*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a seasonal outdoor pool, Hard Rock Hotel Shenzhen provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a business center. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and multilingual staff. Onsite self parking is complimentary.
Hard Rock Hotel Shenzhen is a smoke-free property.
- Number of outdoor pools - 1
- Designer stores on site
- Ski passes available
- Elevator
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Conference space
- Business center
- Billiards or pool table
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Computer station
- Number of coffee shops/cafes - 1
- Children's club (free)
- Outdoor seasonal pool
- Food and water bowls
- Safe-deposit box at front desk
- Free area shuttle
- Conference space size (meters) - 2000
- Ski storage
- Terrace
- Luggage storage
- Proposal/romance packages available
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Conference space size (feet) - 21528
- Gift shops or newsstand
- Shopping on site
- Banquet hall
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 258
- Wedding services
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Children's club (free)
- Free area shuttle
- Laundry facilities
- Playground on site
- Separate dining area
Room Amenities
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and safes. These individually decorated accommodations have separate dining areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Desk
- Separate sitting area
- Room service
- Soundproofed rooms
- Free bottled water
- Access via exterior corridors
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Separate dining area
- Satellite TV service
- Free WiFi
- Free wired internet
- Individually decorated
- Pillow menu
- LCD TV
- TV size measurement: inch
- Deep soaking bathtub
- Private spa tub
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Private spa tub (indoor)
- Desk chair
- Dining table
- Thin carpet in room
- Tile flooring in room
- Hardwood flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Hard Rock Cafe - This restaurant specializes in American cuisine.
Sessions - This restaurant specializes in international cuisine. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Golf driving range on site
- Golf lessons available nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CNY 500.0 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 158.7 per person
- Pet fee: CNY 380 per pet, per night
- Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 350 per night.
Pet Policy
- Pets allowed for an extra charge of CNY 380 per pet, per night
- Food and water bowls are available
We should mention
The seasonal pool will be open from March to December.
Pool access available from 10:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
Hotel Names
- Hard Rock Shenzhen
- Hard Rock Hotel Shenzhen
- Hard Rock Hotel Shenzhen Hotel
- Hard Rock Hotel Shenzhen Shenzhen
- Hard Rock Hotel Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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