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Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 18 2024 to October 8 2024 (dates subject to change):

  • Swimming pool

Property Features

In addition to a full-service spa, Hisoar Hotel Shenzhen features an indoor pool and an outdoor pool. The hotel offers a restaurant. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a children's pool, a fitness center, and a steam room. Onsite self parking is complimentary.

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2016
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Free wired internet
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 222
  • Number of floors - 32
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Hisoar Hotel Shenzhen offers 222 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Wheelchair-width doorways
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 58 for children
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

One child stays free

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hisoar Hotel
  • Hisoar Shenzhen
  • Hisoar Hotel Shenzhen Hotel
  • Hisoar Hotel Shenzhen Shenzhen
  • Hisoar Hotel Shenzhen Hotel Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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