Beginning of main content

Horizon Club, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Shangri-La Shenzhen features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shangri-La Shenzhen is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 522
  • Number of floors - 32
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1992
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator

Room Amenities

Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Alarm clock
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • TV size: 40
  • TV size measurement: inch
  • Deep soaking bathtub
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Restaurant dining guide

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

  • Number of treatment rooms 19
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at noon

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Shangri-la Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen
  • Shangri-La Shenzhen Hotel
  • Shangri la Hotel Shenzhen
  • Shangri-La Shenzhen Shenzhen
  • Shangri-La Shenzhen Hotel Shenzhen

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?