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Hilton Shenzhen Futian

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Shenzhen Futian

Outdoor pool, sun loungers
Lobby lounge
Lobby
Down comforters, minibar, in-room safe, desk
Porch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huanggang Border Crossing
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for King Premier Room

Down comforters, minibar, in-room safe, desk

King Premier Room

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | Down comforters, minibar, in-room safe, desk

King Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

Down comforters, minibar, in-room safe, desk

Twin Accessible Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

Presidential Suite

  • 2691 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | Down comforters, minibar, in-room safe, desk

King Premier One-Bedroom Suite

  • 1109 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

Down comforters, minibar, in-room safe, desk

King Guest Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King One-Bedroom Suite

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

Down comforters, minibar, in-room safe, desk

Twin Executive Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King Deluxe One-Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Shenzhen Futian by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (651)
$118 nightly
The price was $127
The price is $118 total
includes taxes & fees
Crowne Plaza Shenzhen Futian by IHG

About this property

Hilton Shenzhen Futian

4.5-star Shenzhen hotel, connected to a rail/subway station in Futian
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton Shenzhen Futian provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 17 meeting rooms. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Hilton Shenzhen Futian is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 385.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 for adults and CNY 182 for children
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 220 out of 526 reviews
Rating 8 - Good. 188 out of 526 reviews
Rating 6 - Okay. 65 out of 526 reviews
Rating 4 - Poor. 28 out of 526 reviews
Rating 2 - Terrible. 25 out of 526 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Stayed 2 nights in Apr 2025

8/10 Good

MENG CHIEH

Business traveler
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Tsz, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Shenzhen Futian Is situated just across the street from a major Shenzhen Metro station where three different metro subway lines intersect, making it a very convenient location for traveling around Shenzhen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xinyan

Stayed 9 nights in Mar 2025

10/10 Excellent

Zyn Rhen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2025

6/10 Okay

Lai-Yee

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain
Stayed 2 nights in Feb 2025

2/10 Terrible

Zijian

Stayed 1 night in Feb 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel but need improvement.

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Duyun, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed, Male

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

Dimitry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Mak Sheung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk service was excellent

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of small eatery shops around, providing various types of foods
Stayed 1 night in Nov 2024

4/10 Poor

Dingrui

Stayed 2 nights in Nov 2024

2/10 Terrible

Cuilian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
Stayed 4 nights in Nov 2024

10/10 Excellent

INTAE

Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice and big hotel
Stayed 2 nights in Oct 2024

8/10 Good

Michael, Richmond Hill

Stayed 3 nights in Sep 2024

6/10 Okay

Mak Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenniffer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Stayed 2 nights in Sep 2024

6/10 Okay

Pei Ting

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Stayed 1 night in Aug 2024