*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from October 21 2024 to November 20 2024 (completion date subject to change). The following areas are affected:
- One of the swimming pools
Guests will have access to the following alternate facilities during the renovation:
- Indoor pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to an indoor pool, JEN Shenzhen Qianhai By Shangri-La provides an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of 12 meeting rooms and coworking spaces. This Shenzhen hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.
JEN Shenzhen Qianhai By Shangri-La is a smoke-free property.
- Coworking spaces
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Number of bars/lounges - 2
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Electric car charging station
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 12
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Pool umbrellas
- Vending machine
- Total number of rooms - 369
- Garage
- Wedding services
- Lifeguard on site
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
Room Amenities
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Lanai
- Desk
- Premium bedding
- Soundproofed rooms
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
- TV size: 44
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Child-size slippers
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Wheelchair accessible (may have limitations)
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
- Self parking fee: HKD 90 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.
Mobile payments
UnionPay
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Jen Shenzhen Qianhai By Shangri La
- JEN Shenzhen Qianhai By Shangri-La Hotel
- JEN Shenzhen Qianhai By Shangri-La Shenzhen
- JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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