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Steigenberger Alcazar

5.0 star property

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Photo gallery for Steigenberger Alcazar

On the beach, white sand, sun loungers, beach umbrellas
Minibar, in-room safe, desk, blackout drapes
Balcony view
Exterior
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Hot Tub
$609
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate
  • Place, Nabq Bay
    ‪14 min walk‬
  • Place, Nabq Protected Area
    ‪6 min drive‬
  • Place, SOHO Square
    ‪15 min drive‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room, Garden View (Queen or Twin)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Garden View (Queen or Twin)

  • 495 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Room, Pool View (Queen or Twin)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Pool View (Queen or Twin)

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room (Queen or Twin, Partial Sea View)

Superior Room (Queen or Twin, Partial Sea View) | Minibar, in-room safe, desk, blackout drapes

Superior Room (Queen or Twin, Partial Sea View)

  • 495 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room (Queen or Twin, Swim Up)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Queen or Twin, Swim Up)

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Queen Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Queen Bed, Pool View

  • 1249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed, Sea View

  • 1184 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 Queen Bed (Private Pool)

Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 Queen Bed (Private Pool)

  • 1518 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Garden View (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed, Garden View (Deluxe)

  • 624 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Pool View (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed, Pool View (Deluxe)

  • 624 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed (Deluxe, Partial Sea View)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed (Deluxe, Partial Sea View)

  • 635 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed (Deluxe, Swim Up)

Family Room, 1 Queen Bed (Deluxe, Swim Up) | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed (Deluxe, Swim Up)

  • 624 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Villa, Private Pool, Sea View (Queen Bed)

Minibar, in-room safe, desk, blackout drapes

Luxury Villa, Private Pool, Sea View (Queen Bed)

  • 2325 sq ft
  • Sea view
  • Sleeps 6
  • 3 Queen Beds

Family Room, 1 Queen Bed, Side Sea View (Deluxe)

  • Sleeps 3

Deluxe Family Queen, Pool View

  • Sleeps 3

View all photos for Deluxe Family Queen, Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Queen, Garden View

  • Sleeps 3

Deluxe Family, Queen Bed, Swim Up

  • Sleeps 3

Royal Suite, Queen Bed, Private Pool

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Superior Room, Pool View (Queen Or Twin)

  • Sleeps 2

Superior Room, Side Sea View (Queen Or Twin)

  • Sleeps 2

Superior Room, Garden View (Queen Or Twin)

  • Sleeps 2

Executive Suite, Queen Bed, Pool View

  • Sleeps 2

Luxury Villa, Queen Bed, Sea View, Private Pool

  • Sleeps 6

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About this property

Steigenberger Alcazar

5-star hotel in Nabq
Catch some rays at the beach or spend the day relaxing at Steigenberger Alcazar's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Steigenberger Alcazar offers 584 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Sharm El Sheikh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a sauna.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Steigenberger Alcazar is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Steigenberger Alcazar you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 7 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a children's pool, outdoor tennis courts, and a steam room. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. The property offers extended parking privileges to guests.

Steigenberger Alcazar has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Zohreya - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Limoni - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Hama - Overlooking the pool, this theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Amoura - Overlooking the pool, this restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Sanafir - This beachfront restaurant specializes in seafood and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amoura
  • Hama
  • Limoni
  • Sanafir
  • Zohreya

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Pool access ramp on site
  • Portable hoist available
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.
Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Steigenberger Alcazar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 178 reviews
Rating 8 - Good. 23 out of 178 reviews
Rating 6 - Okay. 13 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Raid

Stayed 6 nights in Jul 2025

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Saqer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa

Stayed 4 nights in May 2025

10/10 Excellent

Tom

Stayed 5 nights in May 2025

10/10 Excellent

Ricardo

Stayed 3 nights in May 2025

6/10 Okay

Viktor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Stayed 9 nights in Apr 2025

2/10 Terrible

Artem

Stayed 7 nights in Apr 2025

10/10 Excellent

alison

Stayed 5 nights in Mar 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Stayed 7 nights in Feb 2025

8/10 Good

Gamal, Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Stayed 11 nights in Jan 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a relaxing beach holiday.
Stayed 6 nights in Nov 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort.
Stayed 7 nights in Dec 2024

10/10 Excellent

Soukaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel the staff very friendly
Stayed 8 nights in Nov 2024

10/10 Excellent

MARIIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Clive

Liked: Cleanliness, property conditions & facilities
For a winter sun break, this property ticks a lot of boxes - large, well equipped resort with a selection of decent restaurants and a staff that is (mostly) anxious to please. However, it’s a stretch to say this is a five star resort as the service could be haphazard (language barrier unfortunately contributed to this) and the attention to detail on certain things not being quite up to scratch (room fittings such as leaking shower and broken kettle for eg). But then the price of this resort does mitigate the downsides - it certainly offered good value for money overall. So, if you are looking for wow factor and a once in a lifetime break, this isn’t it but if you want a decent, fairly priced week in the sun it’s a decent option.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, big choice and everything included in the all inclusive aside from lobster, even the lovely cocktails. Staff are friendly and helpful. Would stay again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jonathan Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this hotel. The facilities were great, it was modern, clean and we liked the choice of food and restaurants. Would come back and stay here again
Stayed 10 nights in Sep 2024

8/10 Good

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a happy stay at Alcazar hotel. We liked the assistance by the reception team, especially Mr. Mohamed Bade3 who was exceptionally welcoming and professional. We had higher expectations based on our last year's vacation at Steigenberger Pure Lifestyle. However, we still very much liked the attitude of all personnel at Steigenberger hotels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Akram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First in Sharm El Sheikh, great hotel, very friendly staff, great facilities, and 5 Al A Carte restaurants to choose from - the Japanese restaurant is a must try. Definitely worth a revisit.
Stayed 7 nights in Aug 2024

10/10 Excellent

AIMAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Aseel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at swim-up rooms and truly enjoyed having the pool right in our balcony. It offered great privacy. The hotel over all was nice and as luxurious as promised. The staff are nice and friendly. There is a large selection of food but it could be better. Note to people of color- the majority of guests are white and unfortunately many carry themselves with so much privilege. Not the fault of the hotel, but something to be aware
Stayed 1 night in May 2024