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Hilton Shenzhen Futian

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Shenzhen Futian

Outdoor pool, sun loungers
Porch
Terrace/patio
1 bedroom, down comforters, minibar, in-room safe
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen City Hall
    ‪6 min walk‬
  • Shenzhen Central Park
    ‪13 min walk‬
  • Huaqiangbei
    ‪16 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪31 min drive‬

Room options

View all photos for King Guest Room

1 bedroom, down comforters, minibar, in-room safe

King Guest Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Room

1 bedroom, down comforters, minibar, in-room safe

King Premier Room

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Room

King Executive Room | 1 bedroom, down comforters, minibar, in-room safe

King Executive Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down comforters, minibar, in-room safe

Twin Accessible Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King One-Bedroom Suite

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

Presidential Suite

  • 2691 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down comforters, minibar, in-room safe

King Premier One-Bedroom Suite

  • 1109 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King Deluxe One-Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Rooms

1 bedroom, down comforters, minibar, in-room safe

Twin Accessible Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Executive Premier Rooms

1 bedroom, down comforters, minibar, in-room safe

King Executive Premier Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Premier One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King Premier One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe Rooms

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King Deluxe One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Executive Rooms

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Guest Rooms

1 bedroom, down comforters, minibar, in-room safe

King Guest Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Executive Rooms

1 bedroom, down comforters, minibar, in-room safe

King Executive Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Triple Room

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family-friendly Queen Room

1 bedroom, down comforters, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (159)
The price is $80
per night
$94 total
includes taxes & fees
Mar 8 - Mar 9
Holiday Inn Express Shenzhen Futian Center by IHG

About this property

Hilton Shenzhen Futian

4.5-star Shenzhen hotel, connected to a rail/subway station in Futian
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton Shenzhen Futian provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 17 meeting rooms. Event facilities measuring 25833 square feet (2400 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Hilton Shenzhen Futian is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 25,833 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 385.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 for adults and CNY 182 for children
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 199 out of 489 reviews
Rating 8 - Good. 177 out of 489 reviews
Rating 6 - Okay. 63 out of 489 reviews
Rating 4 - Poor. 27 out of 489 reviews
Rating 2 - Terrible. 23 out of 489 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Dingrui

Stayed 2 nights in Nov 2024

2/10 Terrible

Cuilian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
Stayed 4 nights in Nov 2024

10/10 Excellent

INTAE

Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice and big hotel
Stayed 2 nights in Oct 2024

8/10 Good

Michael, Richmond Hill

Stayed 3 nights in Sep 2024

6/10 Okay

Mak Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenniffer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Stayed 2 nights in Sep 2024

6/10 Okay

Pei Ting

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Stayed 6 nights in Jul 2024

10/10 Excellent

Duo, Alpharetta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more changes throughout stay.
Stayed 9 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Jun 2024

10/10 Excellent

Malek

Stayed 1 night in May 2024

10/10 Excellent

Qingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good brake fast always 20/7 To eate
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

lei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Zihui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with the service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Amy, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Neng Yun

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice. The cleaning was also very sloopy for a five star.
Stayed 1 night in Aug 2023