2 restaurants, a health club, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Grand Skylight Hotel Shenzhen offers 265 accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants. Wired and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a health club, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.
Grand Skylight Hotel Shenzhen is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Yuntian Ge - Onsite restaurant.
Star Cafe - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 78 per person
2 restaurants
Restaurants on site
Star Cafe
Yuntian Ge
Things to do
Health club
Shopping
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Conference center
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
1 building
36 floors
Banquet hall
Built in 1989
Smoke-free property
Room amenities
Bedroom
Down comforter
Bathroom
Bathrobes
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with premium cable channels
Pay movies
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Disposable personal items such as toothbrushes, combs, and razors are available on request.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 289.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 78.00 per person
Rollaway bed fee: CNY 289.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Grand Skylight
Grand Skylight Hotel
Grand Skylight Hotel Shenzhen
Grand Skylight Shenzhen
Skylight Shenzhen Shenzhen
Grand Skylight Hotel Shenzhen Hotel
Grand Skylight Hotel Shenzhen Shenzhen
Grand Skylight Hotel Shenzhen Hotel Shenzhen
Grand Skylight Hotel Shenzhen Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Employees are not professional but one guy his name is Andy , amazing service he provided and I don't know if there is any manager or not seems like all the staffs are not trained and kind of rude other than Andy. I would be happy if Andy take place manager job because he does great job and when I was checking out Andy was on day off and I didn't get great service , wanted to change my Australia dollar one girl she was looking computer na seven dint look was telling go out change money and she was doing nothing but attitude was not acceptable .
House keeping staffs are great and I need to say one great thing about this hotel the breakfast area clean and tidy ! After all I recommend this hotel only if staffs are good in attitude like Andi.
Thanks
Raf
Sydney
Service is really not good at all ! There is no manager at the desk and never can discuss with manager for some issues , desk agent can’t speak English !
The facilities were a bit old, the toilet flushing is bad and we need to call help for the patent. Besides, there are mould at bathing room…
The breakfast is ok anyway.
The room i had, had bed bugs and i had several bites on my legs. They did give me a better room and breakfast each day! New room was clean. The hotel staff spoke very little english and when leaving i asked them to tell the taxi to the futian fast rain and they told him to take me to the port area.
The location is great for the electronics area.
Although the hotel is located in a good area, the rooms etc feel very old. I have stayed here in the past and it was reasonable, but the price is too high for the comfort albeit the location. Staff dont really speak English so its tough to communicate. Id stay in another hotel the next time. Newer and fresher for the money paid.
This hotel has the worst communication, didn’t bother to reply messages sent to them. Even Expedia staff can’t get hold of them with the number & instead Expedia asked me to call them directly with the same number that no one answered.
Few recep staff can hardly speak English. Recep staff, though not rude, are all very unfriendly ... gave me only 1 keycard instead of 2 citing no more left ...
Would be good if hotel train the staff on customer service especially on the basic curteousy of replying messages sent to Hotel via Expedia and also at least answer the phone when Expedia calls ...
The hotel is really nice and just 3 blocks away from the Huaqiangbei plaza. The staff is really nice and helpful so I highly recommend staying there if you plan on visiting Shenzhen.
Great hotel all round. Attentive staff, good breakfast buffet, clean comfortable room, and close to the main shopping street with all the electronics shops. Certainly exceeded my expectations.