The COLI Hotel Shenzhen

5.0 star property

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February 2025

Photo gallery for The COLI Hotel Shenzhen

Front of property - evening/night
Front of property - evening/night
Lobby
Outdoor pool
Outdoor banquet area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
No. 168 Dayun Road, Longgang, Shenzhen, Guangdong, 518000
  • Bao an Stadium
    12 min walk
  • 中海凯骊酒店自助餐厅
    4 min walk
  • Longcheng Park Station
    5 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    62 min drive

Room options

Deluxe Room King

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Suite

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room Queen/King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

The COLI Hotel Shenzhen

5-star hotel in Longgang District
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
The COLI Hotel Shenzhen offers 418 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, The COLI Hotel Shenzhen provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 27233 square feet (2530 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. A complimentary area shuttle within 5 km is available for guests. Complimentary self parking is available on site.

The COLI Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
COLI Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Orchard - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Flamenco Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 126 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • COLI Café
  • Flamenco Lounge
  • The Orchard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,233 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 126 per person
  • Rollaway bed fee: CNY 200.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Longgang Hotel
Pavilion Hotel Longgang
Pavilion Longgang
Coli Hotel Shenzhen
Coli Hotel
Coli Shenzhen
The COLI Hotel Shenzhen Hotel
The COLI Hotel Shenzhen Shenzhen
The COLI Hotel Shenzhen Hotel Shenzhen

The COLI Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ka Wing

Business traveler
Liked: Cleanliness, staff & service, room comfort
Winter Syndrome
It is a good hotel but it commits the same mistake like other hotels in Winter, turn off room air-conditioning which makes the air inside the room stuffy and hot while outside is cold. However, the management responded very professionally and resumed air-conditioning within a few hours.
Stayed 4 nights in Dec 2021

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a not so good location
It is a very comfortable stay with all the mod cons of international brand 5-star hotel. Clean room with good amenities and reasonable breakfast. However, hotel location not great unless you have a car, quite far from the town area. Also, the executive lounge is closed
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Stayed here for a night on a business trip. Was clean, spacious and pleasant. Would stay again next time i am in the area
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. Clean and modern, very good service, buffet breakfast is good. The only thing is the location - there’s nothing much around it, not much choice for food in the area. And it is hard to call a taxi. But the hotel itself is great. I am on a business trip and my work is ten minutes walk from it so it’s fine with me. The room is big and comfortable with a great view.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jessica, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. breakfast was fantastic. room clean and quiet. good view.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beyond my expectation. It was a good stay there.
Stayed 3 nights in Oct 2018

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel for universiade event
Location was perfect for purpose but staff could not speak or understand English so it was quite difficult to even order food.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel facility is great, but the font desk was little confused upon my arrival, stated my name wasn't in there system.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff (other than managers) struggled with english. It took 2 people to check me in. When checking in, I asked how much the buffet breakfast was and I was told 1022 Yuan. I thought that is pretty expensive so I opted for room service "American breakfast" at 108 Yuan. Ordering breakfast took about 5 minutes, again due to language barrier. Breakfast was cold when it arrived. When breakfast was delivered, the girl gave me the bill. I asked to charge it to my room since I had put a 1000 Yuan deposit down when I checked in the night before. She used her translate app on her phone to say the Front desk said no deposit so must pay cash. Not thinking, I paid her cash and she left. I went to the front desk about 90 minutes later and asked if I had any changes on my account and was told, breakfast. I explained that I paid cash. He kinda smirked at me and said he would discuss with the kitchen and sort it out. At checkout I was told that there were no breakfast charges but mini bar charges. I didn't have a mini bar. I said there shouldn't be any charges. I had asked for a taxi to the airport and the other clerk tried to rush me to the taxi before my checkout was complete. She said everything was clear and my deposit would be refunded and I was rushed out without getting an invoice. FYI, I found out after that the morning buffet was the same price as my room service breakfast. Poor wifi.
Stayed 2 nights in Sep 2018

