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Holiday Inn London - Shepperton, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn London - Shepperton, an IHG Hotel

Exterior
Bar (on property)
Bar (on property)
Fitness facility
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Kempton Racecourse
    ‪6 min drive‬
  • Bushy Park
    ‪10 min drive‬
  • Hampton Court
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(6 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

London Heathrow Marriott Hotel

Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1141)
The price is $145
per night
$174 total
includes taxes & fees
Feb 2 - Feb 3
London Heathrow Marriott Hotel

About this property

Holiday Inn London - Shepperton, an IHG Hotel

4-star Shepperton hotel walkable to Thames River
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Holiday Inn London - Shepperton, an IHG Hotel offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn London - Shepperton, an IHG Hotel provides a spa tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - Shepperton, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton, An Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton, an IHG Hotel Hotel
Holiday Inn London - Shepperton, an IHG Hotel Shepperton
Holiday Inn London - Shepperton, an IHG Hotel Hotel Shepperton

Holiday Inn London - Shepperton, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 286 out of 731 reviews" "
Rating 8 - Good. 242 out of 731 reviews" "
Rating 6 - Okay. 115 out of 731 reviews" "
Rating 4 - Poor. 55 out of 731 reviews" "
Rating 2 - Terrible. 33 out of 731 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

richard

Business traveler
Liked: Cleanliness, staff & service, amenities
Room TV kept going back to standby mode, so moved to another room. had dinner in bar area, had to wait a long time for meal. also was auto charged 10% gratuity on top of meal ! not happy with this.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent accommodations, modern decor, clean, great ammenities, great breakfast and service, and perfect location for us. ALL the staff we dealt with were amazing.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities
Hotel communal areas are nice. Rooms a bit tatty in places. Sofa bed not made up for children on arrival. Weren't told to register our car on checking in as it was written on the form but told when checking out we should have entered it on the screen when we arrived so we'll get a fine and that we should have read the parking sign small print when we arrived? Apparently we can have the fine annulled. Breakfast and dinner gokd with great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sacha

Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great rooms, service, enjoyed our short stay
Stayed 1 night in Sep 2024

2/10 Terrible

m a r c

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

8/10 Good

Ann E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Thalia

Stayed 1 night in Aug 2024

6/10 Okay

Shaun

Traveled with family
Liked: Amenities
I got a steak with sauce for just over £32 and was of a low standard and the put up bed was no good for teenagers
Stayed 1 night in Aug 2024

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Stayed 5 nights in Aug 2024

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
One night stay with family, friendly staff, huge food portions. Booked for the pool and did not disappoint.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, it is decorated beautifully andbour suit was so gorgeous. The only thing i would say is the network for youtube onTv was was not working so well which i think was due to the network. but thats not a major issue. everything else was so lovely and would love to come back for Christmas :)
Stayed 2 nights in Aug 2024

4/10 Poor

Imran

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Arrived at the hotel from a long journey booked a family room what I can I say didn’t full fit the family . Sofa bed was small and terrible no way could of fitted 2 children onit wasn’t happy ask the receptionist can we change room the answer was we don’t have any bigger size room but rudley just offered a refund back there and then no sorry or anything I would have took the refund but as I was travelling 5 hours drive lasthing I wana be doing is looking for hotels. Didn’t like the receptionist she was rude horrible and not welcoming.i would have had at-least like some sort of compensation for not full filling are family room for us . Would I stay there again NO.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed for two nights to visit Windsor. The hotel was super clean, super friendly, had excellent amenities and breakfast was outstanding. Definitely recommend!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024