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Comfort Inn Express Shenandoah

2.0 star property

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Photo gallery for Comfort Inn Express Shenandoah

Room, 1 King Bed, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Reception
Reception
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
108 N Fremont st., Shenandoah, IA, 51601
  • Greater Shenandoah Historical Society Museum
    ‪11 min walk‬
  • American Legion Country Club
    ‪4 min drive‬
  • Shenandoah Medical Center
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, City View

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Comfort Double Room, City View

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

View from property

Shenandoah Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (334)
$133 nightly
The price is $133 total
includes taxes & fees
Shenandoah Inn & Suites

About this property

Comfort Inn Express Shenandoah

Shenandoah hotel with indoor pool
An indoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Comfort Inn Express Shenandoah offers 50 accommodations with irons/ironing boards and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Shenandoah hotel also offers an indoor pool and laundry facilities. Complimentary uncovered self parking is available on site.

Comfort Inn Express Shenandoah has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Electrical adapters
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Comfort Inn Express Shenandoah Hotel
Comfort Inn Express Shenandoah Shenandoah
Comfort Inn Express Shenandoah Hotel Shenandoah

Comfort Inn Express Shenandoah Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 85 reviews
Rating 8 - Good. 7 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 11 out of 85 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the different breakfast options
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the different breakfast options
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Love the different breakfast options
Stayed 7 nights in Apr 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, this is just a nice little town. But about this hotel, I love the different breakfast options.
Stayed 7 nights in Mar 2025

2/10 Terrible

Aleksa

Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Go somewhere else

This was one of the absolute worst stays I have ever had. We were promised a pool via phone before even booking. Get to the hotel, the indoor pool has been drained since winter (Staff lied via phone.) The beds were covered in animal hair and very outdated (had to buy a lent roller,) holes in the wall, paint chipping and the door did not latch unless it was lifted to the point of latching. Hard to entertain young children with no pool, and then we spent 24 hours with no internet or television because the owner did not pay the bill (staff confirmed this). Don't expect to have a working fridge or ice machine, they are broken down too. I was able to speak to the owner who encouraged me to get a refund and find another place to stay because he did not want a bad review or for me to look for other things wrong with his hotel with a super confused identity. The issue is there is nothing around comparable, he was more worried about his review than the hotel, or our actual stay. The saving grace were the afternoon and evening staff. Both were the same both nights we stayed and both were excellent, understanding and super accommodating. The employees care more than the owner, the place is a dumpster fire waiting to happen and has an identity crisis.
Stayed 2 nights in Apr 2025

6/10 Okay

mike

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Like
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Like
Stayed 1 night in Mar 2025

8/10 Good

Angelique

Stayed 7 nights in Mar 2025

6/10 Okay

Laura

Stayed 1 night in Mar 2025

8/10 Good

Angelique

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
At first glance, I was not sure if the property was open. I went inside to ask and found the person behind the front desk to be very helpful. I was looking at the listing on Expedia and he told me to book from there as it would be less expensive to do so. That information saved me about $35. When I got to the room, it was fine. Clean with no weird smells and quiet. There were a few things wrong but they were minor. The bedside lamp wouldn't stay on and I could only get 1 station on the TV, but I think the later was due to operator error. The bed was comfortable and so were the pillows. The HVAC unit worked like expected. The bathroom was clean and when I showered in the morning, the tub was NOT slow to drain. That was nice as I am not a fan of standing in dirty, soapy water while I shower. Two things about the bathroom: 1- I was not a fan of the soap. Bring your own. And you might want to do that with hair care products as well. I have very short hair and the provided shampoo was fine with me, but I can see where it wouldn't be for others. 2-The toilet bowl is an elongated one, but they installed a round toilet seat. It did its job, keeping my tushy out of the water, but it did look funny. The provided breakfast was minimal. Apple and orange juice, 4 different kinds of cold "kid cereals", individual slices of bread, biscuits, and muffins, sausage gravy, and a waffle maker. There was a coffee machine offering a variety from its touch screen. Overall, a very good experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

2/10 Terrible

Troy

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture are lies, had hair on my towels, ac smelled like Freon, guy lied at desk, had to find him to get our room, did not stay and u should not either
Stayed 2 nights in Feb 2025

6/10 Okay

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, cheap
Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid even if zombies are chasing you.

The night started with an employee walking into our room right after she checked us in. Breakfast in the morning was annoying, and the complaints from staff did not help. The blood (at least I hope it was blood) on the wall and door and toilet paper in the peephole were amazing accents.
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Jan 2025

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, dirty shower curtain, holes in the walls, ac unit falling off the wall, blanket for the bed is paper thin and like a curtain material.

10/10 Excellent

Tyler

Stayed 4 nights in Jan 2025

2/10 Terrible

Clyde

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Only if you're desperate

Not many options in town but I'll try to find something other than this place. The room was clean and that is about the only good thing I would say. This place needs a major major uplift. I'm not even sure what it was a super 8, comfort inn or a quality inn. I think each hallways was a different hotel. The door to my room was not even secure. I told the front desk guy about it and he said yeah I'm aware of that, lol. Awful!
Stayed 1 night in Jan 2025

10/10 Excellent

Micah

Stayed 3 nights in Dec 2024

10/10 Excellent

Rich

Liked: Staff & service, property conditions & facilities
Spent the night here for work and the staff was very kind and courteous Will stay here again
Stayed 1 night in Jan 2025

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door for the room did not lock unless you picked up on it. We decided to leave early and could not get a refund.
Stayed 2 nights in Dec 2024