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Renaissance Shenzhen Bay Hotel

4.5 star property

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Photo gallery for Renaissance Shenzhen Bay Hotel

View from property
Minibar, in-room safe, desk, laptop workspace
Exterior
Reception
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym

Explore the area

Map
No. 18, Keji South Road, Nanshan District, Shenzhen, Guangdong, 518507
  • Happy Coast
    ‪20 min walk‬
  • Window of the World
    ‪3 min drive‬
  • Shenzhen Safari Park
    ‪8 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bay View

  • 452 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 452 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Bay View (Renaissance)

Suite, 1 King Bed, Bay View (Renaissance) | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Bay View (Renaissance)

  • 936 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View, Corner

Room, 1 King Bed, Bay View, Corner | View from room

Room, 1 King Bed, Bay View, Corner

  • 452 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 441.3 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Bay View

  • 441 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 753 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Shenzhen Bay

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (73)
The price is $95
per night
$111 total
includes taxes & fees
Mar 30 - Mar 31
Courtyard by Marriott Shenzhen Bay

About this property

Renaissance Shenzhen Bay Hotel

4.5-star hotel in Nanshan
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and conference space. Housekeeping is available on request.
Renaissance Shenzhen Bay Hotel offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Renaissance Shenzhen Bay Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 32292 square feet (3000 square meters) include conference space. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in October 2020.

Renaissance Shenzhen Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Food Studio - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
WAN LI XUAN - This beachfront restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bay Leaf - Onsite restaurant. Open daily.
R Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bay Leaf
  • Food Studio
  • R Bar
  • WAN LI XUAN

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 32,292 square feet of conference space

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - October 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Renaissance Shenzhen Bay
Renaissance Shenzhen BAY Hotel Hotel
Renaissance Shenzhen BAY Hotel SHENZHEN
Renaissance Shenzhen BAY Hotel Hotel SHENZHEN

Renaissance Shenzhen Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwok Chung Jim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
Stayed 1 night in Sep 2024

10/10 Excellent

XIONG

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Xianfeng

Stayed 1 night in Jul 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location .. can be better ..
Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Stayed 2 nights in May 2024

8/10 Good

Lilian

Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
Stayed 3 nights in Oct 2022

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Danny

Business traveler
Liked: Property conditions & facilities, room comfort
Great Location, But Service Needs Improvement
I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

JUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Stayed 1 night in Sep 2024

8/10 Good

Shuk Yee

Stayed 1 night in Sep 2024

8/10 Good

Shuk Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Harvey

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
房間整潔而且裝修不錯， 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲， 亦聽到隔離房開水喉聲其他聲， 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受， 簡單難以置信
Stayed 1 night in Aug 2024

10/10 Excellent

I-Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的親子酒店
職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！
Stayed 1 night in Aug 2024

10/10 Excellent

SUK YEE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Ki

Stayed 1 night in Aug 2024

10/10 Excellent

KA CHUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shu Wang

Traveled with family
Liked: Staff & service
冷氣唔係好得！ 網上圖片與實際不符！
Stayed 1 night in Jul 2024

10/10 Excellent

Kin Fai

Stayed 1 night in Jul 2024

10/10 Excellent

Pui Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chui Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會想再入住
超愛，個高空浴室，房間空間超大～
Stayed 2 nights in May 2024

10/10 Excellent

Mak Kin

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Shing

Stayed 1 night in Mar 2024

10/10 Excellent

SZE HO HORACE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024