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Sentosa Hotel Shenzhen Feicui Branch

4.0 star property

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Photo gallery for Sentosa Hotel Shenzhen Feicui Branch

Indoor pool, outdoor pool
Deluxe Twin Room | 1 bedroom, premium bedding, in-room safe, desk
Front of property
Restaurant
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
$113
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Tiansha Emerald Garden, No. 1 Jinji Rd, Nanshan District, Shenzhen, Guangdong, 518052
  • Yifang Center
    ‪4 min drive‬
  • Window of the World
    ‪7 min drive‬
  • Shenzhen Bay Port
    ‪10 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

  • 1464 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Boutique Room,1 King Bed

Boutique Room,1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Boutique Room,1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Boutique Room,2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Boutique Room,2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Jade Suite

Jade Suite | 1 bedroom, premium bedding, in-room safe, desk

Jade Suite

  • 904 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Business Suite, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Double Room, 1 King Bed

Royal Double Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Royal Double Room, 1 King Bed

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Sentosa Hotel Shenzhen Feicui Branch

4-star Shenzhen hotel, connected to a shopping center in Nanshan
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, 24-hour room service, and concierge services are onsite.
Sentosa Hotel Shenzhen Feicui Branch offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. In addition to an indoor pool, Sentosa Hotel Shenzhen Feicui Branch provides an outdoor pool and a health club. 9 meeting rooms are available. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Sentosa Hotel Shenzhen Feicui Branch is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Sentosa Restaurant - Onsite buffet restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 40 for children
  • A restaurant

Restaurants on site

  • Sentosa Restaurant

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear a swimsuit, swim cap, and swim goggles in the indoor and outdoor pools.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sentosa Feicui Branch
Sentosa Hotel Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch Hotel
Sentosa Hotel Shenzhen Feicui Branch Shenzhen
Sentosa Hotel Shenzhen Feicui Branch Hotel Shenzhen

Sentosa Hotel Shenzhen Feicui Branch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 47 out of 165 reviews
Rating 8 - Good. 93 out of 165 reviews
Rating 6 - Okay. 19 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 4 out of 165 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place
Stayed 2 nights in Feb 2025

8/10 Good

nelson

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean, room is spacious, breakfast has a lot of variety.
Stayed 5 nights in Feb 2025

8/10 Good

Patrick, Jim Thorpe

Liked: Staff & service
Hotel is dated. They should do renovations to modernize. It feels stuck in the 1990s. Things are worn and have a musky smell. Otherwise the hotel is fine.
Stayed 1 night in Oct 2024

4/10 Poor

N

Disliked: Cleanliness
Hotel room requires some upgrades.
Stayed 3 nights in Nov 2024

8/10 Good

Shin Ying Cindy

Traveled with family
Liked: Staff & service, property conditions & facilities
Great automatic curtain system
Stayed 1 night in Nov 2024

10/10 Excellent

Abdul Kariem

Stayed 3 nights in May 2024

8/10 Good

Chiu

Traveled with family
Liked: Amenities, property conditions & facilities
Overall is good hotel, clean swimming pool, clean room, good laundry room for free.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gilbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 2 nights in Mar 2024

8/10 Good

Chai Sang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Ning

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel locates near subway station . There are shops , cafes and resterants around .
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Once I finally made it (as the various maps did not have it in the correct location), all went well. Friendly greeting. Much help, including being guided to the room. Very clean. For a first in a hotel with carpeting, no notable carpet stains! I opted for the least expensive room, as the size and design was exactly the same as the next price up, and had a lovely view of the building next door. (I'm thinking that's the difference - not a real issue for me.) Being a transition time of year for temperature, the cooling air was not on and it was a bit stuffy (even with fan on) until into the night. Mattress was not hard, but was still quite firm. My refrigerator didn't work well, but we came up with a solution to keep items chilled until I needed them. Plenty of space. Bathroom was a nice size. Breakfast buffet has great variety and a pleasant atmosphere. Not that far from a subway station, also.
Stayed 3 nights in Feb 2021

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

8/10 Good

PJP, Tokyo

Liked: Cleanliness, room comfort

Convenient hotel for business

This is a good hotel if you are doing business in the Nanshan area of Shenzhen. Access from the airport via taxi is easy - less than 30 minutes without traffic. It is within 5 minutes' walk of Taoyuan Station on subway line 1. It is on a quiet street. There are numerous restaurants around the corner from the hotel. The hotel has everything you need, but has nothing particularly exciting: there is a western and a Chinese restaurant, but no bar.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Staff & service

I

No shuttle to airport. Concierge charge 400 yuan to Shenzhen airport for 2 due to large luggage which I thought was excessive. No breakfast included.
Stayed 4 nights in Jul 2017

8/10 Good

maidan, silicon valley

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with Singaporean colors

the hotel is very nice, the hotel staff is great, the breakfast is very good. the colors used the decoration (purple) make me a little depressed but this could be my personal problem. there was some noise, like a pump working, coming from the wall at night which interfered with my sleep.

8/10 Good

Jan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

modern hotel, close to the metro station

This is a modern business hotel. The checking-in was fast and the staff spoke good English. Room had strong chemical odor upon entering on the day of arrival; no problem after that. It was hot in Shenzhen at the time of my visit (June/July) but the AC system was good. The breakfast was excellent with many western and Chinese choices. Only one English station on TV.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business

New hotel in a new district and rather hard to find. A/C did not work too efficiently in room but was OK. Breakfast was Chinese-style with little or no western food.

10/10 Excellent

Carmelo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Great hotel, Convenient location, nice staff and good food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not available so upgraded free of charge. Friendly and very helpful staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel

Good

8/10 Good

Trevor, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Good location, gym and pool are good.

8/10 Good

Raj, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent hotel in the heart of Nanshan.

Close to all ...perfect for Electronic Business visitors. ..Decent luxurious rooms. ...Safe neighborhood with all shopping nearby Routine Breakfast items....Non English speaking staff sometimes harder to get assistance

8/10 Good

Ms Cheung, Hong Kong

Liked: Staff & service, room comfort

Good service and location

Clean hotel and good service, friendly snd polite staff. I will be back next time