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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Sauna, Turkish bath, body treatments, body wraps, facials
Front of property
Reception
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • University of Sheffield
    ‪6 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and coffee/tea in a common area. Guests can use the indoor pool at a partner property.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the theatre close to lots of restaurants and lovely walk through the winter gardens. Used the swimming pool and spa facilities which were a lovely addition to the stay. Only criticism was we could feel the springs through the mattress on our bed a new mattress is needed!
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean rooms. Excellent value for money and convenient for swimming competition
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Sheffield

Really nice Good swimming pool
Stayed 1 night in Mar 2025

8/10 Good

daniel

Liked: Staff & service
In a nice part of the city. Junior suite is a bigger room with a couple easy chairs and a big window. Good view of the square. Room was super cold but they brought a heater. Breakfast area is really nice: super light next to a glass building with tropical plants.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks tired, the check in area is nice but rooms looks tired and worn. Stains on carpets and mold in the shower. TV did not work and was not replaced during my stay and the phone apparently didn’t work either. I ordered food through a delivery service and never got it as the front desk wouldn’t accept it, they said they clalled the room but the phone never rang. They were not very helpful at the front desk either. Will not recommend or stay at this mercure again!
Stayed 2 nights in Mar 2025

2/10 Terrible

DCG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad dirty hotel in need of attention

Awful hotel. This is old, dirty and in need of some serious attention. The shower has mildew, the ceiling is stained, the carpet is stained and nasty and heat - nothing. They even had a space heater in the suite but even that didn’t work. Don’t stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Brilliant Location

Great stay at this excellently located hotel in Sheffield city centre. Only 10 minutes walk from the train station. Upgraded to a junior suite, which was spacious, had great views and a lovely shower and separate bath in the bathroom. Good breakfast whichwas buffet style, with everything from ceral and fruit, to a full english with danish pastries if you are not too full. Would highly recommend this hotel and would definitely stay here again. The spa facilities were also excellent.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Gym was terrible, 4/5 treadmills not working, bathroom smelt wrotten
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location, friendly staff, rooms very spacious. Didn’t use the spa facilities but they looked very nice . Stayed for 2 nights. Disappointed that there are no recycling bins in the hotel .
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left item

I left a framed photograph in my room. It was very easy to contact reception later in the day and arrange to collect it later that evening. This was a very personal item and I am very appreciative that your staff were so efficient at putting me at ease. A huge thankyou.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lockers in the pool facilities were poor, not secure and had tiny digits which could not be read in the poor lighting. Pool was nice as was the steam room. Changing room had used towel all over the floor and empty bottles of water scattered about.
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
First class staff especially at breakfast but some areas of the hotel are a bit tired. (Seating in reception grubby.) Rooms and corridors were spotless though.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. everything was perfect, nice rooms, very pleasant staff and great service. The hotel is situated near great restaurants and shops. I will be returning!
Stayed 2 nights in Feb 2025

6/10 Okay

Nahida

Liked: Cleanliness, staff & service
Great location and parked in Charles street. Good breakfast. Needed electric heater to warm the corner suite room. No hair conditioner.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Fabulous hotel, clean and comfortable. The views were absolutely amazing from our hotel window. Great breakfast. Will definitely come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Matthew

Charged for smoking £150 I don’t even smoke also I wasn’t aware they were taking it and still haven’t heard anything back after complaining
Stayed 1 night in Feb 2025

10/10 Excellent

Gracieuse

Stayed 2 nights in Feb 2025