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The Westin Shenzhen Nanshan

5.0 star property

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Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Reception
Sauna, hot tub, steam room, body treatments, mud baths, hydrotherapy
Point of interest
Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053
  • Window of the World
    ‪4 min walk‬
  • Happy Valley
    ‪12 min walk‬
  • Splendid China Folk Village
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪31 min drive‬

Room options

View all photos for Westin, Club Suite, 1 King Bed, Park View

Down comforters, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed, Park View

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Park View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • 428 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 King Bed, Park View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hotel Indigo Shenzhen Overseas Chinese Town by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (442)
The price is $153
per night
$179 total
includes taxes & fees
Apr 5 - Apr 6
Hotel Indigo Shenzhen Overseas Chinese Town by IHG

About this property

The Westin Shenzhen Nanshan

5-star Shenzhen hotel, connected to a shopping center in Nanshan
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
The Westin Shenzhen Nanshan offers 350 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate dining areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, The Westin Shenzhen Nanshan features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

The Westin Shenzhen Nanshan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Seasonal taste - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Five sen5es - This restaurant specializes in dim sum and serves lunch and dinner. Open daily.
Exchange - This restaurant serves brunch only. Open daily.
Daily Treats - This restaurant serves brunch only. Open daily.
Grange Grill - Overlooking the garden, this fine-dining restaurant specializes in Eastern European cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 250 reviews
Rating 8 - Good. 96 out of 250 reviews
Rating 6 - Okay. 21 out of 250 reviews
Rating 4 - Poor. 4 out of 250 reviews
Rating 2 - Terrible. 10 out of 250 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sherry in the executive lounge went above and beyond her duty, to provide me with an excellent stay. Thanks.
Stayed 2 nights in Dec 2024

6/10 Okay

Joel

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

XIANGPING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience there
Stayed 5 nights in Sep 2024

10/10 Excellent

CHI LUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities
I have for some years been coming to Westin Nanshan. I believe for over 500 nights. This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Stayed 2 nights in Sep 2024

2/10 Terrible

Siu Yip

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Li Ling Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here whenever I'm in Shenzhen.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

bansal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10 Good

chileshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jieli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ting Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
the design of washroom is good
Stayed 1 night in May 2024

10/10 Excellent

CHUNFAI

Stayed 1 night in Apr 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024

10/10 Excellent

C-Jen

Stayed 1 night in Feb 2024

8/10 Good

Cheuk Ying

Stayed 1 night in Mar 2024

10/10 Excellent

Kum

Stayed 3 nights in Mar 2024

8/10 Good

Mohammad

Stayed 3 nights in Nov 2023

10/10 Excellent

SHAWN

Stayed 6 nights in Nov 2023