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DoubleTree by Hilton Hotel Shenzhen Longhua

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Shenzhen Longhua

Room, 1 King Bed, Pool View | Outdoor pool | Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Presidential Suite | Premium bedding, down comforters, memory foam beds, minibar
Meeting facility
Property entrance
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

Map
No.8 Donghuan 2nd Road, Longhua District, Shenzhen, Guangdong, 518131
  • Shenzhen Guanlan Landscape and Cultural Park
  • Shenzhen Safari Park
    ‪16 min drive‬
  • Happy Valley
    ‪18 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪25 min drive‬

Room options

King Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Twin Executive Room with Lounge Access

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Executive Room with Lounge Access

  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Studio Executive Room with Lounge Access

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Guest Room Park View

  • 517 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 1886 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

King Ambassador Suite

  • 2242 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King One Bedroom Suite

  • 1055 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Accessible Room

  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Guest Room Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Twin Guest Room

10.0 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

KING ONE BEDROOM SUITE

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • Sleeps 2
  • 1 Queen Bed

King Studio Executive Room with Loung Access

  • Sleeps 2
  • 1 Queen Bed

Queen Guest Room

  • Sleeps 2
  • 1 King Bed

King Executive Room

  • Sleeps 2
  • 1 Queen Bed

TWIN GUEST ROOM PARK VIEW

  • Sleeps 2
  • 2 Double Beds

Ambassdor Suite

  • Sleeps 2
  • 1 Queen Bed

King Guest Room Pool View

  • Sleeps 2
  • 1 Queen Bed

TWIN GUEST ROOM

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Double Beds

Twin Executive Room

  • Sleeps 2
  • 2 Double Beds

King Guest Room City View

  • Sleeps 2
  • 1 Queen Bed

KING GUEST ROOM

  • Sleeps 2
  • 1 Queen Bed

KING GUEST ROOM PARK VIEW

  • Sleeps 2
  • 1 Queen Bed

Family Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

Executive Joy Family Room - Double Bed

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Romantic Heartbeat Couple Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room (2 Beds)

  • Sleeps 2
  • 2 Double Beds

Executive Joy Family Room - Twin Beds

  • Sleeps 2
  • 2 Double Beds

Handicapped-friendly Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Family Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

About this property

DoubleTree by Hilton Hotel Shenzhen Longhua

4.5-star Shenzhen hotel, connected to a shopping center in Longhua District
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite.
DoubleTree by Hilton Hotel Shenzhen Longhua offers 238 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, DoubleTree by Hilton Hotel Shenzhen Longhua provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 6 meeting rooms. This luxury hotel also offers a complimentary children's club, multilingual staff, and concierge services. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Hotel Shenzhen Longhua is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
OPEN - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Qing Ya - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Living Room - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 151.80 for adults and CNY 75.90 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • OPEN
  • Qing Ya
  • The Living Room

Things to do

  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 500 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.2 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 151.8 for adults and CNY 75.9 for children
  • Pet fee: CNY 500 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 233.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

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DoubleTree by Hilton Hotel Shenzhen Longhua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 249 reviews
Rating 8 - Good. 71 out of 249 reviews
Rating 6 - Okay. 12 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjoe

Stayed 5 nights in Oct 2024

10/10 Excellent

steve

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Col

Liked: Cleanliness, staff & service, property conditions & facilities
The people worked in the hotel couldn’t help anymore than what they did. They helped with transport going to places & coming back. There was always someone that could speak english
Stayed 12 nights in Jun 2024

10/10 Excellent

Tang Wing Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My usual place
Stayed 1 night in Jun 2024

10/10 Excellent

Tang Wing Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here whenever I come to Longhua
Stayed 1 night in Apr 2024

10/10 Excellent

James C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed every bit

Everything was wonderful. Staff were very friendly, room was clean, and location is convenient next door to a shopping mall.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

2/10 Terrible

Khie Po

Stayed 4 nights in May 2024

2/10 Terrible

Khie Po

Stayed 3 nights in May 2024

8/10 Good

Louis

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as expected
Stayed 3 nights in Apr 2024

8/10 Good

Ho Yin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, but can be improved.
Stayed 1 night in Feb 2024

10/10 Excellent

JUE

Stayed 3 nights in Feb 2024

10/10 Excellent

JUE

Liked: Cleanliness

10/10 Excellent

shai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sin Tung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony Xiao-Lu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna at the front desk reception was a wonderful help - she helped arrange a taxi for me nearly every day, which included different locations and departure times each day due to my work.
Stayed 5 nights in Nov 2023

10/10 Excellent

PHAIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good
Stayed 4 nights in Aug 2023

8/10 Good

Ying Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Longnan, Alhambra

4/10 Poor

Lei

Stayed 1 night in Nov 2020

6/10 Okay

Hok Meng

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Hsin-hsien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very clean and comfortable. Nice hotel in a reasonable price
Stayed 1 night in Dec 2019

10/10 Excellent

Huang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laura@ executive lounge service very well and always smile, very helpful lady
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location next to a shopping mall The helpfulness of concierge staff to assist in booking taxi to railway station and airport
Stayed 5 nights in Oct 2019