*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, The St. Regis Shenzhen features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site, along with a car charging station.
The St. Regis Shenzhen is a smoke-free property.
- Library
- Number of indoor pools - 1
- Children's toys
- Organic food
- Water dispenser
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Terrace
- Luggage storage
- Concierge services
- Snack bar/deli
- Total number of rooms - 290
- Number of floors - 100
- 24-hour health club
- Couples/private dining
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Full-service spa
- Internet access in public areas - high speed
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Electric car charging station
- Free WiFi
- Sauna
- Vegetable garden
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 3
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Garden
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Washer/dryer
- Free cribs/infant beds
Room Amenities
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private spa tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature washers/dryers and laptop-compatible safes. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Washer/dryer
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Second bathroom
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Digital TV service
- Free WiFi
- Down comforter
- Egyptian-cotton sheets
- Pillowtop mattress
- Pillow menu
- LCD TV
- TV size measurement: inch
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Connecting/adjoining rooms available
- Hydromassage showerhead
- Free cribs/infant beds
- iPad
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Children's books
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Child-size slippers
- Restaurant dining guide
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Visual fire alarm
- Lever door handles
- Wardrobe or closet
- Private spa tub (indoor)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Decanter - This bar specializes in local and international cuisine.
Malt - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
St. Regis Bar/The Drawing - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Sauna in spa
- Spa tub in spa
- Body treatments
- Body wraps
- Detoxification wrap
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 268 per person
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Grey water recycling system
Mobile payments
Humane animal treatment
Guest education on local ecosystems and culture
Credit card pre-authorization
Property does not offer onsite COVID-19 testing
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 350.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Shenzhen St. Regis
- St. Regis Shenzhen
- St. Regis Shenzhen Hotel
- The St. Regis Shenzhen Hotel
- The St. Regis Shenzhen Shenzhen
- The St. Regis Shenzhen Hotel Shenzhen
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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