*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the aparthotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 5 bars/lounges and a poolside bar. This 3.5-star property offers access to a business center and 12 meeting rooms.
Wired and wireless Internet access is complimentary. This Art Deco aparthotel also offers a fitness center, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.
The Clouds Apartment is a smoke-free property.
- Fitness facilities
- Number of bars/lounges - 5
- Free airport transportation
- Number of poolside bars - 1
- Lockers available
- 24-hour front desk
- Free grocery shopping service
- Business center
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2018
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 2
- Safe-deposit box at front desk
- Number of meeting rooms - 12
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 10
- Concierge services
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 66
- No accessible airport shuttle
- Number of buildings/towers - 1
- Garden
- Multilingual staff
Family Friendly Amenities
- Separate living room
- Free WiFi
- Soundproofed rooms
- Kitchen
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Playground on site
- Separate dining area
- Refrigerator
- Microwave
Room Amenities
The Clouds Apartment offers 66 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 53-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Refrigerator
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Premium bedding
- Separate sitting area
- Pay movies
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Separate dining area
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- Individually furnished
- TV size: 53
- TV size measurement: inch
- Rainfall showerhead
- Separate living room
- Separate bedroom
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 2
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Paper towels
- Porch or lanai
- Doorbell/telephone notification
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Hardwood flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Clouds Apartment has 10 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000.0
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 91440300MA5EP2CC55. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
UnionPay
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property registry number - 91440300MA5EP2CC55
Property confirms they are implementing enhanced cleaning measures
Smoke detector
State tax ID - 91440300MA5EP2CC55
Parking height restrictions apply
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
The property is professionally cleaned.
Hotel Names
- Clouds Apartment Shenzhen
- Clouds Shenzhen
- The Clouds Apartment Shenzhen
- The Clouds Apartment Aparthotel
- The Clouds Apartment Aparthotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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