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Hilton Shenzhen Nanhai, China

4.5 star property

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Photo gallery for Hilton Shenzhen Nanhai, China

Outdoor pool
4 restaurants, breakfast served
LCD TV, pay movies
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
No.1 Gongye 1 Rd, Nanshan District, Shenzhen, Guangdong, 518067
  • Shekou Ferry Terminal
    ‪10 min walk‬
  • Sea World
    ‪17 min walk‬
  • Shenzhen Bay Port
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, Sea View

Room, Sea View | Premium bedding, minibar, in-room safe, desk

Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 6
  • 1 Double Bed OR 2 Twin Beds

Standard Room, Hill View

  • 431 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Studio

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

View from property

Sheraton Shenzhen Nanshan

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (132)
The price is $136
per night
$159 total
includes taxes & fees
Apr 14 - Apr 15
Sheraton Shenzhen Nanshan

About this property

Hilton Shenzhen Nanhai, China

4.5-star hotel in Nanshan
4 restaurants, a marina, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.
Hilton Shenzhen Nanhai, China offers 369 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court, a marina, and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a marina, Hilton Shenzhen Nanhai, China features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. Event facilities measuring 8353 square feet (776 square meters) include a conference center. This luxury hotel also offers a children's pool, a health club, and a nightclub. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Hai Xu Room - This theme restaurant serves breakfast, lunch, and dinner.
Patio - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Swallows Nest - This beach fine-dining restaurant serves lunch and dinner.
Yokohama - This restaurant serves lunch and dinner.
Soba Jin - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 124 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hai Xu Room
  • Patio
  • Soba Jin
  • Swallows Nest
  • Yokohama

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,353 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the bay
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1986

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 124 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nan Hai Hotel
Nan Hai Hotel Shenzhen
Nan Hai Shenzhen
Hotel Nan Hai
Nan Hai Hotel
Hilton Shenzhen Nanhai, China Hotel
Hilton Shenzhen Nanhai, China Shenzhen
Hilton Shenzhen Nanhai, China Hotel Shenzhen

Hilton Shenzhen Nanhai, China Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 70 reviews
Rating 8 - Good. 28 out of 70 reviews
Rating 6 - Okay. 19 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

phil w, texas, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This is my second stay at this hotel. Excellent service. Restaurant is good. Bar is ok. Location is excellent, next to ferry port and metro station. Also, close to Sea World.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Smifsud, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great location, excellent price
We loved this hotel. It's close to the ferry and very convenient. The staff were extremely friendly and helpful. We booked the executive suite which was very big and comfortable. I would highly recommend this hotel. There were a few restaurants in close vicinity but apart from that there is nothing else there. The hotel could be enhance with a pool bar or cafe.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Ok hotel; not a 4 star though
The hotel, ostensibly a 4 star hotel, has satisfactory rooms but with rather hard mattresses. The decor in the room I stayed in is a bit dated (a la 1970's) and not up to the standards or expectations for an international 4 star hotel but adequate. Small extras typically provided by 4 and 5 star hotels such as bathroom amenities, were lacking (except at additional cost). I stayed in an executive room which was spacious. The hotel is extremely convenient to the ferry port at Shekou, which connects to Hong Kong. It's a 2 minute walk to the ferry port, as well as a 2 minute walk to the Shenzhen subway system. It's also about a 5-7 minute walk to the Seaworld area where there are many restaurants, bars and a few shops.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel and convenient ferry service
I have stayed at the Nan Hai for many years - it is not 5 star but the convenient location makes it a good choice for me.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay but not first choice.
Hotel is okay HOWEVER it's dated. First, there's no WiFi in the room. You have to go to the designated Internet area in the lobby and huddle with other hotel quests to check emails. Second, the rooms and the hallways haven't been updated in years. The guest floors are overall dark and dreary. AND our bathroom smelled like urine indicating that the rooms don't get cleaned thoroughly. The food buffet is okay and service there is good. The pool is clean and underutilized. But okay food and clean pool are not enough to get a higher rating for this property. We chose this hotel because it is located near the ferry port. We were able to travel from Shenzhen to Hong Kong Airport without too much delay. However, if there was another hotel choice nearby or a better way to get to the airport, we would not have stayed at the Nan Hai.

