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Best Western Plus The Quays Hotel Sheffield

4.0 star property

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Photo gallery for Best Western Plus The Quays Hotel Sheffield

Swimmers can enjoy a refreshing dip in this spacious pool surrounded by a tiled deck.
Step into the grand lobby, featuring a sweeping staircase, a reception desk, and comfortable seating areas.
Stay fit on the go with a well-equipped gym featuring a squat rack and weight plates.
Situated by a serene canal, this hotel offers stunning views and easy access to water activities.
Two single beds with white linens, each flanked by a wooden headboard, offer a comfortable retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Sheffield Hallam University
    ‪9 min walk‬
  • University of Sheffield
    ‪17 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Super King Bed

7.8 out of 10
Good
(18 reviews)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Super King Bed, Sofa Bed

1 bedroom, in-room safe, desk, soundproofing

Family Room, 1 Super King Bed, Sofa Bed

8.4 out of 10
Very good
(8 reviews)
  • 164 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, 2 Double Beds

1 bedroom, in-room safe, desk, soundproofing

Twin Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 164 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

  • 164 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Enjoy a warm breakfast in our inviting breakfast area, featuring a central serving counter, digital menu display, and ample seating.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1002)
$146 nightly
The price was $172
The price is $146 total
includes taxes & fees
Hampton By Hilton Sheffield

About this property

Best Western Plus The Quays Hotel Sheffield

4-star Sheffield hotel walkable to Ponds Forge International Sports Centre
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Best Western Plus The Quays Hotel Sheffield provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

Best Western Plus The Quays Hotel Sheffield has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will serve only breakfast during the listed restaurant renovation period. Lunch, dinner, room service, and bar operations will be unavailable during this time.

Renovations and closures

The following facilities or services will be unavailable from June 11 2025 to August 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from February 24 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 652 reviews
Rating 8 - Good. 208 out of 652 reviews
Rating 6 - Okay. 93 out of 652 reviews
Rating 4 - Poor. 37 out of 652 reviews
Rating 2 - Terrible. 31 out of 652 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2025

6/10 Okay

Laurie

Stayed 1 night in Mar 2025

8/10 Good

Elisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
F&B facilities were not available due to ongoing renovations. Easy parking. Large room (would have benefitted from a sofa).

6/10 Okay

paul

Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to visit our daughter who lives in Kelham Island and it was very convenient for that. Good sized car park too. Room spacious with a really good bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting my son at university

The room was amazing and comfortable. There was refurbishment going on while we were there but the was not any disturbance of noise. The only downfall was the breakfast, the hot food often run out with long waiting time for this to be replenished.
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Wasn't happy about no bar or restaurant

No restaurant, comfortable room and only one elevator working.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for one night
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Excellent serive, great rooms
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff helpful throughout my stay
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished bedroom with good amenities (when you find the hairdryer by lifting up the desk!), great to have a fridge in the room. Friendly and helpful Reception staff and friendly Breakfast staff. The hotel is an easy walk to Ponds Forge swimming pool which was the reason for our stay. We would have liked breakfast to start a bit earlier than 8a.m. at the weekends as it meant my daughter could not have breakfast before she had to be at Ponds Forge for warm up. We were a bit disappointed with breakfast itself - mushrooms looked destroyed, limited cereal choices, sachets of sauce (not main brand), only scrambled eggs available. One of our party would have liked poached egg, another would have loved pancakes or muffins. Not really worth the money for breakfast. Restaurant and bar were closed for refurbishment which we were told about and didn't mind - maybe the breakfast will improve as well. The newly refurbished gym was a big hit but the changing rooms and pool and steam room were dirty.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Check in was slow and seemed abit disorganised, room was newly refurbished and fresh but shower didn’t drain, woman on Saturday morning gave us a different room key to have a shower in as by the time the shower was up to temp the shower tray was brimming. And 9:30am on Saturday a drilling noise could be heard in the corridors and rooms, I know they was having renovation as was made aware be so can’t complain.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Quality hotel

Great stay for 1 night. Easy to find and parking for £8. Walk into town is easy. Bed comfortable and room modern and clean. Would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yorkshires swimming comp

Love the hotel stayed a few times. Stay here for swim comps
Stayed 1 night in Feb 2025

6/10 Okay

Mathew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room poor food

Room was fantastic and recently refurbed. Meal was terrible both in quality and service. Breakfast wuality equally poor
Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Recent rooms refurbishment has been carried out to a very good standard. Rooms are a good size, clean and comfortable. Hotel is in easy walking distance of the city centre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Emmanuel

Traveled with family
Just the noise from the builders wasn’t good at 6.51am apart from that it was ok.
Stayed 2 nights in Feb 2025