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Shenzhen L.gem Hotel

4.5 star property

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Photo gallery for Shenzhen L.gem Hotel

Front of property - evening/night
Lounge
Interior
Lobby lounge
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    ‪3 min drive‬
  • Shenzhen Convention and Exhibition Center
    ‪4 min drive‬
  • Huanggang Border Crossing
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | Living area | TV

Deluxe Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Superior Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (179)
The price is $77
per night
$90 total
includes taxes & fees
May 3 - May 4
Holiday Inn Express Shenzhen Futian Center by IHG

About this property

Shenzhen L.gem Hotel

4.5-star Shenzhen hotel, connected to a shopping center in Futian
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and a business center.
Shenzhen L.gem Hotel offers 337 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Shenzhen L.gem Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and 6 meeting rooms. This luxury hotel also offers a garden, concierge services, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shenzhen L.gem Hotel has 2 restaurants on site.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Shenzhen L.gem Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 73 reviews
Rating 8 - Good. 31 out of 73 reviews
Rating 6 - Okay. 8 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was a problem
Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024

8/10 Good

jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in L.Gem Hotel

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.
Stayed 2 nights in Nov 2024

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, room comfort

Average but adequate

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to go around
Stayed 6 nights in Oct 2024

10/10 Excellent

Qianxiang

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Dinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

It’s ok

It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium hotel with excellent service

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

kam wa

Liked: Cleanliness, staff & service, property conditions & facilities
Being construction behind the building
Stayed 1 night in Apr 2024

10/10 Excellent

Cho Yau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a high quality hotel. I don't have any complaints at all.
Stayed 3 nights in Apr 2024

4/10 Poor

Peter

Traveled with group
Disliked: Cleanliness

Good location…beware of bedbugs

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.
Good location
Good view
Stayed 4 nights in Apr 2024

10/10 Excellent

Quoc Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kaveh

Stayed 2 nights in Jan 2024

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

8/10 Good

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Cheung Ambrose C

Stayed 3 nights in Mar 2021

8/10 Good

Sin Yee Tina Jobey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

CHI KONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025