*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Futian Shangri-La Shenzhen features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Futian Shangri-La Shenzhen is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Snack bar/deli
- Parking (limited spaces)
- Total number of rooms - 528
- Number of floors - 40
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Free wired internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 5
- Ballroom
- Banquet hall
- Laundry facilities
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Cable/satellite TV service
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Pillow menu
- Partially open bathroom
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - Onsite coffee shop. Open daily.
Shang Garden - This restaurant serves lunch and dinner. Open daily.
Seventh Son - This restaurant serves lunch and dinner.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.
24-hour room service is available.
Spa Services
Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Number of treatment rooms 8
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 181 for adults and CNY 181 for children
- Airport shuttle fee: CNY 600 per vehicle (one way)
- Rollaway bed fee: CNY 408 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 408 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Futian Shangri-La Shenzhen
- Futian Shangri-La Shenzhen Hotel
- Shangri-La Shenzhen Futian
- Shenzhen Futian Shangri-La
- Futian Shangri La Shenzhen
- Futian Shangri-La Shenzhen Hotel Shenzhen
- Futian Shangri La Shenzhen
- Futian Shangri-La Shenzhen Hotel
- Futian Shangri-La Shenzhen Shenzhen
- Futian Shangri-La Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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