*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from October 23 2024 to April 30 2025 (dates subject to change):
- Swimming pool
The property will be renovating from October 11 2024 to October 28 2024 (completion date subject to change). The following areas are affected:
- Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a seasonal outdoor pool, Sheraton Shenzhen Futian Hotel provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Business-related amenities at this 5-star property consist of a business center and meeting rooms.
Wired and wireless Internet access is complimentary. Event facilities measuring 86111 square feet (8000 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Sheraton Shenzhen Futian Hotel is a smoke-free property.
- Number of indoor pools - 1
- Rooftop garden
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Water-efficient showers only
- Conference space size (meters) - 8000
- Luggage storage
- ATM/banking
- Concierge services
- Shopping on site
- Total number of rooms - 354
- No accessible shuttle
- Number of floors - 24
- Number of buildings/towers - 2
- Front entrance ramp
- Shopping mall on site
- Elevator door width (inches) - 79
- Elevator door width (centimeters) - 201
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2007
- Free WiFi
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 86111
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Room Amenities
Sheraton Shenzhen Futian Hotel offers 354 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Free bottled water
- Premium TV channels
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillow menu
- LCD TV
- TV size: 32
- TV size measurement: inch
- Deep soaking bathtub
- Rainfall showerhead
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Desk chair
- Energy-saving switches
- Area rug/s in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Shenzhen Futian Hotel has a restaurant on site.
The Exchange 怡聚轩自助餐厅 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Afterwards 迩逅吧 - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Pool access ramp on site
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 218 per person
- Rollaway bed fee: CNY 373 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Car recommended
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Children and extra beds
- Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
- Rollaway/extra beds are available for CNY 373 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from May 01 to October 22.
Pool access available from 7:00 AM to 10:30 PM.
Children 18 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hotel Shenzhen Futian
- Shenzhen Futian Hotel
- Shenzhen Futian Sheraton
- Sheraton Shenzhen Futian
- Sheraton Shenzhen Futian Hotel
- Shenzhen Sheraton
- Sheraton Shenzhen
- Shenzhen Sheraton
- Sheraton Shenzhen Futian
- Sheraton Shenzhen Futian Hotel Hotel
- Sheraton Shenzhen Futian Hotel Shenzhen
- Sheraton Shenzhen Futian Hotel Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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