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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Exterior
Fitness facility
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
$119
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Kempton Racecourse
    ‪6 min drive‬
  • Place, Thorpe Park
    ‪9 min drive‬
  • Place, Hampton Court Palace
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(16 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn London - Shepperton by IHG

4-star Shepperton hotel walkable to Thames River
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn London - Shepperton by IHG provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - Shepperton by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Reviews

Holiday Inn London - Shepperton by IHG Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 887 reviews
Rating 8 - Good. 276 out of 887 reviews
Rating 6 - Okay. 134 out of 887 reviews
Rating 4 - Poor. 61 out of 887 reviews
Rating 2 - Terrible. 40 out of 887 reviews

Reviews

10/10 Excellent

eiliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, pool
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Stayed 1 night in Jul 2025

6/10 Okay

MING HUNG

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Really enjoyed my stay
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Great stay! Easy check in , nice clean room and very noise free considering there were lots of kids in the building on summer holidays. Only downside they were missing a few food items on the menu
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and comfortable. Efficiency booked into hotel. We used the pool, which was a little grunby around the rim. Only slight niggle would be paying to park for the night £8. Hotel is in a pleasant area with a marina and parkland around it.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Happy customer

Gr8stay checked in went to room good view over grounds wnt 4 a swim staff in pool helpful and polite same t main reception had a lovely eve meal had2 oder at bar only 1 member of staff sso ad 2 wait a while to b served gr8 bacon chop my. Wife had a fisfinger sandwich that she loved long time since having them and hand made lovely IPA x2 and a pepsi brakfast wel whata selection coked beackfast pastries ham and other cold meat fresh fruits pineapple melon and fresh berries smoothie fruit juice tea coffee wowza fast check out we ill b bback thanks to all staff my one jibe neds more staff b hind bar 4 foodd and drink ordering over all out of 10 it a big 9 and a half from us
Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Staff & service, room comfort
Disliked: Cleanliness
Safe wasn’t working and wasn’t fixed after being reported / checked. Lots of hairs in bathroom. Fridge was warm.
Stayed 1 night in May 2025

10/10 Excellent

karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel & location

This is a very nice hotel in a good location with a nice restaurant & bar. Only negative for us was the location of the room as our room was next to the fire doors which are closed at night so every time someone went through them the door would bang.
Stayed 1 night in Jun 2025

10/10 Excellent

leon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and leisure facilities overall really good hotel
Stayed 1 night in Jul 2025

8/10 Good

Chris

Business traveler
Stayed 1 night in Jul 2025

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 2 nights in Jun 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Amazing hotel. Very wonderful staff, great breakfast, beautiful decor. Very nice gardens with exotic birds and wild flowers.
Stayed 7 nights in Jun 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff were great. Very impressed

Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

PAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025