*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Lunar New Year:
- Golf course
Property Features
In addition to a full-service spa, Shenzhen Castle Hotel features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 13993 square feet (1300 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.
Shenzhen Castle Hotel has designated areas for smoking.
- Express check-in
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Swimming pool
- Conference space size (meters) - 1300
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Airport transportation
- Total number of rooms - 220
- Number of floors - 8
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Tennis on site
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Internet access in public areas - high speed
- Marina on site
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Children's pool
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 13993
- Banquet hall
- Laundry facilities
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Free area shuttle
- Snack bar/deli
- Laundry facilities
- Separate dining area
- Refrigerator
Room Amenities
Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Dial-up internet access
- Bathrobes
- Hair dryer
- In-room safe
- Balcony
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Separate dining area
- Satellite TV service
- Free WiFi
- Free wired internet
- Separate bedroom
- Electric kettle
- Towels provided
- Number of bedrooms - 1
- Number of beds 2
- Wardrobe or closet
- Toothbrush and toothpaste available
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rong Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Western Restaurant - This restaurant specializes in Fusion cuisine.
Daqiao - This restaurant specializes in Japanese cuisine.
Show Bar - Onsite cocktail bar. Happy hour is offered.
Lobby Lounge - This café serves breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Steam room in spa
- Thai massage
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Nearby Activities
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing on site
- Golf driving range on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 136 for adults and CNY 136 for children
- Airport shuttle fee: CNY 500 per vehicle (one way)
- Rollaway bed fee: CNY 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must be of specific type(s): PCR
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Minimum age for negative COVID-19 test result requirement: 1
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 300.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal outdoor pool opens in May.
No pets and no service animals are allowed at this property.
At check-in, guests must provide a negative PCR COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.
Hotel Names
- Shenzhen Castle Hotel
- Shenzhen Castle
- Shenzhen Castle Hotel Hotel
- Shenzhen Castle Hotel Shenzhen
- Shenzhen Castle Hotel Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
