*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an indoor pool, Kempinski Hotel Shenzhen China provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Kempinski Hotel Shenzhen China is a smoke-free property.
- Express check-in
- Coffee/tea in common areas
- Number of indoor pools - 1
- Elevator
- Elevator door width (inches) - 39
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 100
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Health club
- Limo or town car service available
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Luggage storage
- Hair salon
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 383
- No accessible shuttle
- Number of floors - 25
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
Room Amenities
Kempinski Hotel Shenzhen China offers 383 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Free newspaper
- Daily housekeeping
- Free local calls
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Lanai
- Room service (24 hours)
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Cable TV service
- Free WiFi
- Free wired internet
- Down comforter
- Individually decorated
- TV size: 50
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge.
Seasons Restaurant - This restaurant serves breakfast, lunch, and dinner.
Hai Tao Restaurant - This restaurant serves lunch and dinner.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 219.21 per person
- Airport shuttle fee: CNY 750 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property does not follow regional sanitization guidelines
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Kempinski Hotel Shenzhen China
- Kempinski Shenzhen China
- Shenzhen Kempinski Hotel
- Kempinski Shenzhen China
- Kempinski Hotel Shenzhen China Hotel
- Kempinski Hotel Shenzhen China Shenzhen
- Kempinski Hotel Shenzhen China Hotel Shenzhen
Awards & Affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- EarthCheck
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
