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Shangri-La Shenzhen

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Lobby
Executive lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$87
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪5 min walk‬
  • Place, Luohu Port
    ‪9 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Front of property
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 763 reviews
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

About this property

Shangri-La Shenzhen

5-star Shenzhen hotel, connected to a shopping center in Luohu
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.
In addition to a full-service spa, Shangri-La Shenzhen features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shangri-La Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 373 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shamila Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite place to stay. Nice pool and gym as well ❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Stayed 1 night in Sep 2025

6/10 Okay

Allan

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

ROGELIO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Moses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Stayed 4 nights in Sep 2025

8/10 Good

Frank

Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locked in during the Typhoon. Hotel is older but well maintained. Had water come into the room from the storm but minor. Overall a classy place. Junior staff could do with some training as they are too often looking at their phone screens rather than attending to customers. Again overall a very nice place to stay. Oh and location is PERFECT.
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 1 night in Sep 2025

10/10 Excellent

jeanmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is perfect of you plan to go to hkg airport or hkg
Stayed 1 night in Sep 2025

8/10 Good

Kai Chiu Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but it is comfortable and very conveniently located.
Stayed 2 nights in Sep 2025

10/10 Excellent

CHOON HUAT

Liked: Cleanliness, staff & service, property conditions & facilities
Close to MTR .
Stayed 4 nights in Aug 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stephen Ming Ho

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen Ming Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

TAI KWAN

Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots bringing deliveries to the room.
Stayed 5 nights in Aug 2025

8/10 Good

TAI KWAN

Convenient location
Stayed 1 night in Aug 2025

6/10 Okay

damon

Traveled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

TAI KWAN

Liked: Staff & service
Room service menu is limited
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It’s a great hotel and located fairly close to the HK border which makes it easily accessable if you are coming by train from HK. I guess the hotel has been built some time ago and is slightly dated. Also it would be great if the hotel can be connected to the underpass and especially when it rains it is hard to get across to the railway station
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

wylie

Liked: Cleanliness, property conditions & facilities
Clean professional hotel with very good service.
Stayed 4 nights in Jun 2025