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IL Mercato Hotel & Spa

4.5 star property

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Photo gallery for IL Mercato Hotel & Spa

2 outdoor pools, sun loungers
Beach nearby, free beach shuttle, beach massages, beach bar
Deluxe Double or Twin Room, 1 Bedroom | Down comforters, minibar, in-room safe, individually furnished
Beach nearby, free beach shuttle, beach massages, beach bar
Beach nearby, free beach shuttle, beach massages, beach bar

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • All inclusive
  • Spa
  • Room service

Explore the area

Map
Hadabet Om El Seed, Sharm El Sheikh, South Sinai Governorate
  • Il Mercato Mall
    ‪1 min walk‬
  • Alf Leila Wa Leila
    ‪7 min walk‬
  • Sharm Old Market
    ‪19 min walk‬
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

  • 391 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Down comforters, minibar, in-room safe, individually furnished

Deluxe Double or Twin Room, 1 Bedroom

  • 388 sq ft
  • Water view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

Down comforters, minibar, in-room safe, individually furnished

Standard Double or Twin Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About this property

IL Mercato Hotel & Spa

4.5-star Sharm El Sheikh hotel, connected to a shopping center in El Hadaba
Jump on IL Mercato Hotel & Spa's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 2 restaurants.
IL Mercato Hotel & Spa offers 318 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and hair dryers. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Horas SPA Center has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Some rates at IL Mercato Hotel & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At IL Mercato Hotel & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and a steam room. Onsite self parking is complimentary.

IL Mercato Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Gardino Restaurant - Onsite buffet restaurant.
La Seppia Restaurent - This diner serves dinner only. Reservations are required. Open select days.
Terrazzina Bar (Roof Bar) - This rooftop bar is located by the pool. Happy hour is offered. Open daily.
Galleria Bar ( Lobby ) - Onsite bar. Open 24 hours. Open daily.
A complimentary grocery shopping service is offered and room service is available.

All inclusive details

All-inclusive room rates at IL Mercato Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, Dutch, English, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Galleria Bar ( Lobby )
  • La Gardino Restaurant
  • La Seppia Restaurent
  • Terrazzina Bar (Roof Bar)

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Shopping mall
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot/mineral springs
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number HLFOL-MIG-000834

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Il mercato hotel sharm
Iberotel Il Mercato Hotel
Iberotel Il Mercato Hotel Sharm el Sheikh
Iberotel Il Mercato Sharm el Sheikh
mercato hotel sharm
mercato sharm
Il mercato hotel sharm Spa
IL Mercato Hotel Spa
Il mercato hotel sharm Spa
IL Mercato Hotel & Spa Hotel
IL Mercato Hotel & Spa Sharm El Sheikh
IL Mercato Hotel & Spa Hotel Sharm El Sheikh

IL Mercato Hotel & Spa Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 7 out of 23 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Abdessamad

Traveled with partner
الفندق حلو بس بعيد على البحر و في غرف بعيدة على اللوبي
Stayed 2 nights in Apr 2024

8/10 Good

Amna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The staff were very friendly and accommodating to our needs. They listened and acted as per requests. The only downside was the food and people staying in the hotel. A lot of Russians, very noisy and loud but hotel staff acted on complaints put through by us. Service and people were nice, it was safe and they made an effort to help us with a surprise free of charge. Taxi’s nice and cheap and everything was nearby. Maximum travel was 20 minutes to Quad bikes. WiFi was good and worked in the hotel room, however did keep disconnecting but very easy to connect again. Facilities great, hot water to shower with.
Stayed 5 nights in Feb 2024

4/10 Poor

Yvette

Traveled with group
Disliked: Staff & service
Do not use the spa.
The massage service at the in house spa was terrible. When we were about to start O asked her whatnkind of massage O.was getting and she had no idea what I was asking. The masseuse was new bec all she did was put oil on me and used her elbows most of the time. Sometimes hard, sometimes soft, no consistency at all After 30 min she disappeared . I asked how long the massage was for and inwas told 50 min. I said what tym is it and they said oh pls go back . I said no thanks. It was a c r --py massage anyway. But they should have offered me my money back.
Stayed 1 night in Oct 2023

