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Kaixin Express Hotel

2.5 star property

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February 2025

Photo gallery for Kaixin Express Hotel

Property amenity
Property amenity
Property amenity
Lobby
Deluxe Twin Room | Minibar, desk, blackout drapes, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
No.12, Fu An Street, Futian District, Shenzhen, Guangdong, 518000
  • Huaqiangbei
    ‪1 min walk‬
  • Shenzhen Central Park
    ‪1 min walk‬
  • SEG Electronics
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪31 min drive‬

Room options

View all photos for Business Suite

Business Suite | Minibar, desk, blackout drapes, free WiFi

Business Suite

  • 431 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, free WiFi

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Queen Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe 2-bed Room

Minibar, desk, blackout drapes, free WiFi

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Queen Room

Minibar, desk, blackout drapes, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Special Queen Room

Minibar, desk, blackout drapes, free WiFi

Special Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cinema Room

Minibar, desk, blackout drapes, free WiFi

Cinema Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy 2-bed Room

Minibar, desk, blackout drapes, free WiFi

Cozy 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $47
per night
$55 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Kaixin Express Hotel

Hotel in Futian
Along with self parking, this hotel has a business center and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. All 60 rooms boast private spa tubs and offer free WiFi and LCD TVs. Other amenities available to guests include free wired internet, minibars, and electric kettles.
Kaixin Express Hotel offers 60 air-conditioned accommodations with private spa tubs and minibars. LCD televisions come with satellite channels and video-game consoles. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. This Shenzhen hotel also offers tour/ticket assistance, express check-in, and express check-out. Parking is available onsite for a surcharge.

Kaixin Express Hotel has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 30 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 6 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments
Mobile payment options include: Alipay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kaixin Express Hotel Shenzhen
Kaixin Express Shenzhen
Kaixin Express
Kaixin Express Hotel Hotel
Kaixin Express Hotel Shenzhen
Kaixin Express Hotel Hotel Shenzhen

Kaixin Express Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no bathtub Shower only but clean anyway and floors are mopped
Stayed 8 nights in Aug 2019

10/10 Excellent

Billy

Business traveler
Liked: Staff & service
some amenities are old and not in good working condition, which should be replaced.
Stayed 6 nights in Jun 2019

6/10 Okay

pam, new zealand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
the property is dated, room very small, feel closed in, overpriced for this type of room
Stayed 1 night in Sep 2018

6/10 Okay

Prakash, india

Liked: Cleanliness
Better
Close to my work and good experience. I think it is sufficient. But waste smell is too much
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Internet and TV were working fine. We had enough space. Furniture and shower towels were rather old and the walls are not painted since a while. Acceptable value for the comparable low price paid.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy budget stay but far from metro.
We spent 2 nights in the Kaixin Express and were very pleased with our stay given the low cost of the room. Basic amenities were all provided, though note that the bathroom set up means that the shower head is pretty much directly over the toilet (though waterproof slippers are provided to ensure your shower is still cleanly). Our main problem was that the location of the hotel is not ideal. All the metro stops are a good 10-15 minutes walk from the hotel and, in the hot weather, the walks next to the main roads are far from enjoyable. There also aren't many sights worth seeing close by, but plenty of cheap restaurants and 24 hour shops. The Wifi was a little fragile as well, frustrating when trying to plan our day. Final note that the bed was a good size even for my 6' 1" boyfriend and fairly comfortable too. A happy budget stay but lack of metro makes it not so much of an "express" trip.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap place. Caveat: not much English dialogue.
The staff here used online tools to communicate with me as there was very little English spoken. They were pleasant and friendly and helpful. I filled up my water bottles in the foyer and did not buy any water during my stay which is a relief (I hate wasting heaps of plastic bottles when travelling). There are many eating places within walking distance, although few that speak English. It's a good escape from westerners in this part of town. I only saw one Russian in the first few days I was here. Everyone else is Chinese. I was here to do some study in my room largely so the lack of English speakers around me was not really a problem. The room I stayed in was a little tired. Although the bed was comfortable and sheets and towels were all clean. Cleaners did a good job, although I requested only one clean while I was there as I don't need new sheets and towels daily. I must also state that I like staying in old tired places as they often cost less but still have good amenities. Comfortable and functional are what I look for in a place when I travel alone.
Stayed 5 nights in Jul 2018

