*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an indoor pool, Andaz Shenzhen Bay provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of 9 meeting rooms and limo/town car service. Event facilities measuring 4176 square feet (388 square meters) include conference space. This luxury hotel also offers multilingual staff, a garden, and concierge services. For a surcharge, the property provides a cruise ship terminal shuttle and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Andaz Shenzhen Bay is a smoke-free property.
- Cruise terminal shuttle (surcharge)
- Couples/private dining
- Number of indoor pools - 1
- Children's toys
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- 24-hour front desk
- Conference space
- Porter/bellhop
- Secured parking
- Year Built - 2020
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Sauna
- Limo or town car service available
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Conference space size (meters) - 388
- Number of meeting rooms - 9
- Luggage storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 3
- Train station pickup (surcharge)
- Concierge services
- Conference space size (feet) - 4176
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 220
- Garage
- Number of floors - 25
- Wedding services
- Lifeguard on site
- Accessible train station shuttle
- Garden
- Multilingual staff
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Separate dining area
- Free cribs/infant beds
Room Amenities
Andaz Shenzhen Bay offers 220 accommodations with free minibar items and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Pay movies
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Separate dining area
- In-room safe (laptop compatible)
- Digital TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- Pillow menu
- LCD TV
- TV size: 65
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, free items)
- Rollaway/extra beds (surcharge)
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Children's dinnerware
- Baby bath
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Child-size slippers
- Paper towels
- Restaurant dining guide
- Wheelchair-width doorways
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- Meal delivery service available
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Bar 1919 - Onsite cocktail bar.
May Flower 五月花 - This coffee shop serves light fare only. Open daily.
East Room 东室 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
West Room 西室 - This steakhouse specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Veranda 谧园 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately CNY 288 to 288 for adults, and CNY 0 to 288 for children
- Secured self parking fee: CNY 60 per day (in/out privileges)
- Rollaway bed fee: CNY 583.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, and Alipay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Mobile payments
Service animals are allowed
Alipay
Service animals are exempt from fees/restrictions
Car recommended
UnionPay
Credit card pre-authorization
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 583.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 6:00 AM to 10:30 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Andaz Shenzhen Bay Hotel
- Andaz Shenzhen Bay SHENZHEN
- Andaz Shenzhen Bay Hotel SHENZHEN
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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