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Genpla Hotel Shenzhen Qianhai

4.5 star property

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Photo gallery for Genpla Hotel Shenzhen Qianhai

Library
Exterior
Library
Library
Library

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000
  • Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Zhongshan Park
    ‪18 min walk‬
  • Nanshan Flower Park
    ‪18 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Down comforters, pillowtop beds, desk, laptop workspace

Superior Single Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, pillowtop beds, desk, laptop workspace

Standard Single Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Down comforters, pillowtop beds, desk, laptop workspace

Superior Twin Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, pillowtop beds, desk, laptop workspace

Standard Twin Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

JEN Shenzhen Qianhai By Shangri-La

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (92)
The price is $83
per night
$97 total
includes taxes & fees
Mar 9 - Mar 10
JEN Shenzhen Qianhai By Shangri-La

About this property

Genpla Hotel Shenzhen Qianhai

4.5-star hotel in Nanshan
2 restaurants, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Housekeeping is available on request.
Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4090 square feet (380 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and a vending machine. Complimentary secured self parking is available on site.

Genpla Hotel Shenzhen Qianhai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
星璞·前海湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
星璞·深圳湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 68 for adults and CNY 34 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Genpla Hotel Shenzhen Qianhai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Stayed 1 night in Aug 2024

8/10 Good

Poon King Kong

Stayed 3 nights in Aug 2024

10/10 Excellent

ADELA CHING YAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Siu Ho

Stayed 1 night in Nov 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of breakfast not so good.
Stayed 2 nights in Nov 2024

6/10 Okay

Yiu Wah Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024

4/10 Poor

Yiu Wah Tony

Traveled with family
Liked: Cleanliness, staff & service, room comfort
早餐差了很多，連蒸排骨，火箭菜都沒了。太沒意思了
Stayed 1 night in Oct 2024

6/10 Okay

Roy

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Kin Fai

Liked: Cleanliness, staff & service
No swimming pool，no photo taking allowed in the library.
Stayed 1 night in Sep 2024

8/10 Good

Yiu Wah Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pak To

Stayed 1 night in May 2024

8/10 Good

WAI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優質的酒店
環境乾淨，衛生，早餐律很豐富
Stayed 1 night in Aug 2024

10/10 Excellent

Amos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
非常好，地點優越！會考慮再次入住
Stayed 2 nights in Aug 2024

10/10 Excellent

Tsui hung vera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、職員有禮
Stayed 2 nights in Aug 2024

10/10 Excellent

Kinshing

Stayed 1 night in Aug 2024

8/10 Good

CHI KEUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備很新
張Jason服務很好，酒店不錯，早餐丰富
Stayed 1 night in Jul 2024

8/10 Good

LAI LAM

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
悠閒必選
寧靜舒適，交通方便，鄰近有三個商場，購物及美食很多選擇👍
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Sau Kuen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

KA WAI ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

SZE SZE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
因為訂多間房間而且入住長短有不同，所以分配入住安排比較複雜 。 前台職員 Leo非常耐心，用了近30分鐘幫助我們處理 。最後還贈送生果盤到我們每一間房間，服務非常周到。服務非常周到
Stayed 1 night in Jun 2024

10/10 Excellent

WAI FAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
説实話，這酒店周邊方便，非常近地铁站，房间很大又乾淨，床铺舒適。早餐多款色，味道不错。附近又有萬象前海等商場。員工有礼。下次去前海那边会再入住。
Stayed 1 night in May 2024