Sentosa Hotel Shenzhen Feicui Branch

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sentosa Hotel Shenzhen Feicui Branch

Front of property
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Staircase
2 restaurants, Chinese cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Housekeeping
  • Parking included
  • Room service

Explore the area

Map
Tiansha Emerald Garden, No. 1 Jinji Rd, Nanshan District, Shenzhen, Guangdong, 518052
  • Xin'an Nantou Ancient City
    1 min walk
  • Nanshan Flower Park
    16 min walk
  • Zhongshan Park
    20 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    28 min drive

Room options

Executive Suite, 1 King Bed

  • 1464 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Boutique Room,1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Boutique Room,2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Jade Suite

  • 904 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Business Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Royal Double Room, 1 King Bed

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Sentosa Hotel Shenzhen Feicui Branch

4-star Shenzhen hotel, connected to a shopping center in Nanshan
This hotel features 2 restaurants, a marina, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.
Sentosa Hotel Shenzhen Feicui Branch offers 222 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Sentosa Hotel Shenzhen Feicui Branch features a marina and an outdoor tennis court. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. This 4-star property offers access to 9 meeting rooms and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers an outdoor pool, an indoor pool, and a health club. Onsite self parking is complimentary.

Sentosa Hotel Shenzhen Feicui Branch has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Sentosa Restaurant - Onsite buffet restaurant.
Jincui Palace - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 40 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Jincui Palace
  • Sentosa Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Marina

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 40 for children
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear a swimsuit, swim cap, and swim goggles in the indoor and outdoor pools.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sentosa Feicui Branch
Sentosa Hotel Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch Hotel
Sentosa Hotel Shenzhen Feicui Branch Shenzhen
Sentosa Hotel Shenzhen Feicui Branch Hotel Shenzhen

Sentosa Hotel Shenzhen Feicui Branch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 153 reviews" "
Rating 8 - Good. 87 out of 153 reviews" "
Rating 6 - Okay. 18 out of 153 reviews" "
Rating 4 - Poor. 2 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chiu

Traveled with family
Liked: Amenities, property conditions & facilities
Overall is good hotel, clean swimming pool, clean room, good laundry room for free.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gilbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 2 nights in Mar 2024

8/10 Good

Chai Sang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Ning

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel locates near subway station . There are shops , cafes and resterants around .
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Once I finally made it (as the various maps did not have it in the correct location), all went well. Friendly greeting. Much help, including being guided to the room. Very clean. For a first in a hotel with carpeting, no notable carpet stains! I opted for the least expensive room, as the size and design was exactly the same as the next price up, and had a lovely view of the building next door. (I'm thinking that's the difference - not a real issue for me.) Being a transition time of year for temperature, the cooling air was not on and it was a bit stuffy (even with fan on) until into the night. Mattress was not hard, but was still quite firm. My refrigerator didn't work well, but we came up with a solution to keep items chilled until I needed them. Plenty of space. Bathroom was a nice size. Breakfast buffet has great variety and a pleasant atmosphere. Not that far from a subway station, also.
Stayed 3 nights in Feb 2021

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

8/10 Good

PJP, Tokyo

Liked: Cleanliness, room comfort
Convenient hotel for business
This is a good hotel if you are doing business in the Nanshan area of Shenzhen. Access from the airport via taxi is easy - less than 30 minutes without traffic. It is within 5 minutes' walk of Taoyuan Station on subway line 1. It is on a quiet street. There are numerous restaurants around the corner from the hotel. The hotel has everything you need, but has nothing particularly exciting: there is a western and a Chinese restaurant, but no bar.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Staff & service
I
No shuttle to airport. Concierge charge 400 yuan to Shenzhen airport for 2 due to large luggage which I thought was excessive. No breakfast included.
Stayed 4 nights in Jul 2017

8/10 Good

maidan, silicon valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with Singaporean colors
the hotel is very nice, the hotel staff is great, the breakfast is very good. the colors used the decoration (purple) make me a little depressed but this could be my personal problem. there was some noise, like a pump working, coming from the wall at night which interfered with my sleep.

8/10 Good

Jan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern hotel, close to the metro station
This is a modern business hotel. The checking-in was fast and the staff spoke good English. Room had strong chemical odor upon entering on the day of arrival; no problem after that. It was hot in Shenzhen at the time of my visit (June/July) but the AC system was good. The breakfast was excellent with many western and Chinese choices. Only one English station on TV.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
New hotel in a new district and rather hard to find. A/C did not work too efficiently in room but was OK. Breakfast was Chinese-style with little or no western food.

10/10 Excellent

Carmelo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Great hotel, Convenient location, nice staff and good food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not available so upgraded free of charge. Friendly and very helpful staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Good

8/10 Good

Trevor, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
Good location, gym and pool are good.

8/10 Good

Raj, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in the heart of Nanshan.
Close to all ...perfect for Electronic Business visitors. ..Decent luxurious rooms. ...Safe neighborhood with all shopping nearby Routine Breakfast items....Non English speaking staff sometimes harder to get assistance

8/10 Good

Ms Cheung, Hong Kong

Liked: Staff & service, room comfort
Good service and location
Clean hotel and good service, friendly snd polite staff. I will be back next time

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, luxurious and the staff is really dedicated t your well being with a great deal of English basis.

8/10 Good

Lillian & Frog, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & swimming Pool, Yummy breakfast
My family enjoys our stay in this hotel very much! Everything new & clean!!

8/10 Good

Eddy, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value hotel for the price
I got mix up with the other Sentosa Hotel in the same area, just a few blocks away from this one. And I believe they are under the same management company. This is actually the one I would like to recommend for the best value. With the gorgeous and regular street price Chinese restaurant & a western buffet restaurant which will save your trip to go eating outside. You'll also enjoy the accessible & the freshness of the newly opened hotel in quite street off the busiest Main Street. Many major facilities are close by the area, Tao Yuan subway station, line 1 and Nanshan hospital and many others.

8/10 Good

CH, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
New hotel, clean and comfortable, the pool is quite nice, though the whirlpool was not working while we were there. Breakfast is quite good for Chinese people, but not for Westerners. Hotel staff is trying hard to please the guests, but their English is not very strong and lack of good training. Overall, good value for Money.

10/10 Excellent

Chi Fu, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and everything is great!
The only thing I don't like is the stairs of the breakfast place; others are so great without any issue.