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Hard Rock Hotel Shenzhen

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Shenzhen

Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers
Exterior
Lobby
In-room safe, individually decorated, desk, laptop workspace
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park
    5 min drive
  • Mission Hills Golf Club
    13 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    45 min drive

Room options

View all photos for Studio Twin Suite

Studio Twin Suite | In-room safe, individually decorated, desk, laptop workspace

Studio Twin Suite

  • 829 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually decorated, desk, laptop workspace

Superior Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, individually decorated, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Room, 1 King Bed (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Rock Royalty)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Twin Room (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Twin Room (Rock Royalty)

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio, 1 King Bed (Gold)

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King Suite

Studio King Suite | In-room safe, individually decorated, desk, laptop workspace

Studio King Suite

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold) | In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed (Gold)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mission Hills Resort Shenzhen

Pool
Spa
Pet friendly
Parking included
4.3 out of 5, Excellent, (250)
The price is $112
per night
$129 total
includes taxes & fees
Dec 7 - Dec 8
Mission Hills Resort Shenzhen

About this property

Hard Rock Hotel Shenzhen

5-star Shenzhen hotel, connected to a shopping center in Longhua District
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and safes. These individually decorated accommodations have separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hard Rock Hotel Shenzhen features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and multilingual staff. Onsite self parking is complimentary.

Hard Rock Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hard Rock Cafe - This restaurant specializes in American cuisine.
Sessions - This restaurant specializes in international cuisine. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Sessions

Things to do

  • 36-hole adjacent golf course
  • Billiards/pool table
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Free children's club
  • Free crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 380 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Pet fee: CNY 380 per pet, per night
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 791 reviews" "
Rating 8 - Good. 281 out of 791 reviews" "
Rating 6 - Okay. 51 out of 791 reviews" "
Rating 4 - Poor. 14 out of 791 reviews" "
Rating 2 - Terrible. 14 out of 791 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

keng

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Traveled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Traveled with family
Disliked: Staff & service, room comfort
I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Bathroom design is unsuitable for family. It is not good for business sharing.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.
Stayed 9 nights in Nov 2019