Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4090 square feet (380 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and a vending machine. Complimentary secured self parking is available on site.
Genpla Hotel Shenzhen Qianhai is a smoke-free property.
Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
星璞·前海湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
星璞·深圳湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a 24-hour fitness center.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, UnionPay QuickPass, and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
Mobile payments
Alipay
Property follows sanitization practices of COVID-19 Guidelines (CDC)
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
UnionPay Mobile QuickPass
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Contactless check-in is not available
WeChat Pay
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Debit cards
No gap period between guest stays
No pets and no service animals are allowed at this property.
For the benefit of our customers, we have provided a rating based on our rating system.