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Kingkey Palace Hotel Shenzhen

4.5 star property

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Photo gallery for Kingkey Palace Hotel Shenzhen

Front of property - evening/night
Private beach nearby, white sand, free beach shuttle
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Deluxe King Room, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 90 Yanmei Road, Yantian District, Shenzhen, Guangdong, 518083
  • Dameisha Beach
    ‪8 min walk‬
  • Dameisha Seaside Park
    ‪15 min walk‬
  • Shenzhen Ocean World
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪87 min drive‬

Room options

View all photos for Deluxe King Room, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room, Ocean View

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family-themed Suite, Ocean View

Family-themed Suite, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Family-themed Suite, Ocean View

  • 1001 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, down comforters, minibar, in-room safe

Superior King Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Luxury King Room, Ocean View

  • 570 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 570 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Ocean View

  • 570 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family-themed King Room

Family-themed King Room | Premium bedding, down comforters, minibar, in-room safe

Family-themed King Room

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family-themed Twin Room

Family-themed Twin Room | Premium bedding, down comforters, minibar, in-room safe

Family-themed Twin Room

  • 570 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Seaview Twin

Premium bedding, down comforters, minibar, in-room safe

Luxury Seaview Twin

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family-themed Suite

Premium bedding, down comforters, minibar, in-room safe

Family-themed Suite

  • 1206 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Seaview Suite

Deluxe Seaview Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Seaview Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kingkey Two Bedroom Suite

Kingkey Two Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Kingkey Two Bedroom Suite

  • 1001 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Similar properties

Exterior

Fairfield BY Marriott Shenzhen Dameisha

  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
4.8 out of 5, Exceptional, (4)
The price is $66
per night
$77 total
includes taxes & fees
Mar 9 - Mar 10
Fairfield BY Marriott Shenzhen Dameisha

About this property

Kingkey Palace Hotel Shenzhen

4.5-star hotel in Yantian District
Along with 3 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kingkey Palace Hotel Shenzhen offers 282 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Shenzhen hotel has its very own private beach. In addition to a children's pool and an indoor pool, Kingkey Palace Hotel Shenzhen provides a waterslide and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 732 square feet (68 square meters) include a conference center. This luxury hotel also offers a fitness center, barbecue grills, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site, along with a car charging station.

Kingkey Palace Hotel Shenzhen has designated areas for smoking.

Tian Tao Court Seafood - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
Palace Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Tounoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Lobby Lounge - This lobby lounge overlooks the garden.
Rhythm Bar - Onsite karaoke bar.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Palace Cafe
  • Rhythm Bar
  • Tian Tao Court Seafood
  • Tounoki Japanese

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (732 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 299.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 750 per vehicle (one way)
  • Rollaway bed fee: CNY 299.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingkey Hotel Shenzhen
Kingkey Palace
Kingkey Palace Hotel
Kingkey Palace Hotel Shenzhen
Kingkey Palace Shenzhen
Kingkey Shenzhen
Shenzhen Kingkey
Kingkey Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel
Kingkey Palace Hotel Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel Shenzhen

Kingkey Palace Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 212 reviews
Rating 8 - Good. 115 out of 212 reviews
Rating 6 - Okay. 19 out of 212 reviews
Rating 4 - Poor. 3 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The sea view was so good The air condition was great and room was quiet silent
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The rooms at the Kingkey are very nice. I had a seaside room with a balcony that faced the water. It was spacious and lovely. The Japanese restaurant inside is delicious and affordable. It’s pretty close to the beach. But the rest of the hotel was just...okay. The pool has a strange set up where you have to cross the parking lot to get into it (and it was quite small). There isn’t a cafe where you can get coffee during the day (and room service coffee is extremely expensive). And when I attempted to find the bar and KTV room at night around 10, everything was closed. So...it’s fine, as long as you don’t need a lot of amenities for your stay.
Stayed 2 nights in Apr 2021

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Rungrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a getaway weekend with kids
The Hotel services including the frontdesk, restaurants and the swimming pool were good with friendly and helpful staff. The one thing I did not like at all was the mold smell in the room, even keeping the window open it wouldn't disappear. Nevertheless the room was clean and tidy.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location shown on Orbitz is incorrect. In fact the hotel located in the middle of nowhere, with no transportation options nearby besides taxi.
Stayed 3 nights in Apr 2019

8/10 Good

C

Liked: Staff & service, property conditions & facilities, room comfort
Good overall.
Really nice hotel, we stayed in A block with sea facing view. They upgraded our room for free, the reception desk was really helpful and they’re really nice people. We found a few stains on the counters and they put us in a smoking room or smoking floor with a baby, which was very annoying - the room stank of smoke and neighbours blew smoke into the room which made me angry as a father of a young child although that shouldn’t be enough to discount the hotel’s review score and all the other ways they tried to make us feel welcome. I’d recommend staying at this hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great attention to customer service
Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.
Stayed 3 nights in Oct 2018

10/10 Excellent

Alice KB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay at Kingkey Palace Hotel
We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
Stayed 2 nights in Oct 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
This place is just amazing. The room and view and location are all amazing. The breakfast was seriously the best breakfast buffet I have ever had. Get it if get the option.
Stayed 1 night in Jul 2018

8/10 Good

Pui Sai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Rita

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2018

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and relaxed and enjoyed
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and relaxing. Quiet room with good air conditioning. Nice breakfast buffet.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Very convenient location, 10 min walk from the beach, 5 min walk from the outlet malls. Front desk service is a bit slow though when checking out.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxuary oceanfront hotel with great breakfast
New hotel located steps from beach with grand lobby. Rooms are clean and luxurious. Bathroom has a huge ultra modern tub/shower combo with a bench where a whole family can fit inside and shower at same time. Towels and bathrobes have high thread counts and comfortable. Balcony has georgeous ocean view. During summer, there’s a free shuttle to the neighoring sister hotel Sheraton Dameisha to use its private beach. Hotel’s own indoor pool is beautiful and nice to relax in. The included buffet breakfast was a feast with both western and Chinese selections, including hot dishes, cold cuts, delicate dim sum and other delicacies.

8/10 Good

Frequent traveller, Hong Kong

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Honest feedback
I arranged for non smoking room, which I arrived on time but they could not arrange it. They insisted they would clean up for the room so no smell inside, but that is not the case apparently. The room is not soundproofed. For the pros side, breakfast is good.

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But not good
Good in Hardware, software is bad. If you are foregner, this is a not good hotel for you

8/10 Good

sangyoon

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Yevgeniy, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Charming location, good European breakfast and comfortable rooms.

4/10 Poor

Marius, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seriously run down. Not more than 2 stars.
Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend. That was a mistake, should have booked the Sheraton instead. The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced, waterfall shower not working, carpet and bedding dirty, wash basin not draining, young kid peeing on the terras at the pool while his father was playing with his remote controlled speedboat in the pool and the life guards not saying anything, noise at night from neighbouring disco etc etc. Seriously run down and surely not worth 4 stars.

6/10 Okay

Serene M

Liked: Cleanliness, room comfort
Disliked: Staff & service
Service is terrible!
The service here is terrible. There is something wrong with the communication between the website and this hotel. Room service is terrible!