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Hyatt Place Shenzhen Dongmen

4.0 star property

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Photo gallery for Hyatt Place Shenzhen Dongmen

Terrace/patio
Lobby
Exterior
Bar (on property)
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪15 min walk‬
  • Huaqiangbei
    ‪2 min drive‬
  • Luohu Port
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Room with 1 King Bed and no Sofa Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

Room, 2 Twin Beds (Large Specialty, No Sofabed) | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Business Suite, 1 King Bed

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 1 King Bed no Sofa Bed

Suite with 1 King Bed no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Suite with 1 King Bed no Sofa Bed

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Specialty Room with 1 King Bed and Sofa Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (1002)
The price is $77
per night
$89 total
includes taxes & fees
Apr 3 - Apr 4
Shangri-La Shenzhen

About this property

Hyatt Place Shenzhen Dongmen

4-star hotel in Luohu
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance.

Hyatt Place Shenzhen Dongmen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 745 reviews
Rating 8 - Good. 288 out of 745 reviews
Rating 6 - Okay. 40 out of 745 reviews
Rating 4 - Poor. 9 out of 745 reviews
Rating 2 - Terrible. 10 out of 745 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juliana, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & nice hotel
My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible two days.
Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Hotel Dongmen Pedestrian Street and MRT
Good service great location. Early chkin when available. Bottled drinks daily. Breakfast for 2.
Stayed 4 nights in May 2024

8/10 Good

Eddy Chun Kuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 3 sleeper room, all things are good, except that I need to pay for the third person, which does not mention in Expedia. Breakfast is good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

ilan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that the location is a winner it is very cool to be attached to the old city make the stay very interesting the hotel need some remodeling but still it is fine
Stayed 7 nights in Apr 2024

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway, lots of food choices and shopping. It is located in a very popular business district and is very crowded with locals. Hotel room was very good, spacious. I requested and got a room that was quiet, no traffic noises. Breakfast was more than satisfactory. A good choice for the price.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Chuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was really helpful and efficient. We do not speak Mandarin and they helped us with their best abilities. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative is Wifi restrictions on Google and YouTube abs WhatsApp??
Stayed 1 night in Jan 2024

10/10 Excellent

Tng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024

8/10 Good

Ng Lay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay but breakfast area seating capacity needs to be increased. Same situation happening now and also prior to Covid-19.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023