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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a seasonal outdoor pool, Four Points by Sheraton Shenzhen provides a health club and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 5651 square feet (525 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Four Points by Sheraton Shenzhen has designated areas for smoking.

  • Number of outdoor pools - 1
  • Water dispenser
  • Rooftop garden
  • Elevator
  • Fitness facilities
  • Lockers available
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • Swimming pool
  • Wheelchair accessible
  • Water-efficient showers only
  • Conference space size (meters) - 525
  • Number of meeting rooms - 14
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 438
  • No accessible shuttle
  • Number of floors - 28
  • Number of buildings/towers - 2
  • Lifeguard on site
  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Elevator door width (inches) - 59
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 150
  • Conference space
  • Year Built - 2004
  • Electric car charging station
  • Free WiFi
  • Health club
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 5651
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • Garage
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Room Amenities

Four Points by Sheraton Shenzhen offers 438 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • LCD TV
  • TV size: 40
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Change of bed sheets (on request)
  • Mobile key entry
  • Energy-saving switches

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Taste - This buffet restaurant specializes in Asian cuisine and serves breakfast and dinner.

China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

The Lounge - Onsite bar. Open select days.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at noon

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay and WeChat Pay

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

One child stays free

Car recommended

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staffed front desk

WeChat Pay

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Mobile payments

Noise-free rooms not guaranteed

Alipay

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff does not wear personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 17

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 233 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

The seasonal pool will be open from January to December.

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Four Points Shenzhen
  • Four Points Sheraton Hotel Shenzhen
  • Four Points Sheraton Shenzhen
  • Shenzhen Four Points
  • Shenzhen Four Points Sheraton
  • Shenzhen Sheraton Four Points
  • Sheraton Four Points Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Four Points By Sheraton Shenzhen Hotel Shenzhen
  • Four Points Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Shenzhen
  • Four Points by Sheraton Shenzhen Hotel Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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