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The Clouds Apartment

3.5 star property

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Photo gallery for The Clouds Apartment

Deluxe Apartment, 2 Bedrooms, Kitchenette | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies
Luxury Apartment | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies
Point of interest
Grand Condo | Private kitchen | Fridge, electric kettle, paper towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Outdoor Space
  • Bar
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Shekou Ferry Terminal
    ‪20 min walk‬
  • Shenzhen University
    ‪6 min drive‬
  • Window of the World
    ‪10 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪40 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, City View

Premium bedding, down comforters, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, City View

  • 969 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

Premium bedding, down comforters, in-room safe, individually furnished

Premier Apartment, 2 Bedrooms, City View

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Premier Apartment, 2 Bedrooms, Sea View | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies

Premier Apartment, 2 Bedrooms, Sea View

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View | Premium bedding, down comforters, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, Sea View

  • 969 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment

Junior Apartment | Premium bedding, down comforters, in-room safe, individually furnished

Junior Apartment

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Clouds Apartment

3.5-star Shenzhen aparthotel, connected to a shopping center in Nanshan
Along with 10 restaurants, this smoke-free aparthotel has 5 bars/lounges and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and a flat-screen TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
The Clouds Apartment offers 66 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 53-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the aparthotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 5 bars/lounges and a poolside bar. This 3.5-star property offers access to a business center and 12 meeting rooms.

Wired and wireless Internet access is complimentary. This Art Deco aparthotel also offers a fitness center, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

The Clouds Apartment is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Clouds Apartment has 10 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Clouds Apartment Shenzhen
Clouds Shenzhen
The Clouds Apartment Shenzhen
The Clouds Apartment Aparthotel
The Clouds Apartment Aparthotel Shenzhen

The Clouds Apartment Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and organised.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option walkingbdistabce fromnsea world
Amazing
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018

8/10 Good

FUK SING

Traveled with family
Liked: Cleanliness, room comfort
Two-bedroom (with damaged glass door)
The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024

6/10 Okay

Ki Sung

Business traveler
Stayed 2 nights in Oct 2024

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort
Fair enough Service apartment.
This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018