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Holiday Inn London - Shepperton by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Indoor pool
Bar (on property)
1 bedroom, in-room safe, desk, blackout drapes
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Hampton Court Palace
    ‪11 min drive‬
  • Twickenham Stadium
    ‪14 min drive‬
  • Chessington World of Adventures
    ‪17 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn London - Sutton by IHG

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (908)
$196 nightly
The price is $196 total
includes taxes & fees
Holiday Inn London - Sutton by IHG

About this property

Holiday Inn London - Shepperton by IHG

4-star Shepperton hotel walkable to Thames River
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn London - Shepperton by IHG provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - Shepperton by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 313 out of 770 reviews
Rating 8 - Good. 246 out of 770 reviews
Rating 6 - Okay. 119 out of 770 reviews
Rating 4 - Poor. 58 out of 770 reviews
Rating 2 - Terrible. 34 out of 770 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

david

Traveled with family and small children
Liked: Amenities
If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Stayed 2 nights in Feb 2025

4/10 Poor

Sashaa

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The welcome.we got was lovely and gave us amazing vibes about staying there seemed a friendly pleasant place but then first time walking to our room when my son 12 years old to"get out the way can you no see the trolley ive got " from a cleaner in a hallway because he had bags passing her cleaning. Had no shower first night the water pressure and took 24 hours to be delt with. Spoke to the receptionist 2nd day and mentioned the problems and said for the price of stay its a bit disappointing and kind of exepcted them to try make some wort off guesure or even gift a drink to show they actually calue customers hotel was nice just the little troubles i had wasnt a priorty and not taken as a issue
Stayed 2 nights in Feb 2025

8/10 Good

iain

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice inside but tired outside. Very busy and lots of new staff so really helpful but service late and at times poor. Also allocated a disabled access room without being told. Shower very low etc
Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely staff who go above and beyond, from check in staff to cleaning staff. Just great.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

charlotte

Great stay

It was a lovely room. Had all the amenities we needed. The reception gave us a little book and pens for our 1 year old which was lovely.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Staff & service
.
Stayed 7 nights in Jan 2025

8/10 Good

Constantin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is clean but the food it’s terrible and if you travel by car and you park in they’re car park they’ll send you a fine after a week even if you oay for the car park at the reception
Stayed 2 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Traveled with partner
Liked: Staff & service, amenities
Nice hotel. However guests over the corridor were partying loudly until the early hours. The staff dealt with it eventually.
Stayed 2 nights in Nov 2024

6/10 Okay

Shakeera

Traveled with group
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was too cold, please fix this issue.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Lovely hotel, nice atmosphere,pleasant staff, nice bar area, and comfortable room,
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024