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Sandman Signature Sheffield Quays Hotel

4.0 star property

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Photo gallery for Sandman Signature Sheffield Quays Hotel

Daily full breakfast (GBP 12 per person)
Gym
Indoor pool
Restaurant
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
$68
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Place, Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Place, Sheffield Hallam University
    ‪9 min walk‬
  • Place, Crucible Theatre
    ‪10 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Super King)

Family Room, 1 King Bed with Sofa bed (Super King) | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed (Super King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View)

Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Balcony (Super King, Quay View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Balcony (Quay View)

Deluxe Suite, 2 Double Beds, Balcony (Quay View) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds, Balcony (Quay View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Bathtub Grab Bars

Standard Room, 1 Double Bed, Bathtub Grab Bars | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Bathtub Grab Bars

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Super King, Quay View)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Super King, Quay View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Super King, Quay View)

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed (Super King, Quay View)

  • 431 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sandman Signature Sheffield Quays Hotel

4-star Sheffield hotel walkable to Ponds Forge International Sports Centre
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Sandman Signature Sheffield Quays Hotel offers 128 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Sandman Signature Sheffield Quays Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

Sandman Signature Sheffield Quays Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Sandman Signature Sheffield Quays Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 10 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Reviews

Sandman Signature Sheffield Quays Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 744 reviews
Rating 8 - Good. 233 out of 744 reviews
Rating 6 - Okay. 105 out of 744 reviews
Rating 4 - Poor. 38 out of 744 reviews
Rating 2 - Terrible. 35 out of 744 reviews

Reviews

6/10 Okay

Heather

Traveled with family
I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic room, newly decorated with new furnishings and a fabulous balcony which was unexpected. I regularly use hotels in Sheffield for work and this is by far the best for the room (being brand new it felt so clean). It will be my hotel of choice now when the restaurant opens. Yes, it was very annoying that we couldn’t just relax in the evening in the restaurant (closed for refurb) especially as my son had a broken foot which meant we couldn’t walk far to eat BUT they did give us directions to the nearest place for dinner (it wasn’t great but that’s not the fault of the hotel) and they did have drinks available to purchase at reasonable prices at reception. We could see the new bar and restaurant and it will clearly be fantastic when open. Breakfast was the usual food you expect, we asked for fruit as there was none available and a lovely big bowl of fresh fruit was brought to our table. This hotel will be great value for money once the refurb is fully finished. Just be aware it’s not in the middle of town!
Stayed 1 night in Aug 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Room was excellent, can get hot at night but fans are provided and do a great job. Breakfast was alright but limited options. There could be more bakery options instead of just muffins and croissants. But Genuinely hotel is favours and staff are great !
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable visit

Refurbishment is still in progress , the completed parts are excellent and there is minimal disruption during stay due to refurb. Breakfast was great, nothing was too much trouble.Friendly and helpful staff throughout.
Stayed 1 night in Aug 2025

4/10 Poor

Sukhdev

Traveled with family and small children
Disliked: Staff & service
Middle of nowhere
Stayed 1 night in Aug 2025

6/10 Okay

emilia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Stayed 1 night in Aug 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very disappointed Scrambled eggs didn't look appealing The bedroom was excellent loved the modern look
Stayed 1 night in Aug 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely room and I really liked my late check out which meant I could use the facility before I left
Stayed 1 night in Aug 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel under renovation at visit time…. No restaurant or room service! Room was quite hot, air conditioning would have made our stay complete.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Lovely place

Really nice place. The gym was good.. swimming pool was lovely.
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Business traveler
Liked: Staff & service, room comfort
I came back from work to find my room was not cleaned and no trays and coffee in my room
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Amenities
The service was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
sexy sexy sexy
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Check in - Told had to pay for parking, wasn't mentioned when booking on hotels.com. Receptionist then gave for free. Hotel was been refurbished, which again wasn't mentioned on booking. Bar - Again been refurbished and not mentioned when booking Rooms - Hairs all around the bathroom Breakfast - was ok
Stayed 1 night in Aug 2025

6/10 Okay

Cristinel

Liked: Room comfort
Disliked: Cleanliness

Good for the money

Great stay. Their car park is £8.50 a day. Right next door is £3.50 , should’ve checked before ! Other than decent condition hotel going through refurbishments.
Stayed 1 night in Aug 2025

8/10 Good

wendy

Stayed 2 nights in Aug 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Unsafe and dont return the deposit but say they have
Stayed 1 night in Jul 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Ponds Forge
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
We booked a junior suite and it was a lovely big room. It had a kettle, fridge and Nespresso coffee machine (new style pods). Lovely comfy bed, great shower, large bathroom. Stayed 3 nights while attending the Tramlines festival. Parking easy, £8 a night which was good rate. Used the leisure club for a swim, great looking gym available which I did not use. Overall a great stay. Few minor niggles, housekeeping kept running out of coffee pods and had to keep asking reception, fridge was very cold, froze the few bits we had in their, tried to alter the temperature but did not work. Feedback passed on to reception. Biggest issue and why only 3 stars is no air conditioning. We had windows that could be opened a fraction, and a fan which we had on full the whole time we were in the room, but that was not enough, the room was very hot overnight and made it difficult to sleep. It was approx. 20-22 degrees during the day and 16 degrees at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

A nice stay

We stayed at this hotel for Tramlines festival, the staff were lovely and the bed was very comfortable. Our only issue was with the cleanliness of the floors, there was hair and a toenail on the floor of the bathroom when we arrived, this was unfortunate because the rest of the stay was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025