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Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4090 square feet (380 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and a vending machine. Complimentary secured self parking is available on site.

Genpla Hotel Shenzhen Qianhai is a smoke-free property.

  • Tile flooring in public areas
  • Library
  • Coworking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • Elevator
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Secured parking
  • Year Built - 2019
  • Free self parking
  • Free WiFi
  • Books
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Conference space size (meters) - 380
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 4090
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 336
  • 24-hour fitness facilities
  • Garage
  • Number of floors - 22
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Air conditioning
  • Television
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • TV size: 50
  • TV size measurement: inch
  • Rainfall showerhead
  • Free long-distance calls
  • Free international calls
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

星璞·前海湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

星璞·深圳湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, UnionPay QuickPass, and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Mobile payments

Alipay

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

UnionPay Mobile QuickPass

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Contactless check-in is not available

WeChat Pay

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Genpla Shenzhen Qianhai
  • Genpla Hotel Shenzhen Qianhai Hotel
  • Genpla Hotel Shenzhen Qianhai Shenzhen
  • Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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