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Hengfeng Haiyue International Hotel

4.5 star property

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Photo gallery for Hengfeng Haiyue International Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, sun loungers
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Superior Garden View King-bed Room | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Parking available
  • Spa
  • Bar
  • Parking included

Explore the area

Map
Metro Plaza, Eighty Area, Baoan District, Shenzhen, Guangdong, 518102
  • Shenzhen Uniwalk Qianhai
    ‪5 min drive‬
  • Yifang Center
    ‪6 min drive‬
  • Xin'an Nantou Ancient City
    ‪9 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Elegant Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Superior Elegant Twin-bed Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

  • 1184 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Superior Garden View Suite

Superior Garden View Suite | Room amenity

Superior Garden View Suite

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Elegant King-bed Room

Premium bedding, minibar, in-room safe, desk

Superior Elegant King-bed Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Garden View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Superior Garden View Twin-bed Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Garden View King-bed Room

Superior Garden View King-bed Room | Premium bedding, minibar, in-room safe, desk

Superior Garden View King-bed Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Haiyue)

Suite (Haiyue) | Room amenity

Suite (Haiyue)

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Twin RoomGarden View

Premium bedding, minibar, in-room safe, desk

Garden View Twin RoomGarden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Haiyue Suite

Premium bedding, minibar, in-room safe, desk

Haiyue Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Elegant Room (2 beds) (No window)

Premium bedding, minibar, in-room safe, desk

Superior Elegant Room (2 beds) (No window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Business Room

Premium bedding, minibar, in-room safe, desk

Deluxe Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 6
  • 2 Twin Beds and 2 King Beds

View all photos for Deluxe Business Suite1

Premium bedding, minibar, in-room safe, desk

Deluxe Business Suite1

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden View Room

Premium bedding, minibar, in-room safe, desk

Garden View Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Garden view SuiteGarden view

Premium bedding, minibar, in-room safe, desk

Superior Garden view SuiteGarden view

  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Premium bedding, minibar, in-room safe, desk

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Elegant Room (Double bed) (No window)

Premium bedding, minibar, in-room safe, desk

Superior Elegant Room (Double bed) (No window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Business Room1

Premium bedding, minibar, in-room safe, desk

Deluxe Business Room1

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hengfeng Haiyue International Hotel

4.5-star Shenzhen hotel, connected to a shopping center in Bao'an
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hengfeng Haiyue International Hotel offers 266 air-conditioned accommodations with private pools and minibars. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Haiyue SPA. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Hengfeng Haiyue International Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 8073 square feet (750 square meters) include a conference center. This luxury hotel also offers a children's pool, a health club, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Hengfeng Haiyue International Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Haiyue Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Prince Grill - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Ten ichi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (CNY 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 108 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Haiyue Restaurant
  • Prince Grill
  • Ten ichi

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (8,073 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies
  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Uncovered extended parking fee: CNY 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haiyue International Hotel
Hengfeng
Hengfeng Haiyue
Hengfeng Haiyue Hotel
Hengfeng Haiyue International
Hengfeng Haiyue International Hotel
Hengfeng Hotel
Hengfeng Haiyue International Shenzhen
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel Shenzhen

Hengfeng Haiyue International Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 114 reviews
Rating 8 - Good. 58 out of 114 reviews
Rating 6 - Okay. 16 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mikael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

HAHYOUNG

Stayed 2 nights in Nov 2023

8/10 Good

ANTIPAS IV

Stayed 1 night in Jun 2023

10/10 Excellent

HIROKAZU

Stayed 2 nights in Apr 2023

10/10 Excellent

Donghyun

Stayed 4 nights in Apr 2023

10/10 Excellent

YANRU

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.. it is my 3rd time staying here.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfriendly Staff
Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"... What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all. Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up... Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent
Stayed 1 night in Jun 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport, excellent service
Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling
Stayed 4 nights in Mar 2019

8/10 Good

yinong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2018

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Nerisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

inhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel
I wanted to use outdoor pool but the weather did not allow to use.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best deals in the city. Good staff and nice rooms.
Stayed 4 nights in Aug 2017

8/10 Good

B, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A high-quality Chinese hotel with one problem...
I've been coming to this hotel for almost 7 years now. It is in a great location, close to the airport and convenient for western visitors. There is a Starbucks on site, and McDonald's on site, a KFC on site and Pizza Hut. If you've been traveling through China for a while when you come to this hotel it is refreshing to have some comforts of home. There is only one problem, the Wi-Fi is terrible. When it works it is great but it is so sporadic and difficult to stay connected that it has finally forced me to look to stay elsewhere. I like this hotel and I like the convenience but if I can't do my work efficiently while I am at this hotel then there's no point in staying there.

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Service was ok and friendly but aircon was odd. Water leak from ceiling

8/10 Good

Ozhan

Liked: Room comfort
Good all around hotel
Heng Feng hotel is centrally located in Bao An and it's great for business travelers while it offers lots of other amenities with its convenient location. Room was comfortable and I was especially impressed with the movie selection on my TV. Also impressed with the staff and their English conversation skills which were well beyond average in China. The japanese restaurant in 3rd floor is great and the spa offers good relaxation after a long day of factory meetings. I'd return here.

6/10 Okay

Verified traveler

Wifi is terrible... Cannot get any work done at the hotel.

8/10 Good

Mark, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again...
One negative which was probably more so a Hotels.com issue, when I booked it said I had breakfast included but when I arrived the hotel wouldn't honour it. Was very embarrassing when you show up for breaky only to be told you don't have it.

8/10 Good

Larry, McHenry, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Good business hotel. No faults found. Recommended.

8/10 Good

Hon Leung Eric, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Make sure you are fit enough to choose this hotel.
Room was good for value. Reception was friendly and smilely. BUT no attendance at entrance what so ever on arrival and departure. I need to pick up all lugguages for my family, tolled them to check in, tolled them to my room along the dragful carpeted corridor, tolled them to check out, tolled them outside after check out, tolled them to the roadside to catch a taxi by myself!