City Inn OCT Loft Branch

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Inn OCT Loft Branch

Duplex Suite | Blackout drapes, free WiFi, bed sheets
Exterior
Business Double Room | Living area | TV
Reception
Duplex Suite | Living room | TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
E-2 Shantou Street East, Overseas Chinese City, Nanshan District, Shenzhen, Guangdong, 518053
  • OCT-LOFT Creative Culture Park
    4 min walk
  • Splendid China Folk Village
    7 min walk
  • Chinese Overseas City
    17 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    29 min drive

Room options

Duplex Suite

  • Sleeps 2
  • 1 Queen Bed

Business Suite

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Business Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

City Inn OCT Loft Branch

3-star hotel in Nanshan
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
City Inn OCT Loft Branch offers 120 air-conditioned accommodations with complimentary bottled water and slippers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

City Inn OCT Loft Branch features an elevator. Wireless Internet access is complimentary.

City Inn OCT Loft Branch is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: CNY 30 for adults and CNY 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 30.00 for adults and CNY 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

City Inn OCT Loft Branch Shenzhen
City OCT Loft Branch Shenzhen
City OCT Loft Branch
City Inn OCT Loft Branch Hotel
City Inn OCT Loft Branch Shenzhen
City Inn OCT Loft Branch Hotel Shenzhen

City Inn OCT Loft Branch Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 60 reviews" "
Rating 8 - Good. 33 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Booked this hotel to celebrate a birthday and we were greeted with the front desk saying our room wasn’t available anymore. Claimed they phoned me a few days prior to confirm. Surely if a guest does not answer a call, you follow up with an email? Funny thing is, at 1am of my booking, they said my two rooms wouldn’t be next to each other. So first they claim I didn’t confirm them a few days before, yet a few hours before check in, they’re telling me about my room. Their solution? 1. Take us to a nearby hotel for a room 2. Pay for a cheaper room (but couldn’t give us a refund as Expedia deals with it. So they want us to pay MORE money to them due to their fault) Finally after persistence, two rooms magically became available. This sort of management shouldn’t be happening. It caused a bad start to a birthday trip. What made it worse was the girl at check out was also rude too. Seems like it’s run by a bunch of teenagers. It’s a big shame because the area and the business room isnt too bad.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a great part shenzhen with numerous dining options. Railway station is 7min walk from hotel so easy to get ro
Stayed 3 nights in Nov 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
Great location and service, decent room
The location of the hotel is great. It’s right next to lots of cafes and restaurants in the OCT Loft area. The front desk was very efficient too. The room was nice. The furniture was not quite as good as it seems in the photos, but it was clean and comfortable. The added bonus of a bathtub was a good surprise.
Stayed 3 nights in Sep 2020

8/10 Good

Weihao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Pro: Great location Nice lobby space Reasonable for the price Con: Wall is little thin, can hear Breakfast was little less of choices
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very new and very clean, good design. Good fixtures like charging points and big tv. Location is near nice restraunts and in the vicinity of OCT, a creative industry park, aplenty with cafes and museums. Reception staff can be more proactive. The soundproofing of the rooms can be made better.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Condition is not too good,far away from metro station, and it still under construction, service is soso and we cannot close the washroom door tightly, and bathing water is not good, room is small and noisy
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to subway station is a bit long. But easy to wave taxis from.hotel. Good restaurants and cafes in neighbourhood. OCT Creativity Zone is close and an interesting place to.visit
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location ! Right in the center of everything , surrounding with cafe and restaurants and supermarket . Simple and clean and the bed is comfortable
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Bing-Hao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Chui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

YiLin

Business traveler
Liked: Staff & service, room comfort
位於文化園區裡面,吃東西方便,地鐵走路約10分鐘可抵達。大廳白天沒開空調有點悶熱,房間鏡子上有燒焦痕跡,詢問客房服務說是正常的本來就這樣...mhhh....ok~ 單純住宿方面的話還行。整潔方面還可以加強:)
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
騷擾我休息
晚上12時多...不斷有人打進我房間..騷擾我休息 已向前台投訴, 但他們沒有幫助我們.
Stayed 1 night in Nov 2019

8/10 Good

WING SHAN PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Wei-Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
地板有微微滲水出來...本以為是洗澡出來腳沒乾造成的,其它方面還算不錯
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨!舒適,員工服務好,nice and helpful with professional skills
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來說都很滿意,就是隔音不好,整晚都聽到走廊有人行走、關門聲音;另外,打電話到前台想取多兩個枕頭,等了很久都沒拿來,再打電話給回覆是已經派完,只是忘了跟我說⋯,有點被忽略的感覺。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
早餐有待改善,酒店簡潔,員工服務態度良好。地點理想,步行到創意文化園十分方便。整體算是不錯的小型酒店
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
經濟實惠
只住了一晚,尚不錯。
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
房間空間足夠,整體還算整潔。 房間內基本設備齊全,如果再能提供USB插頭和剃鬍刀就更好。 另外房間隔音比較差,經常會聽到鄰房或走廊內的人說話和腳步聲。 住宿有包早餐,但是確實令人很失望。食物味道很一般,感覺放得都涼了,選擇又少。寧願不用提供早餐,降低一點房費更好。
Stayed 1 night in May 2019