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Comfort Inn Shelby

Property class: 2.5

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Photo gallery for Comfort Inn Shelby

A modern kitchen with a large island, a flat-screen TV, and a stone wall.
A hotel lobby with a reception area, a vending machine, and a seating area with chairs and tables.
A reception area with a dark wood reception desk, a glass partition, and a clock on the wall.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.
A modern living room with a fireplace, comfortable seating, and a flat-screen TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $104
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
2012 E Marion St, Shelby, NC, 28152
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Shelby City Park
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard King Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Standard King Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Shelby

Shelby hotel with free breakfast
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Shelby offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn Shelby is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 25 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Shelby Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 753 reviews
Rating 8 - Good. 241 out of 753 reviews
Rating 6 - Okay. 82 out of 753 reviews
Rating 4 - Poor. 37 out of 753 reviews
Rating 2 - Terrible. 41 out of 753 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The room was clean, the staff was nice and helpful. I would definitely stay again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean! Air conditioning works great. Breakfast was convenient. Quiet location.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The property is under construction
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hallway quiet. There were renovations underway on the hallway. The staff were friendly and helpful. The outdoor pool was clean. I would stay there again when in Shelby.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The staff were awesome. Very helpful and sweet. Didn't like the breakfast at all
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Looks like some rentavations
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK for a night or 2 but the hotel needs some serious updating and cleaning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was very nice especially the lady at the front desk and breakfast was good every morning. Thank you for a pleasant stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Breakfast was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
There was construction work being done in the hallway while we were there.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3rd shift manager was helpful and
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the hallway remodel that was going on, the room was still nice. The owner needs to buy new furniture for the breakfast area. And our chairs in the room need updating also.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was under construction, so it wasn't that good. Noisy, dirty. the staff was friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
minimal
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The lobby smelled of cigarettes and stale coffee, which should have been an indication of the cleanliness. The lobby had old furniture and stained carpet, which continued into the rooms. I cleaned the furniture and tabletops with Lysol wipes. The leather furniture looked as of it was never cleaned! The tub in the bathroom was stained and the drain didnt work. Imagine trying to get clean with water around your ankles... yuck! I will never stay here again and u wouldn't recommend this place to friends or family. They need to upgrade EVERYTHING!!
Stayed 1 night in Jul 2026