints as the choices were vast from cereals fruit to cooked full breakfast! we can only comment on rooms 10 & 11!
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food B&B small hotel with safe parking
Excellent friendly small hotel with B&B available (no evening meals at moment), with good safe parking
Stayed 2 nights in Sep 2023

10/10 Excellent

Victoria

Stayed 2 nights in Jul 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Comfortable and well located hotel
Comfortable and well located hotel. Easy walk to town and beach. Good range of food and drink options in the town. Nice walk on promenade and esplanade.
Stayed 4 nights in Aug 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Super Shanklin
Lovely people, couldn't do enough for you. Beds were Amazingly comfortable + breakfast was excellent. A few things need some attention in the decor but overall a lovely place to stay. 5 minutes to the beach or to the old town so great location.
Stayed 2 nights in Aug 2023

8/10 Good

Stella

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was bright and good view, breakfast was amazing
Stayed 4 nights in Aug 2023

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with a lovely host
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Friendly and helpful staff. Excellent breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and value
We were greeted by the owner who was very friendly and accommodating. Check in was quick and easy and the owner gave us a map describing things to do in the local area. The room was a good size with ensuite and clean, only slight negative was there was no wardrobe, however, there were plenty of hangers. Breakfast was included in our stay and was cooked to order including a large selection of continental all of which was very good. The service at breakfast great and the overall service and value for money was excellent. We would definitely stay again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Spent 3 nights visiting the Isle of Wight for the first time. Hotel was clean comfortable and in a good location. The staff were friendly and helpful, and a great breakfast was served every morning. Would definitely use again if visiting the island in the future.
Stayed 3 nights in Jun 2023

8/10 Good

Connie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool table has no cue ball. There was no staff around to report this to.
Stayed 4 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place.
Very nice hotel in a great positio. Set in a nice garden which was lovely to relax in with a drink from the bar. Friendly helpful staff and a lot of options for breakfast. All in all a superb hotel which I shall certainly be returning to.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great Hotel, just had a 3 night stop here and couldn't fault it. Staff were all very friendly and helpful. Breakfast choice was very good, I had the traditional cooked breakfast every morning and couldn't fault it. I would stay here again.
Stayed 3 nights in Mar 2023

8/10 Good

Mary

Stayed 3 nights in Sep 2022