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Hard Rock Hotel Shenzhen

5.0 star property

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Photo gallery for Hard Rock Hotel Shenzhen

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Lobby
Exterior
Rooftop terrace
In-room safe, individually decorated, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Pool

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    ‪6 min walk‬
  • Shenzhen Guanlan Landscape and Cultural Park
    ‪5 min drive‬
  • Mission Hills Golf Club
    ‪13 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪45 min drive‬

Room options

View all photos for Studio Twin Suite - Executive Lounge Access

Studio Twin Suite - Executive Lounge Access | In-room safe, individually decorated, desk, laptop workspace

Studio Twin Suite - Executive Lounge Access

  • 829 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Room (Large Round Bathtub)

In-room safe, individually decorated, desk, laptop workspace

Superior King Room (Large Round Bathtub)

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, desk, laptop workspace

Superior Twin Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Twin Room - Executive Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Gold King Suite - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Studio Gold King Suite - Executive Lounge Access

  • 947 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King Suite - Executive Lounge Access

Studio King Suite - Executive Lounge Access | In-room safe, individually decorated, desk, laptop workspace

Studio King Suite - Executive Lounge Access

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access | In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

  • 667 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

Similar properties

Grande premiere suite | View from room

Mission Hills Resort Shenzhen

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (255)
The price is $116
per night
$133 total
includes taxes & fees
Apr 8 - Apr 9
Mission Hills Resort Shenzhen

About this property

Hard Rock Hotel Shenzhen

5-star Shenzhen hotel, connected to a rail/subway station in Longhua District
This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hard Rock Hotel Shenzhen features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Hard Rock Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hard Rock Cafe - This karaoke bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Sessions - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Rhythm Kitchen - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 300 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 828 reviews
Rating 8 - Good. 294 out of 828 reviews
Rating 6 - Okay. 55 out of 828 reviews
Rating 4 - Poor. 14 out of 828 reviews
Rating 2 - Terrible. 15 out of 828 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service and friendly team. very close to MRT
Stayed 15 nights in Nov 2024

8/10 Good

Hao

Stayed 1 night in Sep 2024

8/10 Good

Diego

Stayed 5 nights in Oct 2024

10/10 Excellent

Fadi, Irvine

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting Pong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

8/10 Good

keng

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Traveled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019