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The St. Regis Shenzhen

5.0 star property

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Photo gallery for The St. Regis Shenzhen

Indoor pool
Fitness facility
City view
Lobby
3 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Breakfast available
$215
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
  • Place, KK Mall
    ‪1 min walk‬
  • Place, Shenzhen Grand Theater
    ‪3 min walk‬
  • Place, Shenzhen Museum
    ‪8 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for 2 Twin/Single Beds,City View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Large Room

  • 517 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed,City View,Guest Room

City view

1 King Bed,City View,Guest Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Guest Room

  • 463 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Urban View,Guest Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Large Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Large Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed,City View,Allure Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Allure Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Caroline Astor Suite

  • 753 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Metropoltan Suite

  • 1109 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Shenzhen Suite

  • 947 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,St Regis Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,St Regis Suite

  • 1163 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

The St. Regis Shenzhen

5-star Shenzhen hotel, connected to a shopping center in Luohu
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli. Housekeeping is available on request.
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature washers/dryers and laptop-compatible safes. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The St. Regis Shenzhen features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a hot tub, and a sauna. Complimentary self parking is available on site, along with a car charging station.

The St. Regis Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Decanter - This bar specializes in local and international cuisine.
Malt - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
St. Regis Bar/The Drawing - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Decanter
  • Elba Italian Restaurant
  • Malt
  • Social All Day Dining
  • St. Regis Bar/The Drawing

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 76 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Reviews

The St. Regis Shenzhen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 251 reviews
Rating 8 - Good. 51 out of 251 reviews
Rating 6 - Okay. 18 out of 251 reviews
Rating 4 - Poor. 8 out of 251 reviews
Rating 2 - Terrible. 6 out of 251 reviews

Reviews

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Stayed 2 nights in Jun 2025

6/10 Okay

Jane

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Stayed 1 night in May 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an iconic building.
Stayed 3 nights in Mar 2025

10/10 Excellent

Areli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025

8/10 Good

Timmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Pooneh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024

10/10 Excellent

joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and service.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Stayed 1 night in Mar 2024

4/10 Poor

LAU BOCK

Disliked: Staff & service, amenities, property conditions & facilities
Very inconvenient to get in and out of the hotel !
Stayed 4 nights in Feb 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
An incredible 5-Star hotel! Just amazing!!!
Stayed 5 nights in Nov 2023