*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.
Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a fitness center, a rooftop terrace, and a library. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Hotel Kapok Shenzhen Bay is a smoke-free property.
- Library
- Express check-in
- Coffee/tea in common areas
- Elevator
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 1
- Access to nearby indoor pool
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Grocery/convenience store
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Luggage storage
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Laundry facilities
- Total number of rooms - 242
- Wedding services
- Airport transportation (surcharge)
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Laundry facilities
- Refrigerator
- Free cribs/infant beds
Room Amenities
Hotel Kapok Shenzhen Bay offers 242 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Free newspaper
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Turndown service
- Free bottled water
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Digital TV service
- HDTV
- Free WiFi
- Free wired internet
- Down comforter
- Pillowtop mattress
- LCD TV
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Minibar (stocked, free items)
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Free tea bags/instant coffee
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Xiao Nan Yanng - This restaurant specializes in Chinese cuisine.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
- Airport shuttle fee: CNY 300 per vehicle (one way)
- Rollaway bed fee: CNY 280 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 16
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received their complete COVID-19 vaccination at least 3 days prior to check-in.
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 9
COVID-19 vaccine must have been received a minimum number of days before check-in: 3
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 280 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in.
Hotel Names
- Hotel Kapok Shenzhen Bay
- Kapok Hotel Shenzhen Bay
- Kapok Shenzhen Bay
- Shenzhen Bay Hotel
- Shenzhen Bay Kapok Hotel
- Hotel Kapok Shenzhen Bay Hotel
- Hotel Kapok Shenzhen Bay Shenzhen
- Hotel Kapok Shenzhen Bay Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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