Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Cleanliness standards

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
104 Airport Road, Shawano, WI, 54166
  • Shawano Lake
    17 min walk
  • Crawford Center
    2 min drive
  • Shawano Speedway
    3 min drive
  • Green Bay, WI (GRB-Austin Straubel Intl.)
    39 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Shawano hotel with free breakfast
Along with a meeting room, this smoke-free hotel has a 24-hour front desk and free newspapers. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include RV/bus/truck parking.
Quality Inn & Suites offers 38 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Shawano hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, RV/bus/truck parking, and an elevator. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Settle Inn Hotel Shawano
Settle Inn Shawano
Quality Inn Shawano
Quality Shawano
Quality Inn & Suites Hotel
Quality Inn & Suites Shawano
Quality Inn & Suites Hotel Shawano

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 396 reviews" "
Rating 8 - Good. 91 out of 396 reviews" "
Rating 6 - Okay. 63 out of 396 reviews" "
Rating 4 - Poor. 72 out of 396 reviews" "
Rating 2 - Terrible. 54 out of 396 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not call this facility Quality at all. Carpets were filthy. trash and food under edge of bed on floor. Bath tub had rusty fittings. Bed comforter was dirty. Wanted $50 to check in 30 minutes early. I was not the only one with issues. A customer of mine refused to stay for two nights and found another hotel and he was charged $100 to leave. Ridiculous!!
Stayed 2 nights in Aug 2024

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Bjorn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the pool was closed, our main reason of booking the hotel. But the woman at the desk did everything she could to help and was super awesome. Breakfast was great
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, property conditions & facilities
This property has not been maintained since it was built it looks like. The paint is chipping it rusty looking. The AC fan was extremely noisy. The towels were great. The bed ok.
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down hotel
This hotel is run down and is not worth the money spent on it. I actually was considering not even staying but with a ski tournament in town I didn’t have any other options! It was gross!
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool was not in service,parking area was in need of patching,building was a little run down. The free breakfast was not much. Waffle iron, toaster for bagel. It worked out, but nothing to brag about.
Stayed 1 night in Jul 2024

6/10 Okay

Gerald

Traveled with family
The breakfast was awful. Very few options. Thank goodness there was an IHOP nearby
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth Anne

Traveled with family
Liked: Cleanliness
The staff was wonderful and kind. Thank you!
Stayed 1 night in Jul 2024

6/10 Okay

Ronald

Traveled with family
Old, stained tubs & shower curtains carpet in hallways dirty. Bed was comfortable.
Stayed 3 nights in Jul 2024

4/10 Poor

Katie

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was closed so that was a bummer
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
No quality
There’s no quality in this hotel. Very run down with carpets that smell of urine due to pets. Furniture is old and beyond use. Bed had broken springs. Side door could not be opened from the outside. Why Quality Inn has allowed this to be part of their chain is surprising. Planned to stay 3 nights but left after 1 night. Horrible hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I probably won’t stay here again. Staff wasn’t very friendly and they were a little rude. Not the tidiest. Weren’t real sure they knew how to do their job.
Stayed 1 night in Jun 2024

2/10 Terrible

Srinivasa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pet friendly property. I had to change my room as I found tick on my bed. The second room was stinky due to pet smell.
Stayed 1 night in Jul 2024

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay But Will Not Return
The staff was all great and friendly. The breakfast was good. The hotel needed some TLC and repairs. The carpet in halls appeared to be stained at one part and then cleaned with bleach causing bleach marks. My room had an unpleasant smell, large red stain by door and the AC stopped working on our last night. The pool was “under construction” and closed.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kim

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy, the tub was dirty to the point where I had to bathe my grandson in the sink. The hallways smelled like urine. And the milk provided for breakfast came out of the milk container curdled and thick. Not a pleasant experience at all. Also the hotel wanted to charge me an additional $110 at check in. I paid for my stay in full with Expedia
Stayed 1 night in Jun 2024

2/10 Terrible

Juan

Stayed 1 night in Jun 2024

4/10 Poor

Shawna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be very disorganized, took sometime to actually check in, and finally was given the keys got to the room, the door was open, looked inside and to find it completely dirty and used like someone was still using the room, go back to the desk, explained that the room was either occupied or hasnt been cleaned, just looked at me like i had two heads and was arguing with someone else behind the desk stating that room should have been on the sheet ect... and proceed to go through the list to make sure the job was done, meanwhile i just want to go to the room and get settled, took another half hour or so finally she sends someone up to the other room to make sure it was clean before we got up there, and says good good....finally got into the "clean" room at furst glance it was 100 times better than the other but as getting settled in, found tons of black hair everywhere, the shower curtain was a very dark brown along the bottom of it, found dead bugs by the coffee maker, drawings in the desk drawer and in the binder...the pool is out of service, wish was told apon check in or would have went somewhere else...glad it was for one night!! Never again thanks but not thanks
Stayed 1 night in Jun 2024

4/10 Poor

David

Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Bobbi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just not what I was expecting.
Stayed 1 night in Jun 2024

4/10 Poor

Kristine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel will charge and additional $50 to check in 15 minutes early, no cable, only 3 local channels, complained to staff and they stated they would have to call the cable company on Monday. Would not move us to a room that had cable. Had to walk down to the front desk to get TP as they only had the half roll on.
Stayed 1 night in Jun 2024

6/10 Okay

Karri

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is run down and undergoing renovations but the staff was great.
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Liked: Staff & service, room comfort
Stayed 7 nights in May 2024