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Shantou Marriott Hotel

5.0 star property

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Photo gallery for Shantou Marriott Hotel

Exterior
Lobby lounge
Room, 2 Double Beds, Harbor View | Down comforters, minibar, in-room safe, desk
View from property
Executive Suite, 1 King Bed, Sea View | Down comforters, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
NO.28, ZHUCHENG ROAD, LONGHU DISTRICT, Shantou, 515041
  • Mayu Island
    ‪2 min drive‬
  • Chaoshan Stadium
    ‪7 min drive‬
  • Dahao Ancient City
    ‪9 min drive‬
  • Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Sea View

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Harbor View

Room, 2 Double Beds, Harbor View | Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Harbor View

  • Harbor view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, City View

  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Executive Room, 2 Double Beds, City View

  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View

  • City view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • Sea view
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Harbor View

  • Harbor view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Shantou Marriott Hotel

5-star hotel in Longhu Qu
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Shantou Marriott Hotel offers 315 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
In addition to an indoor pool, Shantou Marriott Hotel provides a steam room and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 21959 square feet (2040 square meters) include a conference center. This luxury hotel also offers a garden, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Shantou Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
汕头国厦万豪酒店臻厨全日餐厅 - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
汕头国厦万豪酒店万豪中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
汕头国厦万豪酒店-大堂酒廊 - Onsite lobby lounge. Open daily.
汕头万豪酒店-烘焙屋 - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 89 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 汕头万豪酒店-烘焙屋
  • 汕头国厦万豪酒店-大堂酒廊
  • 汕头国厦万豪酒店万豪中餐厅
  • 汕头国厦万豪酒店臻厨全日餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • Conference center (21,959 square feet of space)

Outdoors

  • Garden

Spa

  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 38 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 89 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shantou Marriott Hotel Hotel
Shantou Marriott Hotel Shantou
Shantou Marriott Hotel Hotel Shantou

Shantou Marriott Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, amenities
Overall very pleasant stay at the hotel, but food quality at the breakfast buffet needs to improved. Staff needs better training. Teabags at breakfast buffet are not available unless you asked, they are stored inside the cabinet where only staff can reach. Food quality is not good for 5 stars hotel and at that price.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at this hotel and both times we had the same problem with the key card not opening the door. Either there is a problem with their system, or the staff did not properly activate the key card access. Needs improvement.
Stayed 1 night in Mar 2025

10/10 Excellent

Wyndham Ming Hym

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern decor, very clean. Location is not the most convenient but nice view for the seaview rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

CHEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very new and clean property. Best view cause all the rooms are over at least 27th floor. Good quaility food and enough options
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short taxi ride to the Shantou High Speed Rail Station. Though the hotel is a little out of the way for the city centre, little to nothing in the way of shopping facilities in the immediate vicinity. More than a little surprised that I had to pay a 3000 RMB deposit upon arrival, seeing as I had already paid the full price of my 3 night stay in advance. Had a full reimbursement to my bank account later in the day when I checked out. Just a "strange" set up, guess they worried I might disappear with the bed or the TV. Concierge and doorman very helpful with advice and guidance on local travel, sights etc.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tarisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money for this 5-star hotel

Pleasant stay, room was clean and comfortable
Stayed 3 nights in May 2024

10/10 Excellent

Chee

Stayed 3 nights in May 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a super hotel in Shantou

This is a super great 5* hotel in such a small city. My 1st experience in my hometown city with a 5* hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly
Stayed 2 nights in Oct 2023

6/10 Okay

TSZ YING

Traveled with group
Liked: Cleanliness, property conditions & facilities

一般般

設施裝修還不錯，但是服務人員的外表管理以及服務態度實在是有待提高，感覺比起深圳的都差很多。各種對待客人的說話語氣及親切度是完全不夠，也沒有什麼笑容，
Stayed 2 nights in Apr 2025

10/10 Excellent

Wai Kuen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次到汕头一定會再住，亦很樂意向朋友推荐。

由入住酒店就能感觉客服一流，有效率有質素，在lobby 的餐厅遇到的一位女经理，她的待客能力真的很好，令客人享受到這個酒店品牌的服务理念，多謝。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai chung

Stayed 2 nights in Mar 2025

10/10 Excellent

Sum/

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
對酒店好滿意 對賓客服務經理 卢升容小姐的對我 服務 特別讚許他， 親切 笑容態度非常好
Stayed 1 night in Mar 2025

8/10 Good

Wen

Stayed 4 nights in Feb 2025

2/10 Terrible

siu ling shirley

冇房供應
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

KWOK WA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
任宿非常滿意.. 十分值得推介！
Stayed 2 nights in Nov 2024

10/10 Excellent

Lai Ching

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youlin

Stayed 2 nights in Oct 2024

10/10 Excellent

MING SANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very new. They upgrdaded my room which ia great
Stayed 1 night in Sep 2024

10/10 Excellent

Pui shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024