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Hard Rock Hotel Shenzhen

5.0 star property

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Photo gallery for Hard Rock Hotel Shenzhen

Suite (Rock Star) | Private kitchen | Electric kettle
Suite (Rock Star) | In-room safe, individually decorated, desk, laptop workspace
Suite (Rock Star) | Living area | LCD TV, offices
Suite (Rock Star) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Pool
  • Housekeeping
$97
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Place, Mission Hills Ecological Sports Park
    ‪8 min walk‬
  • Place, Bounce Trampoline Park
    ‪17 min walk‬
  • Place, Shenzhen Safari Park
    ‪20 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Royal Room, 1 King Bed (Gold)

Royal Room, 1 King Bed (Gold) | In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Gold)

  • 667 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

  • 947 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, laptop workspace

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room (Large Round Bathtub)

In-room safe, individually decorated, desk, laptop workspace

Superior King Room (Large Round Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, desk, laptop workspace

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed (Gold)

  • 947 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Twin Room - Executive Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room (Family)

  • 463 sq ft
  • Golf view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite (Rock Star)

Suite (Rock Star) | In-room safe, individually decorated, desk, laptop workspace

Suite (Rock Star)

  • 3046 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Family Studio Suite, 1 King Bed (with Bunk Bed)

  • 947 sq ft
  • Golf view
  • Sleeps 5
  • 1 King Bed

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About this property

Hard Rock Hotel Shenzhen

5-star Shenzhen hotel, connected to a rail/subway station in Longhua District
This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas and include desk chairs. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hard Rock Hotel Shenzhen features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Hard Rock Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hard Rock Cafe - This karaoke bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Sessions - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Rhythm Kitchen - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 300 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 60 for children
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 893 reviews
Rating 8 - Good. 308 out of 893 reviews
Rating 6 - Okay. 61 out of 893 reviews
Rating 4 - Poor. 14 out of 893 reviews
Rating 2 - Terrible. 18 out of 893 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Kui Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chi Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every is ok but the wifi very weak.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.
Stayed 1 night in Jul 2025

8/10 Good

Lee

Stayed 1 night in Jul 2025

8/10 Good

YI TO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shing Ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tao, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Stayed 10 nights in Apr 2025

10/10 Excellent

cheung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

KA PO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ting Pong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bath tub is excellent and great view
Stayed 1 night in Apr 2025

2/10 Terrible

Wing Hong

Stayed 1 night in Apr 2025

8/10 Good

Daniel S

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the MH mall, convenience location
Stayed 3 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Eunhee

Stayed 5 nights in Mar 2025

8/10 Good

Wai sum

Stayed 1 night in Mar 2025

10/10 Excellent

Fadi, Irvine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean and good breakfast
Stayed 3 nights in Mar 2025

8/10 Good

MANFRED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Fadi, Irvine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean great service good breakfast and good location
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel, lots of interesting features
Stayed 1 night in Feb 2025

6/10 Okay

Seyed hamed

Traveled with family
Liked: Cleanliness, room comfort
Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yok Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 4 nights in Jan 2025