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissappointed
Till 3 in the morning it was loud around. There were so many restaurants in the neighbourhood caused this. Also from 7 am in the morning there street started to be lively again. So you have 3-4 hours of window for the sleeping. I can't say room was clean. There was some food smell and if you close the window, smell of moisture makes you uncorfortable. Bed was almost hard as wood.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff Very friendly.
Hotel Staff Very friendly. and the Locations is very handy , very close to major Shopping
Stayed 7 nights in Dec 2017

6/10 Okay

Tai Yau

Traveled with group
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
なかなか、、
駅から歩いて15分ぐらいかかるので荷物が多いと少し大変かもしれません。 フロントの方は英語がわかる人が片方しかいなかったので声をかけても女の人には困られたようでした。 部屋はベッドが広く快適なのですが、窓が全開だったので蚊が沢山いました。 ベープみたいなものを置いてあります。 シャワーを浴びるところは口コミ通りでなかなか水はけが悪かったですが、一応ビーチサンダルのようなものが用意してあります。 小さいゴキブリの子供がたくさん歩いていたのでもう泊まる事は無いかと思いますが、 立地的には非常に良い場所なので気にしない方や季節的に冬だと問題ないかもしれません
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
廁所很濕 抽風很弱 因為長期不乾 有發霉。 。 。。。。。。。
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
the location is a bit far,but everything is fine and nice.
Stayed 1 night in Feb 2019

10/10 Excellent

Cho Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
與價錢成正比！
房間乾淨，只係牆壁有點污跡。升降機的保安做得挺好！附近有很多東西吃又有超市。不錯！
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place and reasonable price. Staff are very kind. there is one bad thing, it was little loud night time due to many restaurants.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
厠所不乾淨 很濕 裝横老舊 checkout當天竟然把我的房卡無效化 進不了房 要counter 復原 checkout時間太早了点 其他都不错
Stayed 2 nights in Nov 2018

8/10 Good

jackie, 香港

Liked: Staff & service, property conditions & facilities, room comfort
比較難找 也不算很近地鐵 但这个价来讲 房間算大 有窗通風 算很不错了 最大坏处是廁所清理得没很乾淨 有点気味
Stayed 2 nights in Nov 2018

8/10 Good

KOAN

Liked: Staff & service, room comfort
以價格來說尚佳，但是牆壁斑駁狀況很嚴重，可以再更好
Stayed 1 night in Oct 2018

2/10 Terrible

bigprofit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
比招待所不如!
極差! 有您想不到差勁., 我想大部份人去之前沒有想到,被有味, 床睡完身養, 房內沒地方放身物, 想國內集基地的地方村民辦的招待所吧!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

可以
Stayed 2 nights in Sep 2018

8/10 Good

Caroline Ribeiro

Bom, mas tem pontos a melhorar
Boa limpeza, os funcionários não falam inglês, a comunicação é difícil, o Wi-Fi não funciona direito e eles não resolvem. Os funcionários são muito atenciosos e prestativos. Não espere por nada chique, é um lugar sinples, mas arejado. O cheiro da rua perto do hotel é bem ruim. Eles entram pra trocar as coisas do banheiro e limpar mesmo se você estiver lá, e ficam batendo na porta insistentemente, não entendem se você pede pra esperar, isso me incomodou
Stayed 14 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Kin Ming

Disliked: Staff & service, property conditions & facilities, room comfort
Never stay here again
staff didn't got my reservation, never heard what was 'Hotel.com', He said there was no booking for me, I had spent 20 minutes to wait even at mid-night with a very tired body after a long flight. The room was small and very noisy.
Stayed 1 night in Apr 2018