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Felicity Hotel Shenzhen

4.0 star property

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Photo gallery for Felicity Hotel Shenzhen

Reception hall
Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk
Exterior
Elevator
Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Luohu Commercial City
    ‪2 min walk‬
  • Luohu Port
    ‪7 min walk‬
  • The MixC Shopping Mall
    ‪9 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, desk

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room | Premium bedding, minibar, in-room safe, desk

Healthy Sleep King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room | Premium bedding, minibar, in-room safe, desk

Healthy Sleep Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Superior Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Superior Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, (1001)
The price is $87
per night
$101 total
includes taxes & fees
Feb 19 - Feb 20
Shangri-La Shenzhen

About this property

Felicity Hotel Shenzhen

4-star Shenzhen hotel, connected to a rail/subway station in Luohu
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Felicity Hotel Shenzhen offers 514 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
In addition to a seasonal outdoor pool, Felicity Hotel Shenzhen provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to 6 meeting rooms and limo/town car service. This business-friendly hotel also offers a library, gift shops/newsstands, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Felicity Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Felicity Hotel Shenzhen has 2 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 11:30 PM on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 108 for adults and CNY 108 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 190.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: CNY 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from July to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel

Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 1001 reviews
Rating 8 - Good. 489 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

GANWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Shenzhen Visit
Excellent breakfast and location (from port of entry).
Stayed 2 nights in Oct 2024

10/10 Excellent

Billy Chi Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Stayed 1 night in Oct 2024

6/10 Okay

Calum

Dated
The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice clean
Stayed 4 nights in Jul 2024

10/10 Excellent

Anita

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Kan Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店硬件比較舊
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Mar 2024

6/10 Okay

Mohindrakumar

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Chenggang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Norman, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Nabil

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Andrew, Keaau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Yao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This one is okay for us
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023