*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Grand Hyatt Shenzhen features an outdoor pool and a steam room. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 5-star property consist of a business center and 13 meeting rooms. Event facilities measuring 29805 square feet (2769 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Grand Hyatt Shenzhen has designated areas for smoking.
- Couples/private dining
- Number of outdoor pools - 1
- Designer stores on site
- Shopping mall on site
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2009
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Free wired internet
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Conference space size (meters) - 2769
- Number of meeting rooms - 13
- Luggage storage
- Proposal/romance packages available
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 5
- Concierge services
- Conference space size (feet) - 29805
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 471
- Number of floors - 38
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Free bottled water
- Slippers
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- Free wired internet
- Individually decorated
- TV size: 40
- TV size measurement: inch
- iPod docking station
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
- Restaurant dining guide
- Wheelchair-width doorways
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
China Lodge - This restaurant serves lunch and dinner.
Belle-Vue Grill - This restaurant serves dinner only. Open select days.
The Show Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Sugar Box - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
- Number of treatment rooms 13
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Health or beauty spa nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 218 per person
- Airport shuttle fee: CNY 700 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 408 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
UnionPay
Staffed front desk
No cribs (infant beds) available
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 408 per day.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Hotel Names
- Grand Hyatt Shenzhen
- Grand Hyatt Shenzhen Hotel
- Shenzhen Grand Hyatt
- Grand Hyatt Shenzhen Hotel Shenzhen
- Grand Hyatt Shenzhen Hotel
- Grand Hyatt Shenzhen Shenzhen
- Grand Hyatt Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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