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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Fitness facility
Exterior
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Bar
  • Hot Tub
$114
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Kempton Racecourse
    ‪6 min drive‬
  • Thorpe Park
    ‪9 min drive‬
  • Hampton Court Palace
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn London - Shepperton by IHG

4-star Shepperton hotel walkable to Thames River
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn London - Shepperton by IHG provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - Shepperton by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 842 reviews
Rating 8 - Good. 259 out of 842 reviews
Rating 6 - Okay. 130 out of 842 reviews
Rating 4 - Poor. 61 out of 842 reviews
Rating 2 - Terrible. 39 out of 842 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

LAURA

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dusty and not cleaned very well, hair in the bathroom for one. The room although refurbished is badly maintained with paint peeling off the wall in the bathroom and all walls and skirting boards scratched and dusty. You can also hear people in the rooms next door showering and flushing the toilet. Would never stay again.
Stayed 1 night in May 2025

10/10 Excellent

Peter, Sawtry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good out of the way hotel which caters for the athletic types with a gym and swimming pool. Has a large car park good as you have to have transport to get to it.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family room with comfy beds and even sofa bed was big and comfy. Hotel is lovely and spacious and my girls loved the pool and play area - lovely thoughtful touch. Breakfast was ok but not amazing, good value for the stay.
Stayed 1 night in May 2025

10/10 Excellent

Sally

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was good but the menu could have been changed a bit more we were only there 3 days and it was the same menu
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here with family. The atomsphere and facility is of 4 star hotel. Friendly and helpful staff. The hotel is locates in a beautiful area and has great facilities. There is indoor swimming pool and a gym. It is close to many important landmarks including Thrope park. Also there are nice walking paths in the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lowri

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
We were so happy there. Staff so lovely and helpful. Recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check in was a joke, took over an hour to check in. We did get a drinks voucher but I was tired and just wanted to go to bed. The mattress was really hard and uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

david

Traveled with family and small children
Liked: Amenities
If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Stayed 2 nights in Feb 2025

4/10 Poor

Sashaa

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The welcome.we got was lovely and gave us amazing vibes about staying there seemed a friendly pleasant place but then first time walking to our room when my son 12 years old to"get out the way can you no see the trolley ive got " from a cleaner in a hallway because he had bags passing her cleaning. Had no shower first night the water pressure and took 24 hours to be delt with. Spoke to the receptionist 2nd day and mentioned the problems and said for the price of stay its a bit disappointing and kind of exepcted them to try make some wort off guesure or even gift a drink to show they actually calue customers hotel was nice just the little troubles i had wasnt a priorty and not taken as a issue
Stayed 2 nights in Feb 2025

8/10 Good

iain

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice inside but tired outside. Very busy and lots of new staff so really helpful but service late and at times poor. Also allocated a disabled access room without being told. Shower very low etc
Stayed 1 night in Feb 2025