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Courtyard by Marriott Shenzhen Northwest

4.0 star property

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Photo gallery for Courtyard by Marriott Shenzhen Northwest

Lobby
55-inch LCD TV with satellite channels, TV
Minibar, in-room safe, desk, soundproofing
Reception
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

Map
No 6259 Bao'an Avenue, Bao'an District, Shenzhen, Guangdong, 518103
  • Yijia Shopping Mall
    ‪3 min drive‬
  • Lixinhu Garden
    ‪5 min drive‬
  • Shenzhen Airport Golf Course
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Club Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Club Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Room, 2 Twin Beds, Garden View

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Shenzhen Airport

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (198)
The price is $144
per night
$168 total
includes taxes & fees
Feb 20 - Feb 21
Hyatt Regency Shenzhen Airport

About this property

Courtyard by Marriott Shenzhen Northwest

4-star hotel in Bao'an
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Courtyard by Marriott Shenzhen Northwest offers 235 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 13185 square feet (1225 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Courtyard by Marriott Shenzhen Northwest is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Courtyard by Marriott Shenzhen Northwest has 2 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 150 for adults and CNY 75 for children
  • 2 restaurants

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 13,185 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per day
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 for adults and CNY 75 for children
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Courtyard Marriott Shenzhen Northwest Hotel
Courtyard Marriott Shenzhen Northwest
Courtyard riott Shenzhen west
Courtyard by Marriott Shenzhen Northwest Hotel
Courtyard by Marriott Shenzhen Northwest Shenzhen
Courtyard by Marriott Shenzhen Northwest Hotel Shenzhen

Courtyard by Marriott Shenzhen Northwest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 94 reviews
Rating 8 - Good. 21 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dercilio, Royal Palm Beach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible. More incredible is the staff. I left my passport inside the taxi that the hotel had reserved and Sam (I think he is the night manager) helped me to find the driver and made him bring it to the airport minutes before the flight was closed. And the breakfast? Out of this world! Thank you all! Will definitely stay there again when back to Shenzhen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 4 nights in Jul 2023

10/10 Excellent

Wai Kwong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
Overall good to stay, very nice hotel breakfast that I had in Shenzhen
Stayed 1 night in Jun 2023

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. Very close from Flex FY plant really clean and convenient
Stayed 5 nights in Apr 2023

10/10 Excellent

ROB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Generally an excellent and comfortable place with a friendly and helpful staff. Will stay there again if the price continues to be reasonable. Maybe an 8 minute drive from the airport, and a good mall/eating area very close by. I am overlooking one incident, where at 4a.m. the staff were not immediately able to be helpful. It was 4a.m. But that was the only negative incident in 3 days and there were many positive ones.
Stayed 1 night in Jan 2022

4/10 Poor

Michael

Business traveler, Traveled with family
Disliked: Amenities
They no longer offer airport shuttle service. Had a very hard time getting taxi to accept us. No room service or restaurant food available apon arrival. Room was good.
Stayed 1 night in Nov 2021

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service!
I had to book this hotel last minute as when I got to the airport and found out my flight had been cancelled, I needed somewhere to stay. I was in a panic and exhausted and terribly upset about not being able to fly home to the US, and the two people at check in were incredibly kind and helpful. Ada and David took care of me, and they showed me where to go to get something to eat since the hotel is currently not serving food due to Covid restrictions - David even walked me over to the restaurant and waited to make sure they got my order right. The room is comfortable and the hotel is beautiful. Everyone is very friendly, and I would definitely stay here again.
Stayed 1 night in Jun 2021

6/10 Okay

Wenda

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020

8/10 Good

kyl, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel interior and room size as expected of Courtyard, but the location was really inconvenient for travellers who would like to shop around Shenzhen. It's nearer to the airport so it really depends on the needs of the traveller. There is a shopping mall right beside the hotel so it's still convenient, but only for people who are here for a short stay. Much is left to be desired for some of the reception and door staff too. Asked for help to call a taxi but was told to get them via the app myself twice by 2 different staff (both reception and door). Staff are pretty passive and not hospitable compared to other Courtyard branches or even other hotel branches i've stayed before.. Also, did not get much recommendations for nearby attractions too. I liked the free shuttle to the airport, but the staff didn't inform us that the vehicle was already waiting for us at the door, and no one helped us with moving the baggage out to the door too. Housekeeping was really attentive and did a really good job! I may choose to stay at another Courtyard branch if i do return to Shenzhen again.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Yong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE PLACE
Another great stay at an excellent hotel. Diana runs a great staff and in the lounge Lilly will take care of your every request. Nice to be made to feel like you are special.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and spacious and comfortable. The layout of the room and especially the bathroom and shower was great.
Stayed 1 night in Jun 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Brainer For Business
Another great stay thanks to a great staff. many Thanks to Lilly in the lounge, a great personality and a great hostess. Diana of course runs a great ship in this hotel 1
Stayed 3 nights in Jun 2019

10/10 Excellent

Wee Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Safe Bet
Everything is what you would expect from the Marriot chain. excellent staff, great hotel and wonderful service. The Young Russian lady who helped me check in, is worth her weight in gold to the hotel. Provided excellent service, friendly and had a great personality. Top notch all the way.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. A bit of a distance to Metro
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is new and very nice - rooms very spacious and generous - what I did not like is that my hotel loyalty information does not apply when booking thru Expedia.
Stayed 1 night in Apr 2019

10/10 Excellent

Sheau therd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Sik Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous stay
Very good
Stayed 1 night in Mar 2019

10/10 Excellent

Sik Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally excellent.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Connected to a mall with many food options and close to the airport
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019