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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Champagne bar
Terrace/patio
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    ‪1 min walk‬
  • Millennium Gallery
    ‪2 min walk‬
  • Crucible Theatre
    ‪2 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Fraser

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Deteriorating badly. I have used this hotel often over the last decade and very much enjoyed it. However on this occasion I found that there was now a £10 fee per person over and above the room rate to use the pool etc. This was not clear on Expedia (in the small print and even then ambiguous when I checked). I was told it was clear on the hotel's own website. It was not. The bar is ridiculously expensive. There was a fan running in the room that was loud and could not be turned off. The room was averagely clean at best. I'm afraid I'll be looking elsewhere in Sheffield for future stays.
Stayed 1 night in Nov 2024

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service and lovely room!
I had a great experience at the Mercure hotel! Robin at the desk was welcoming and upgraded our room when he saw it was my birthday, along with complimentary drinks at the bar. The room was really clean and had a lovely view of the peace gardens. I would definitely recommend and stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very helpful and very kind couldn't ask for more
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Wonderful stay as ever; fourth time here and always reliable. Special thanks to Lisa and Robin for speedy help with checking out and access to the pool. Recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice big room with a huge comfy bed. It was spotless. Will definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely central hotel with great pool!
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Traveled with partner
Disliked: Property conditions & facilities
The property is in real need of an update, the beds in particular are worn out and the bathrooms haven’t been updated since it was built
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Business traveler
Disliked: Staff & service
…
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Generous Hotel
Mercure in Sheffield is a lovely Hotel located next to the wonderful Winter Gardens, and very reasonably priced. IT might be worth looking at the layout of the room in 203 as getting out of the Bathroom was a bit tight with chair and desk limiting space - remedy would be - move them to the right - otherwise wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Would recommend but can do with an update!
Good hotel, friendly staff! Room was spacious and included a fridge. Certain things could do with being updated as fixtures and fittings are looking tired and worn. The TV would benefit feom being updated, to include more functionality like other hotels at similar price point. Certain clenliness issues with cups and utensils in the room and toilet.
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Stayed 2 nights in Oct 2024

6/10 Okay

Lucy

Traveled with group
Liked: Property conditions & facilities, room comfort
Disappointing stay at the mercure sheffield
I was unable to contact the hotel via telephone prior to my stay to request a twin room instead of a double, after many attempts I sent an email, but upon arrival to the hotel was informed this has not been processed and all beds are made up as a double as standard. The receptionist was initially unhelpful but managed to find the email I had sent 5 days before and reluctantly arranged for our room to be changed to a twin. When we got to our room; the double sheet and quilt were still on one bed and had just been tucked under the mattress. The pool facilities were an extra £10 per guest which was not made clear upon booking and the facilities were average, which was disappointing. We had an issue with an item in our room which was quickly resolved by a member of the maintenance team. The location of this hotel was brilliant with plenty of parking nearby. Overall our stay was ok, but the issues we had mean we would be reluctant to stay in this hotel again.
Stayed 1 night in Oct 2024

8/10 Good

Frances

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 2 nights in Oct 2024

6/10 Okay

Clare

Traveled with family
Liked: Cleanliness, room comfort
Misleading advertising spa hotel
We chose this hotel in particular as it has a pool and we wanted that spa experience to have a little relax and chill out time but what they don’t tell you is that you have to pay £10 extra per person each time you use it. So kind of ruined the main reason we chose this hotel. I’ve checked even if I booked today and they still do not mention this. Very misleading.
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location with spacious room
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Staff very friendly.
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location brilliant
Comfortable bed . Generally the hotel room was cool couldn't turn up temp hotel rather cool esp breakfast area Service excellent Location excellent
Stayed 1 night in Oct 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
Lovely quiet hotel in central location.
Lovely quiet hotel in central location. Breakfast was good and room was spacious.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
Just a bit of a disappointment
Positives were location, the bed was super comfy, the air con was brilliant (not noisy and worked), very clean and no waiting about for service as well as a decent breakfast. Downsides were, the shower did not get hot or close to warm, mentioned this on checkout and it was noted down - wasn't after a discount or anything but not even a sorry. I don't think there was any malice or anything just more the fact that some of the staff didn't seem to register that it was an issue. The staff we're not bad but lacked a awareness. The hotel too, although not bad but rather dated in the rooms, 90's, I think we just expected more. The service / shower combo is the primary reason for the 3* review.
Stayed 1 night in Oct 2024

2/10 Terrible

MRS C

Stayed 1 night in Oct 2024

6/10 Okay

Prys

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024