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Shelter Island House

3.5 star property

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Photo gallery for Shelter Island House

Terrace/patio
King Suite | Living area | Flat-screen TV
Bar (on property)
Front of property - evening/night
Sundeck

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
11 Stearns Point Rd, Shelter Island Heights, NY, 11965
  • Shelter Island Country Club
    ‪7 min walk‬
  • Sunset Beach
    ‪8 min walk‬
  • Crescent Beach
    ‪10 min walk‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪193 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite | Premium bedding, in-room safe, iron/ironing board

King Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Osprey Suite

Osprey Suite | Premium bedding, in-room safe, iron/ironing board

Osprey Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, (28)
The price is $316
per night
$361 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Shelter Island House

3.5-star Shelter Island Heights hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.
Shelter Island House offers 11 air-conditioned accommodations with safes and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Shelter Island Heights hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This Shelter Island Heights hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Shelter Island House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Shelter Island House has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Shelter Island House Hotel Shelter Island Heights
Shelter Island House Hotel
Shelter Island House Shelter Island Heights
Shelter Island House Hotel
Shelter Island House Shelter Island Heights
Shelter Island House Hotel Shelter Island Heights

Shelter Island House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Disliked: Staff & service, property conditions & facilities
Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. However, it would have been nice if there had been something offered for breakfast.
Stayed 2 nights in Aug 2024

6/10 Okay

Laura A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded. Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!
Stayed 3 nights in Jul 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do. A light breakfast would be nice as the attached French restaurant was only open at night.
Stayed 3 nights in May 2024

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!
Stayed 3 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our anniversary. We biked the island and enjoyed the sites.
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ask if there’s a wedding
Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

sal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Lois, Bayshore NY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property - the rooms are very nice and comfortable and we especially enjoy the pool
Stayed 3 nights in Sep 2020

6/10 Okay

JJ, NY

Traveled with family and small children
Liked: Amenities
Noisy kid and people above our room all night Restaurant is closed
Stayed 3 nights in Aug 2020

6/10 Okay

Nicola

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely time off when it was most needed
Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!
This is the hotel - rooms have king size beds extremely clean and comfortable
Stayed 1 night in Jul 2020

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.
Stayed 1 night in Jul 2020

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing with friendly staff
We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.
Stayed 2 nights in Jul 2020

10/10 Excellent

Lois, Bayshore

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property - so tranquil and relaxing!
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could Have Been Better
We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel: 1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning 2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there 3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.
Stayed 4 nights in Jul 2020

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very nice hotel and property. Staff was friendly and very helpful.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019