10/10 Excellent

Douglas, Balzac

all you need at a great price
Nice clean modern hotel with excellent breakfast and lovely large rooms and bathrooms
Stayed 1 night in Sep 2018

10/10 Excellent

Sunny, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for events and concert
Great service and big guest rooms! Beautiful decorations in the lobby. The location is quite far away from public transportation but very close to concert venues!
Stayed 3 nights in Dec 2017

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Coli
Seeing a little roach scurrying on the bed pillow wasn't what i expected upon arrival. Staff did its best to locate it but it proved elusive. They put me in another room and apologised, and a complimentary fruit platter helped somewhat. Other than that, room and gym were nice. Swimming pool guidelines requires swim cap and was a hassle. Concerige, Fei (something), apology for forgetting surname, was a great help in advising how to use the public bus when returning to hotel. They provide a useful free shuttle service to nearby Airport Bus Service for connection to the Int'l Airport (¥30). B'fast was average with little variety over the 6 days i stayed.
Stayed 5 nights in Sep 2017

6/10 Okay

Koh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable stay but inconvenient
Location not so convenience for tourists. Is purely for MICE and business meeting. Not all restaurants are open in the day. Security is good but concierge knowledge of local transportation / transfer to HKIA is very little.
Stayed 1 night in Sep 2017

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but next to nothing
The hotel itself is great but just know that it's not walking distance to anywhere. Although getting a can from the front desk isn't hard, it's still an inconvenience.
Stayed 4 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, spacious, good location but really a 4star
I have no doubt this hotel is built to a 5 star standard but its not ran like one. Don;t get me worng its still nice, but there is no real customer service, you just get on with it yourself. Food at night was poor at the buffet but the Restaurant serving Chinese food was excellent.

10/10 Excellent

Rednose

Liked: Cleanliness, staff & service, room comfort
Great hotel for business trips
Overall hotel is excellent. Location is not the best, but we were on business, so did not care much. Spacious rooms, clean and comfortable. Drawbacks -- breakfast are not the best to western taste. Dinners are mainly OK. Food outside of hotel tastes better in my opinion. Rudolf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Magic

Liked: Cleanliness, staff & service, room comfort
Business trip.
Hotel was overall very good.Rooms were large and very comfortable. Free wifi in the room was good to do most browsing and emails etc. The gym could've been a little bigger & better. The staff throughout the hotel were excellent and very helpful. The only downside was the food ordered from the bar could've been better and more varied. Overall it was an excellent hotel for the price. This was my 2nd visit to this hotel and I would have no qualms in going again.

8/10 Good

Rednose

Liked: Cleanliness, staff & service, room comfort
Good place for business trips
Excellent place if you are there for business. Large, clean rooms with everything one needs. The only cons are location and breakfasts -- there is not much to see nearby and no shopping. Food is mainly catered for asians. Dinners are really great. Breakfasts could be better. We stay at this hotel twice a year and do like it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Antrim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and facilities. Room was both large and well equipped. The only downside was the location, a little out of the way although taxis are cheap and resolve this. The hotel also provides a free shuttle bus to the metro & bus stations every hour. Would recommend staying here and I'd certainly stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Will not stay here again
The hotel is beautiful an the rooms are well furnished. However, when you arrive the room will be hot and take a long time to cool down. Also, I had to request that the mini-bar be filled and refrigerator be turned on. There is absolutely NOTHING within walking distance of the hotel. You are stuck there once you arrive unless you have a driver.

8/10 Good

Asia is my second home

Liked: Cleanliness, room comfort
Business as usual
Great hotel, very new and clean. Hard to find anybody who speaks English though so it was a bit difficult in communicating. The hotel is close to the highway which is good but lacks restaurants or any kind of nightlife nearby. Great is you are just needing a hotel but not the best location.

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體很好(設施、服務、餐飲、會議場地等),就是入住跟退房的輪候及處理時間有點長,一般都需要等候接近十五分鐘。
Stayed 2 nights in Sep 2019