*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Raffles Shenzhen features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Event facilities measuring 13455 square feet (1250 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.
Raffles Shenzhen is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Lockers available
- 24-hour front desk
- Free grocery shopping service
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 1250
- Terrace
- Luggage storage
- Concierge services
- Total number of rooms - 168
- Number of buildings/towers - 1
- Couples/private dining
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Electric car charging station
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 2
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 13455
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Iron/ironing board
- Espresso maker
- Room service (24 hours)
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Individually decorated
- Pillowtop mattress
- Pillow menu
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kokoni - This theme restaurant specializes in Japanese cuisine and serves dinner only.
Raffles Patisserie - This café serves light fare only. Open daily.
RUI Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
Sky Café - This beachfront buffet restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Yun Jing - This beachfront theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.
Spa Services
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
- Rollaway bed fee: CNY 466.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 466.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Pool access available from 6:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Raffles Shenzhen Hotel
- Hotel Raffles Shenzhen Shenzhen
- Shenzhen Raffles Shenzhen Hotel
- Hotel Raffles Shenzhen
- Raffles Shenzhen Shenzhen
- Raffles Hotel
- Raffles
- Raffles Shenzhen Hotel
- Raffles Shenzhen Shenzhen
- Raffles Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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