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JW Marriott Hotel Shenzhen Bao'an

5.0 star property

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Photo gallery for JW Marriott Hotel Shenzhen Bao'an

Meeting facility
Lobby
Presidential Suite, 1 King Bed, Bay View | View from room
Exterior
Executive Room, 1 King Bed, Bay View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Parking included
  • Gym
$151
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
No 8 Baoxing Road, Bao'an District, Shenzhen, Guangdong, 518101
  • Place, OH Bay
    ‪9 min walk‬
  • Place, Yifang Center
    ‪17 min walk‬
  • Place, Shenzhen Uniwalk Qianhai
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View, Main Tower

View from room

Room, 1 King Bed, Bay View, Main Tower

  • 463 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bay View

Executive Room, 1 King Bed, Bay View | View from room

Executive Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • 517 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bay View

View from room

Executive Room, 1 King Bed, Bay View

  • 463 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

View from room

Executive Room, 1 King Bed, City View

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Tower)

View from room

Room, 2 Double Beds, City View (Tower)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, City View

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Bay View

Executive Suite, 1 Bedroom, Bay View | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom, Bay View

  • 947 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Bay View

View from room

Presidential Suite, 1 King Bed, Bay View

  • 2702 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

View from room

Executive Room, 2 Double Beds, City View

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Tower)

View from room

Room, 1 King Bed, City View (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Glory Tower)

Executive Room, 1 King Bed (Glory Tower) | Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed (Glory Tower)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Glory Tower)

Executive Room, 2 Double Beds (Glory Tower) | Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Double Beds (Glory Tower)

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower) | Premium bedding, minibar, in-room safe, individually decorated

Executive Apartment, 1 King Bed (Glory Tower)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower) | Premium bedding, minibar, in-room safe, individually decorated

Executive Apartment, 1 King Bed (Glory Tower)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Glory Tower)

Executive Suite, 1 King Bed, Balcony (Glory Tower) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Balcony (Glory Tower)

  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vice Presidential Suite, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Vice Presidential Suite, 1 King Bed, Bay View

  • 2034 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Hotel Shenzhen Bao'an

5-star Shenzhen hotel, connected to a shopping center in Bao'an
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Shenzhen Bao'an offers 463 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waterfall. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, JW Marriott Hotel Shenzhen Bao'an features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 27986 square feet (2600 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a hot tub. Complimentary self parking is available on site, along with a car charging station.

JW Marriott Hotel Shenzhen Bao'an is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shenzhen Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #3 - This lobby lounge serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 220 for adults and CNY 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shenzhen Kitchen

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 27,986 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 buildings
  • 29 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 220 for adults and CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 01 to November 30
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

JW Marriott Hotel Shenzhen Bao'an
JW Marriott Hotel Bao'an
JW Marriott Shenzhen Bao'an
JW Marriott Bao'an
Jw Marriott Shenzhen Bao'an
JW Marriott Hotel Shenzhen Bao'an Hotel
JW Marriott Hotel Shenzhen Bao'an Shenzhen
JW Marriott Hotel Shenzhen Bao'an Hotel Shenzhen

Reviews

JW Marriott Hotel Shenzhen Bao'an Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 284 reviews
Rating 8 - Good. 79 out of 284 reviews
Rating 6 - Okay. 21 out of 284 reviews
Rating 4 - Poor. 10 out of 284 reviews
Rating 2 - Terrible. 7 out of 284 reviews

Reviews

10/10 Excellent

Amit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Stayed 1 night in Jun 2025

10/10 Excellent

Pang-Che

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好，但隔音很差。隔壁房間開關門都會傳過來
Stayed 5 nights in May 2025

10/10 Excellent

Nugzar

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..
Stayed 4 nights in Apr 2025

10/10 Excellent

Sangjoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tobie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, good gym

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Stayed 1 night in Feb 2025

8/10 Good

Rasmus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities
The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Stayed 1 night in Dec 2024

10/10 Excellent

Pooria

Stayed 14 nights in Aug 2024

10/10 Excellent

Pooria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent as always. Thanks JW Marriot team.
Stayed 8 nights in Dec 2024

10/10 Excellent

Diego

Liked: Property conditions & facilities
Grest
Stayed 3 nights in Nov 2024

8/10 Good

Gavriel

Stayed 3 nights in Oct 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and polite
Stayed 5 nights in Jul 2024

8/10 Good

Alex KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
Stayed 1 night in Aug 2024

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

5 Star in every way

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

khenghua

Stayed 5 nights in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

10/10 Excellent

Asif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Pooria

Stayed 6 nights in Apr 2024

10/10 Excellent

Kin Wang, Tai Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Thanhson

Stayed 1 night in Mar 2024

8/10 Good

Matthew, Topanga

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool if you like swimming lengths
Stayed 10 nights in Mar 2024

10/10 Excellent

Loo Chi Pong, Wanchai

Stayed 1 night in Dec 2023

10/10 Excellent

Peter Kar chun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staffs services very good
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and attention to detail needs improving

The overall stay was nice. The room was comfortable and clean. It would have been better if the reception staff paid more attention to detail though - they didn't tell us the breakfast times, opening times and services that come with the executive lounge. Food in the lobby cafe and room service is expensive and not really worth the money, but the breakfast buffet was good. Our room was not ready when we checked in so we were just told to wait - again customer service and detail was lacking for a 5 star hotel.
Stayed 3 nights in Oct 2021