10/10 Excellent

Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities
First of all I must say that the property is amazing and deserves its stars. It is well maintained and has a well trained and polite staff. From the moment I arrived to the hotel I was welcomed by the hotel personnel. It was late into the night but I was checked in very fast and even provided with a nice plater with cheese and cold cuts. This is despite all restaurants being already closed. The next day was even better. I had a lovely breakfast, lunch and dinner. The food was never boring and it was of a great quality. The pool staff was amazing and played music all day long. The entertainment at the hotel is great. I was never bored. The staff at the hotel is just amazing and helpful. Everyone is smiling and ready to assist you in anyway possible. The hotel has a separate desk just in case you want to arrange scuba diving, parasailing, safari or trip to Cairo to see pyramids. Mr Mohamed is your man for it. The reception even helped me to rebook my ticket by allowing me to use its office. They also printed my boarding pass without extra costs. In the evening you can go out to do your shopping and eat outside if you want. I would recommend this hotel to anyone. I would like to thank all the hotel team members as you have made holiday amazing and memorable. Welcome to Sharm el Sheikh everyone.

2/10 Terrible

Christopher, Calgary

Liked: Cleanliness
Disliked: Staff & service
The buffet was unimpressive and did not change. Quickly became repetitive. The area around the hotel has hallowed out - lots of empty stores.
Stayed 11 nights in Nov 2022

6/10 Okay

James, Barnsley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The breakfast selection was good and staff were helpful in general. The cleaning staff were excellent. The hotel is a little remote with the area seeing better days. There are plenty of amenities close by - avoid the supermarket across the road as they charge tourist prices, especially for water and walk a block down to the fixed price supermarket. Plenty of ATMs and banks to exchange money. The polls are great - the spa and gym not so much. It was expensive and the staff were a little disrespectful and the service poor - the last part of our treatment was skipped for example and the Sauna time far too short. Drinks were expensive in the resort, as was the evening meals which I would miss and eat out. Some great options just a walk away.
Stayed 4 nights in Sep 2022

2/10 Terrible

Ahmed

Traveled with group
Disliked: Staff & service, property conditions & facilities
Very poor building and need maintenance, need a lot of staff professionals orientation and Customer service training…. Even the F&B needs a lot of to reach 4 starts hotel.
Stayed 1 night in Aug 2022

4/10 Poor

Read

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not as described there is no free airport shuttle
Stayed 2 nights in Aug 2022

10/10 Excellent

Abdul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Me and my family had a excellent stay at the hotel and spa the staff have been excellent the amenity very good
Stayed 7 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family and small children
RECEPTION STAFF SO BAD
Stayed 2 nights in Aug 2021

2/10 Terrible

Mohamed

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t go because of emergency sickness. Wouldn’t refund. Disappointing.
Stayed 8 nights in Jul 2019

6/10 Okay

mark

Liked: Cleanliness
Disliked: Staff & service
No quality control.
Nice building. Nice pools. Not expensive, But they have many issues regarding quality. Internet barely exists. Taxi service is expensive, driver safety can be terrible. Front desk is useless. They specialize in ignoring a guest who is standing in front of them. This could be a great hotel. But it is far from it now. Good luck to the new management.
Stayed 1 night in Apr 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La spa . C era un buon pacchetto
Stayed 1 night in Nov 2023

10/10 Excellent

Najib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

6/10 Okay

Eloise

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
La navette pour l aéroport est de 20 euros
Stayed 1 night in Jul 2022

2/10 Terrible

Stéphane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go at this hotel. Staff are rude, no internet in room, not realy clean, realy noisy if your room is near from the other hotel. I have nothing nice to tell about this hotel.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik heb erg genoten van mijn vakantie. Accomodatie was fantastisch! Ligging is ook absoluut niet ver van alle voorzieningen. Heerlijk. Echt een aanrader mensen.
Stayed 9 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Le spa
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårligt mad, arrogant og lige glade personale - især i receptionen. Hotellet er slidt og der er støjforurening alle steder - højt musik ved pool, ved maden og i og omkring receptionen.
Stayed 7 nights in Apr 2019