8/10 Good

phil, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
I stayed at the hotel for 3 nights. Apparently, it was Shekou, Shenzhen's first 5 star hotel. It maintains much of its former grandoure but its age shows through, much like the high school homecoming queen at her fifty year high school reunion. The service is excellent with an extreamly helpfully staff. The rooms are huge with a sitting room. There is a restaurant and bar on site. The location is, literally, next door to the Hong Kong ferry port, a metro station, and local shops and restaurants. The area has a large concentration of expats and stores, restaurants, and bars for expats. Only unfavorable review is of the standard, rock hard mattresses. Also, I was told that the hotel is slated for demolition in October of 2013 so you may wish to confirm that before you book. Otherwise, I would highly suggest this hotel.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Guy, Wisconsin

Liked: Staff & service, property conditions & facilities
Great, convenient hotel in Shekou
Hotel is literally right next door to the Shekou ferry terminal and only 10-15 minutes walk from convenient shopping and dining in a nicer neighborhood. Staff was gracious and very professional. The lobby and grounds are impressive. My room was a 'business studio", which including an outer TV / sitting room that could be closed off from the sleeping area & bathroom - very spacious and competetively priced; very good rental for the money. The bed was typical Chinese firm, although the bedding was better than most others I've experienced. The bathroom was well-laid out, had good water pressure and plenty of hot water. The small kitchenette had a small freezer/fridge combo, a sink, and a microwave. There was a small terrace, but I only stayed there one night - just passing through to catch my flight from HKIA. I wish I could have stayed longer, and would definitely stay again.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you're gonna get stuck in Shenzhen.
The Nan Hai is walking distance from the ferry terminal, and walking distance to the ex-pat part of Shenzhen called Shekou. This alone makes it a fine choice for people wanting to have an occasional taste of home while visiting Shenzhen. The hotel was clean and nice throughout, though it felt a little dated. The beds were hard, but that's somewhat to be expected in a Chinese Hotel. Overall recommended.

10/10 Excellent

T.J., Chicago, IL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
to easy
Excellent accommodation, staff always helpful, great location, easy access from the airport ferry terminal, also, the Shekou district. I highly recommend this hotel. I have just rebooked for my return to ShenZhen.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Armend

Disliked: Room comfort
I didn't like the hotel no wifi at the rooms even in lobby the internets are very poor so one day I stayed at this hotel and I changed.

6/10 Okay

Verified traveler

Liked: Cleanliness
Good value
Nice hotel. Hasn't been updated in years, but still not bad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
great location
the Hotel is a bit overpriced but great location

4/10 Poor

JOSEPH, Los Angeles, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep on searching for other hotels...real bummer!
What a real letdown!!! This hotel is old and worn. Much better value for,money can be found nearby.

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent!!
Excellent service and location. Walking to ferry connecting shekou to hk airport and central. 4 mins by taxi to seaword bars and viva club.

10/10 Excellent

Richard, Dayton, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing, well-run hotel.
A somewhat old but well-maintained and very well-managed tropical resort-style hotel. I had one of the small single hillview rooms but it was clean, in good condition, and comfortable, even the twin bed. I normally have to ask for a "soft mattress" to get a foam topper added to the pretty hard spring mattress but this time it was in place when I arrived. Only one 350ml bottle of water is provided and none of the usual disposable amenities other than a small round of soap, but these are the essentials and enough. Hotel is relaxing with nice garden area in back with the pool, small gym, salon, etc. Buffet dining area off the lobby may be the most attractive I have seen anywhere with very nice view of tropical garden. Soft music throughout the hotel. Not really what is normally thought of as a luxury hotel, but everything works as it should, it is very relaxing and pleasant, and all staff are helpful and friendly. When you ask them to charge you in RMB rather than USD they do so (better exchange rate) and don't act like they don't know what you are talking about as some of the bigger hotels do. I've stayed at a lot of hotels in Shenzhen and this is still my favorite.

2/10 Terrible

Pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad!
uncontrollable air condition, small econom rooms, worse furnished business rooms... shower cap for additional payment even in business apartmenst. needs to be renovated! It's not 4 stars - 2 maximum!

2/10 Terrible

Pavel, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service, need reparation
I has staying there twice - first - in hillview signle - exremely small room with broken a/c (only -15! :), bath stuff (cap, ear sticks) - for additional payment. Second was - business studio - big apartment worse furnished, uncontrolable a/c (no froze at all), bath stuff (cap, ear sticks) - for additional payment, bath and sink was scratched looks ugly. Rooms need reparation.

8/10 Good

Trevor, UK

Liked: Cleanliness, staff & service
Nan Hai Saturday 25th February 2012
Hotel is OK, its just a bit outdated now could do with refurbishment. Rooms clean and tidy and location very convenient for Ferry to Hong Kong International Airport or Hong Kong Central or Macau.