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Shenzhen Kaili Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shenzhen Kaili Hotel

Lobby
Hallway
Room (Fashion) with Free Sauna | Premium bedding, down comforters, in-room safe, desk
Daily full breakfast (CNY 38 per person)
Interior detail

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Housekeeping
  • Room service
  • Air conditioning
  • Breakfast available
  • Parking included

Explore the area

Map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    12 min walk
  • International Foreign Trade Center
    14 min walk
  • Luohu Commercial City
    19 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    39 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, in-room safe, desk

Classic Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, desk

Family Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Fashion Room

Fashion Room | Premium bedding, down comforters, in-room safe, desk

Fashion Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room ) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Warm Room )

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About this property

Shenzhen Kaili Hotel

3.5-star hotel in Luohu
This smoke-free hotel features a full-service spa, a restaurant, and a steam room. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and spa services.
Shenzhen Kaili Hotel offers 137 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Shenzhen Kaili Hotel features a full-service spa and a steam room. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. Onsite self parking is complimentary. A total renovation of this property was completed in August 2016.

Shenzhen Kaili Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 96 out of 431 reviews" "
Rating 8 - Good. 232 out of 431 reviews" "
Rating 6 - Okay. 79 out of 431 reviews" "
Rating 4 - Poor. 19 out of 431 reviews" "
Rating 2 - Terrible. 5 out of 431 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

8/10 Good

Eliza

Stayed 1 night in Jun 2024

10/10 Excellent

HONG LIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

8/10 Good

BICH LAN

Stayed 1 night in May 2024

10/10 Excellent

Bai Lu, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

8/10 Good

Wendel

Traveled with family
Liked: Staff & service, room comfort
Excellent location
Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Keith

Traveled with family
Disliked: Cleanliness
Good Location
Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

8/10 Good

Karnail Singh

Business traveler
Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

David, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter loved the Kai Li Hotel!
The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023

8/10 Good

Karnail Singh

Business traveler
Liked: Staff & service, room comfort
Good experience, bit old fixtures
Stayed 5 nights in Apr 2023

10/10 Excellent

James, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and near to mtr and shopping centre
Stayed 3 nights in Nov 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly rated
Staffs were helpful, comfortable
Stayed 1 night in Aug 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A second home
Great location in Shenzhen, helpful and friendly staff
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a perfect location. The staff very friendly and helpful.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE ENJOYED A LOT IN KAILI
AMAZING
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was very helpful, great location, great services
Stayed 9 nights in May 2019

6/10 Okay

Shereen

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
location good but room is dusty ... no free shaver provided.. have to pay if u need shaver
Stayed 5 nights in Mar 2019

2/10 Terrible

Lee

Business traveler
Upon check in, the receptionist asked me to pay RMB 1200 in CASH or via credit card. I told them I did not have so much cash in hand and i offered to pay via ALIPAY or WECHAT Pay but they insisted otherwise. Took me to flare up at their main hall before they were even willing to give me the breakdown of room charges and deposit. It amounted only to RMB 1072 instead of 1200!!!! And actually, only the deposit of 300 needed to be paid in cash, the rest could of course be settled with either Wechat or Alipay which is what I have been paying with in every other hotel I stayed in in CHina.
Stayed 1 night in Mar 2019

8/10 Good

Idham, Kuala Lumpur

Traveled with family and small children
Liked: Cleanliness
Staff need to upgraded their self in communicate language as most of the staff cannot speak English. Hotel also must provide food for Muslim customer. Other than that, room clean, tidy, nice, near with MTR and Mall. Strategic location and value for money.
Stayed 3 nights in Mar 2019

8/10 Good

James, Singapore

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for food and shopping. Carpet not so clean.
Stayed 4 nights in Feb 2019