4/10 Poor
kevin
Jun 6, 2024
Disliked: Property conditions & facilities
Reception Staff good at arrival and departure. Rude, arrogant,ignorant bar and waiting staff.Do not expect to be rudely dismissed with a wave of hand at any hotel.let alone an alleged 5* hotel.
Food was very poor. Ist time ive seen Grey chicken. Not too keen on meat being served on the bone either. Mmmm leaving today with food poisoning and this is best bit. Definitely will not return nor recommend Novotel or sharm el sheikh tbh.As a much travelled british holidaymaker I do not expect to be waited on hand and foot, however, there was a clear distinction made between us and the other russian and middle eastern nationals staying at this hotel. Unacceptable and this place would maybe get 3* in arab Emirates or Europe/rest of world, in my opinion,.
kevin
Stayed 7 nights in May 2024