The Ritz-Carlton, Shenzhen

The property will be renovating from August 14 2024 to March 31 2025 (completion date subject to change). The following areas are affected:

• Exterior
• Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

The Ritz-Carlton, Shenzhen features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 15737 square feet (1462 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Complimentary secured self parking is available on site, along with a car charging station.

The Ritz-Carlton, Shenzhen has designated areas for smoking.

• Express check-in
• Number of outdoor pools - 1
• Water dispenser
• Rooftop garden
• Number of hot tubs - 2
• Elevator
• Fitness facilities
• 24-hour front desk
• At least 80% of all lighting comes from LEDs
• Business center
• Secured parking
• Vegan menu options available
• Express check-out
• Vegetarian menu options available
• Free self parking
• Dry cleaning/laundry service
• No single-use plastic stirrers
• Limo or town car service available
• Secured parking
• Biodegradable/compostable stirrers
• Water-efficient showers only
• Conference space size (meters) - 1462
• Number of meeting rooms - 1
• Terrace
• Luggage storage
• Hair salon
• Fence around pool
• ATM/banking
• Train station pickup (surcharge)
• Concierge services
• Gift shops or newsstand
• Conference center
• Snack bar/deli
• Designated smoking areas
• Pool umbrellas
• Total number of rooms - 280
• No accessible shuttle
• Number of floors - 28
• Number of buildings/towers - 1
• Airport transportation (surcharge)
• Lifeguard on site
• Number of accessible parking spaces 1
• Coffee/tea in common areas
• Designated smoking areas (fines apply)
• Elevator door width (inches) - 43
• Number of bars/lounges - 2
• Elevator door width (centimeters) - 110
• Number of poolside bars - 1
• Full-service spa
• Conference space
• Spa treatment room(s)
• Tours/ticket assistance
• Year Built - 2008
• Electric car charging station
• Steam room
• Free WiFi
• Pool sun loungers
• Sauna
• Number of coffee shops/cafes - 1
• Safe-deposit box at front desk
• Spa services on site
• Long-term parking (surcharge)
• Proposal/romance packages available
• Breakfast available (surcharge)
• Number of restaurants - 3
• Conference space size (feet) - 15737
• Ballroom
• Banquet hall
• Laundry facilities
• Vegetarian breakfast available
• 24-hour fitness facilities
• Garage
• Wedding services
• Garden
• Multilingual staff
• Off-street parking
• Free newspapers in lobby

The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

• Air conditioning
• Television
• Wheelchair accessible
• Free newspaper
• Minibar
• Daily housekeeping
• Phone
• Private bathroom
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• In-room safe
• Room service (24 hours)
• Desk
• Premium bedding
• Separate sitting area
• Soundproofed rooms
• Turndown service
• Free bottled water
• DVD player
• Wireless internet access
• Access via exterior corridors
• Blackout drapes/curtains
• Slippers
• Separate bathtub and shower
• Satellite TV service
• Free WiFi
• Free wired internet
• Pillow menu
• iPod docking station
• Rainfall showerhead
• Connecting/adjoining rooms available
• Free cribs/infant beds
• Towels provided
• Bedsheets provided
• Number of bathrooms - 1
• Number of beds 1
• Housekeeping on request
• Shampoo
• Toilet paper
• Laptop-friendly workspace
• LED light bulbs
• Recycling
• Closed captioned TV
• Portable bathtub seat
• Lowered electrical outlets in bathroom
• Height-adjustable showerhead
• Transfer shower
• Visual fire alarm
• Doorbell/telephone notification
• Lever door handles
• Toothbrush and toothpaste available on request
• Change of bed sheets (on request)
• Meal delivery service available
• WiFi speed 25+ Mbps
• Energy-saving switches

Free self parking

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Flavorz 全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli 中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Paletto 意大利餐厅 - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Curv - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

• Number of treatment rooms 8
• Outdoor treatment areas
• Couples treatment rooms
• Body treatments
• Body wraps
• Facial treatments
• Body scrubs
• Aromatherapy treatments
• Hydrotherapy treatments
• Hot stone massage
• Sauna in spa
• Hot tub in spa
• Steam room in spa
• Minimum age to access spa is 18
• Thai massage
• Reflexology
• Massages

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

• Wheelchair-accessible on-site restaurant
• Visual alarms in hallways
• Wheelchair accessible (may have limitations)
• Wheelchair accessible path of travel
• Wheelchair-accessible public washroom
• Wheelchair accessible parking
• Wheelchair-accessible concierge desk
• Wheelchair-accessible van parking
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Pilates classes on site
• Health or beauty spa nearby
• Fitness classes on site
• Yoga classes/instruction on site
• Mountain climbing nearby