Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Sauna, Turkish bath, body treatments, body wraps, facials
Champagne bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Spa

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    1 min walk
  • Millennium Gallery
    2 min walk
  • Crucible Theatre
    2 min walk
  • Doncaster (DSA-Sheffield)
    29 min drive

Room options

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1067 reviews" "
Rating 8 - Good. 305 out of 1067 reviews" "
Rating 6 - Okay. 137 out of 1067 reviews" "
Rating 4 - Poor. 84 out of 1067 reviews" "
Rating 2 - Terrible. 48 out of 1067 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
Comfy room. Friendly service. Be aware pool is £10 per day.
Stayed 1 night in Aug 2024

10/10 Excellent

KEITH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness
We've stayed in this hotel many times as a night away from our kids and a huge selling point was being able to use the spa facilities. On arrival we were told this was an extra charge of £10 per person per visit (so using it on arrival and itln th morning would be £40!) This was not stated when booking through Expedia so somebody needs to amke it very clear!
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Liked: Cleanliness, amenities
Disliked: Staff & service
Overall a good stay but red flags that irritate. Firstly they pushed for an upgrade with advance emails. I'm sure the rooms were larger but I'm not convinced better. There was a lack of sockets, the Nespresso machine was plugged into a faulty socket so needed to mive furniture around to get it working. No USB sockets and just one for laptop, personal mobile and work phone so couldnt charge all overnight. Staff knocked on door and promptly entered room rather than waiting, this is rude and an invasion of privacy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fatima

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely staying thanks to everyone
Stayed 5 nights in Aug 2024

2/10 Terrible

Enya

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room nice and spacious. We got a free drink and free pass for the pool too. Staff were professional and nice and looked after us. The drains in our room need a flush out they were a wee bit smelly
Stayed 1 night in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service
We’ve stayed at this hotel before and it’s very good, and in a really convenient spot, however would recommend you avoid the pool and spa. Half the lighting is off over the pool, the chair cushions look like they’ve been found in a skip, and the whole place is in a poor state of repair and very dirty. We were charged an extra £10 each at the pool desk, but we left after 20mins, using hand sanitizer on our feet, it was so bad. I’ve seen that urban explorer guy breaking into abandoned council pools that look more inviting than this.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff!!
Robin on reception was amazing! So kind and helpful, made our stay so special!
Stayed 1 night in Aug 2024

8/10 Good

carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Kweku

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely only problem we had was that somebody let themselves into our room at 8.30am but the reception couldnt explain this when i called them
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Traveled with partner
Liked: Staff & service, amenities
Enjoyed a free drink at the bar while we waited 5 mins for the room to be ready. Room was not the same as the pictures but still ok. Had a dirty cup and only decaf coffee pods for the machine, used the spa pool and gym facilities the former we had to pay £10pp which I don’t think was advertised. Won’t be paying for a higher tier room if I stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Adel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
It was nice to stay at Mercure St Paul’s Sheffield with my son who has a swimming competition , at the beginning they gave us a room with one double bed despite me reminding them that I needed a twin room and I requested this a week before over the phone, but I think that was a mistake which was sorted quickly, other than that it was a pleasant stay and staff were nice.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Stayed 1 night in Aug 2024

8/10 Good

kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
i absolutely loved this hotel! huge bathroom and lovely decorated bedroom with a great view! my only downside was that it stayed the pool and spa was included but then had to pay extra to add that on when there !
Stayed 1 night in Jun 2024