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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Terrace/patio
Reception
Front of property
Lunch and dinner served, British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa
$98
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • University of Sheffield
    ‪6 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

City view

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Room amenity

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(83 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and coffee/tea in a common area. Guests can use the indoor pool at a partner property.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The original room we checked in to was awful. Dirty, and a dreadful sewage smell in the bathroom. Reception staff were excellent and changed the room for us, with a little upgrade too. The room we stayed in was fine...a bit on the dirty side (cobwebs in most cirners) but iverall a decent base for a night away
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in an amazing cbtesk location in the city. We were going to an event at the City Hall which is just 5 min walk away. It’s got plenty of restaurant choices in easy walking distance and is situated in a lovely part of the city on the edge of the lovely Peace Garden. The staff were friendly and the hotel lobby and bar are really nice as was our bedroom. The hotel doesn’t have its own parking but has a deal with a large car park 5min walk away at a discounted rate.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Very comfortable large room very comfortable bed .,nice view over the peace garden. Easy walk (and I am on crutches)from Station and to the City Hall the reason for our visit. Very good choices for breakfast dinner also was lovely . Thankyou for a brilliant weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
Hotel very conveniently located.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely twin room
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were very comfortable and the shower was excellent. The staff were very helpful and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant central location near all amenities, restaurants, City Hall, not far from the train station and tram stops. Friendly staff, lovely clean, spacious rooms, all the facilities you need. Good breakfast buffet with plenty of choice, hot and cold.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was comfortable and centrally located. The staff were friendly and helpful and proximity to the Winter Gardens was a big plus. However, this hotel has a number of problems relating to access. When we arrived by taxi from the station there was no obvious way into the hotel and no signage to help, a real problem for someone with mobility problems. Also, given that the ground floor overlooks the Winter Gardens it is both frustrating and totally absurd that access to the Gardens is blocked from the hotel. Surely a system involving key cards or a code could be devised that would afford both access and security. It is something that takes away from the attraction of staying at the hotel - a definite negative.
Stayed 3 nights in May 2025

10/10 Excellent

Zohaib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean, spacious and brilliant staff. Very hospitable and also gave a complimentary upgrade to the suite. Booking again!
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good but rooms could be updated

Friendly hotel! Great that the room has a fridge, the TV was updated since our last stay which is good as previously it was out dated, would be handy if the tv was connected to the internet. The fan in the bathroom was loud and never went off. The room itself looked like it needed updating, the carpet was worn and dirty, bathroom had mould and broken facilities (such as volume for tv switch). The air-conditioning also had a mind of it's own. Overall the stay was good and facilities are good, but could do with updating.
Stayed 3 nights in May 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2025

2/10 Terrible

E

Traveled with family
Disliked: Cleanliness, room comfort
Carpets were disgusting and pillows shocking on beds . The person on the front desk who I checked in with was shocking . Thank goodness another lady came to the rescue
Stayed 1 night in May 2025

8/10 Good

Beverley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in reception was very welcoming and very professional & efficient. Hotel facilities were very good and the hotels location fit city centre & food/bars is ideal.
Stayed 1 night in May 2025

10/10 Excellent

maragret

Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lifts broken down - was same last time I stayed NO conceirge serivce
Stayed 3 nights in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend break

Fantastic stay room were clean spacious & comfortable. Spa was great. Breakfast & evening meal plenty to choose from & nice food
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we found the parking advised by the hotel easily, and it was only a 5 minute walk to the hotel, the hotel is situated in a position central to most bars , shops and restaurants, the check in was quick and easy and we were in our room within minutes of arrival. Room was clean snd spacious, however a negative comment would be that there was no bottled water, this you had to purchase from reception, We went to the concert which we enjoyed but returned hungry around 10.30 pm, unfortunately another negative,is that there was no snacks avsilable so we had to make do with Crisps, the bar was not much better, some of the staff have no idea how to run a bar , and the que quickly formed to the annoyance of hotel guests, at this point we decded to call it a night and went to bed,
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jack

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025