*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mandarin Oriental, Shenzhen features an indoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
10 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and laundry facilities. Onsite secured self parking is complimentary.
Mandarin Oriental, Shenzhen is a smoke-free property.
- Number of indoor pools - 1
- Shopping mall on site
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Porter/bellhop
- Secured parking
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 10
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 8
- Concierge services
- Banquet hall
- Reception hall
- Laundry facilities
- Total number of rooms - 178
- Wedding services
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Flat-panel TV
- Pillow menu
- TV size: 55
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Parking
Free self parking
Internet
Available in some public areas: Free WiFi
Food & Drink
Self-serve breakfasts are available for a surcharge and are served each morning.
The Bay by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
TAPAS 77 - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
RIN - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
OPUS 388 - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Bazaar 叁餐 - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Spa Services
The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.
- Number of treatment rooms 7
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay.
Mobile payments
Alipay
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Guests are provided with free hand sanitizer
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Mandarin Oriental Shenzhen
- Mandarin Oriental, Shenzhen Hotel
- Mandarin Oriental, Shenzhen Shenzhen
- Mandarin Oriental, Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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