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Futian Shangri-La Shenzhen

5.0 star property

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Photo gallery for Futian Shangri-La Shenzhen

Banquet hall
Sports facility
Banquet hall
Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service
$144
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin Room with Executive Lounge Access

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier Twin Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2

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About this property

Futian Shangri-La Shenzhen

5-star hotel in Futian
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi, the Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Futian Shangri-La Shenzhen features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Futian Shangri-La Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This coffee shop serves light fare only. Open daily.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Al Faris - This restaurant specializes in Halal dishes and serves lunch and dinner. Reservations are required. Open daily.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 to 181 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 181 to 181 for adults, and CNY 0 to 90.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 513 out of 816 reviews
Rating 8 - Good. 219 out of 816 reviews
Rating 6 - Okay. 44 out of 816 reviews
Rating 4 - Poor. 17 out of 816 reviews
Rating 2 - Terrible. 23 out of 816 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wesley

Stayed 3 nights in Aug 2025

8/10 Good

Wai Ling Winnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Office Mgr Edward is very nice and he helped me all the issues when staying at Shang.
Stayed 1 night in Aug 2025

10/10 Excellent

Edmond, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff in this hotel are extremely helpful and polite. I was in the elevator greeted by some staff of the hotel. They went above and beyond, greeted me and offered to help me with the luggage from the elevator to the lobby. You truly feel welcomed by the staff and the culture of this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kam Wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Alvechurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Very friendly and helpful. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Shatin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Jayree Mitz

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Yue Louisa Harris

Liked: Property conditions & facilities
Super nice hote
Stayed 1 night in Jul 2025

10/10 Excellent

Xiaoyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in May 2025

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025

8/10 Good

Orhan

Stayed 2 nights in Apr 2025

10/10 Excellent

Hoi Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Fang Wei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel conveniently located besides Shenzhen Futian High Speed Rail station for easy access to Hong Kong (West Kowloon HSR station. HSR train journey is only 20mins). Also less Coco Park Mall with lots of great restaurants and shopping is only 7mins walk away. Shopping Park Subway station is also very nearby. Cant find a better location
Stayed 2 nights in Apr 2025

10/10 Excellent

Kwan Ting

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful atay at your hotel. We enjoyed every mins of our stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Damian

Stayed 1 night in Apr 2025

10/10 Excellent

Raman

Stayed 1 night in Apr 2025

10/10 Excellent

Ming-Hsun

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping malls and train station. I would definitely stay here again for next trade show.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location.

10/10 Excellent

Fernando

Stayed 4 nights in Apr 2025

10/10 Excellent

Camil

Stayed 2 nights in Apr 2025

8/10 Good

Jin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

chi kuen

Liked: Cleanliness, staff & service
the interior design is too old fashion.
Stayed 2 nights in Dec 2024